Amy L.
Yelp
Great Drinks, Long Wait, and a Few Hiccups
We recently visited Omomo Tea Shoppe just before going to 99 Ranch Market for groceries. We ordered a Mango Tornado and a Strawberry Tornado, both with cheese foam and warm, fresh boba that was soft and sweet. We've been here a couple of time before and are aware of the buzz around their quality drinks, as they use real fruit as opposed to syrups and powders.
Unfortunately, Omomo's popularity comes with a downside. The line was unbelievably long, taking an excessive 50 minutes from queueing to finally receiving our drinks. Our experience was dampened by the excessive wait; a second cashier, ability to order online and pick up when ready, and a move to a larger location would greatly benefit the shop.
Another issue was the lack of enforcement of the no-pets policy. A group brought a corgi puppy inside, placing it on a table where drinks are served--a clear violation of the service dog-only rule. I love dogs, but that was over the line (see photos). Whether due to a lack of attention or indifference from staff, it was unsanitary and bothersome.
Adding to the challenges, the absence of seating in the small store made the visit less enjoyable. Understandably, the high demand may limit space, but addressing this issue would significantly enhance the overall experience.
Despite these drawbacks, the outstanding drinks make Omomo Tea Shoppe worth a visit--just be prepared for a wait. I hope the owner addresses these concerns, as it would make a return visit much more appealing.