Krista W.
Yelp
The Bethesda location for One Medical gets 5 stars from me. I'm surprised that they haven't been reviewed yet. In general, I like the integration of the app & telehealth with the office and the idea of a more personalized focus on primary care that One Medical provides. Specifically, I like this location where the staff are all very nice and welcoming. It seems like the staff really care about improving health and "taking care" of you.
I tried out the Chevy Chase location last year and had a bad experience with a shockingly rude doctor that surprised me. If I went into detail about what happened there, you would be appalled. I've been to the Bethesda location a lot and they have been great every time. If I had only experienced the Chevy Chase location, I would have quit this program but I've been consistently happy with Bethesda. I haven't tried other locations but the model is that they are a different experience than your average primary care medical office. They are very prompt, stylish and offer the choice between in-person services and telehealth.
Prior to One Medical, I had a less than stellar experience with a primary care doctor in a different system. When I say that I've been consistently happy with this Bethesda office, I don't say that lightly. It is pleasant and convenient.