manika B.
Google
Absolutely terrible experience and a horrible way to ruin New Year’s Eve. I reached the restaurant at 8:30 PM and was finally served dinner at 11:15 PM — and the food was completely cold by the time it arrived.
This is the third time I booked in advance for outdoor seating. Despite calling twice to confirm, I was again denied an outdoor table with random excuses, even though I could clearly see empty tables right in front of me. The manager, Rahul, was extremely rude, dismissive, and completely unaccommodating, giving tables to random others while refusing to help us.
The service was painfully slow and unprofessional. Even after repeatedly asking the staff to clear our table, dirty plates, leftover food, and random items were left lying there for a long time (I’m attaching a picture). The tables were unhygienic and poorly maintained.
The food was awful — poor taste, pathetic quantity, and ridiculously overpriced. The menu is priced like a four- or five-star hotel, but the quality doesn’t come close. On top of that, an expensive water bottle (around ₹200) was opened without asking for consent, for a group of 4-5 people it is not upon me to decide if i want to spend 200rs on water
Overall, rude staff, cold food, terrible service, and zero professionalism. This is honestly one of the worst dining experiences I’ve had. I would never recommend this place to anyone, especially if you’re planning to celebrate a special occasion.