One Medical: Flats at Bethesda

The front desk is always pleasant and helpful. My appointments always start on time. I see Amanda Sultain, PA-C and I feel like she is caring, compassionate and takes the time to understand me. The staff at the blood draw lab there was very helpful too.

I was a walk in and was seen and cared for quickly. Will answered all my questions, spent quality time with me ( unusual these days) and determined I should start a course of antibiotics. I agreed with his assessment. I had blood drawn and was on my way and felt terrific.

I have been able to make an appointment for the next day, which was very good. Dr. Gupta was my doctor. She was incredibly kind and caring. She listened to me very well and answered all my questions.

The staff are friendly and I've never had a long wait. Dr. Gupta is thorough and thoughtful, and takes time to answer questions. I have not felt rushed here, and it is convenient to have my labs done on location.

i am always treated well and courteously, I great prompt answers to health questions, a great annual physical and referrals to excellent specialists as needed. My primary physician is available as needed and is experienced and knowledgeable as any primary physician I have ever had. And this is far less costly than a concierge practitioner.

I had a great experience at the One Medical Flats Bethesda location. The NP, Kelsey Krabacher was very professional and helpful. The labs and the follow up was as faster as could have been and she is very attentive and kind. It’s so refreshing and heartwarming. Thanks.

Great to get same day appointment. Very professional. Friendly. Listened to my concerns and fully explained the treatment plan which was a real conversation instead of just dos and don'ts.

Every visit to One Medical makes me fall in love with it all over again. I had a fear of doctors before becoming a patient at One Medical. Now I go whenever I feel I need to be seen or I set up an online appointment just so I'm not sitting around worrying about something for no reason.

The Bethesda location for One Medical gets 5 stars from me. I'm surprised that they haven't been reviewed yet. In general, I like the integration of the app & telehealth with the office and the idea of a more personalized focus on primary care that One Medical provides. Specifically, I like this location where the staff are all very nice and welcoming. It seems like the staff really care about improving health and "taking care" of you. I tried out the Chevy Chase location last year and had a bad experience with a shockingly rude doctor that surprised me. If I went into detail about what happened there, you would be appalled. I've been to the Bethesda location a lot and they have been great every time. If I had only experienced the Chevy Chase location, I would have quit this program but I've been consistently happy with Bethesda. I haven't tried other locations but the model is that they are a different experience than your average primary care medical office. They are very prompt, stylish and offer the choice between in-person services and telehealth. Prior to One Medical, I had a less than stellar experience with a primary care doctor in a different system. When I say that I've been consistently happy with this Bethesda office, I don't say that lightly. It is pleasant and convenient.

Great experience getting my annual physical and lab tests done. Very clean, comfortable, and friendly office.