Site H.
Yelp
Myself and two friends when to One Eared Cow for an Glass Ornament class.
After safety instructions, Tommy and his staff stated that they would be "hands off" on the process of us making our ornament. Unless there was a moment of safety, he would let us do everything. Other than gathering the glass on the blow pipe, he was true to his word.
His manner of teaching was one of the best that anyone could ever ask for. He was kind in how he spoke, he was direct in his instruction. Because of his directness, which was as polite as anyone could hope for, we all knew what he and Ryan (other instructor) wanted from us.
Tommy's demeanor is the reason that I will be back to the store and future classes. Customer service is at its greatest when one can ask a question and get an answer that explains everything.