Tai M.
Yelp
First and foremost, I am always one to acknowledge when people work on the holidays, whether by choice or the need to. I was and am highly disappointed in what I experienced, however.
While the decor, venue, and ambiance was nothing short of elegant, I was highly disappointed in the false advertising of the pre fixe Thanksgiving dinner at $85 per person. Pre fixe menus charged at per person rates means each person is to receive one appetizer each, one entree each, and one dessert each.
One small salad was received which was enough to feed a small rabbit. There was no creamy buttermilk dressing as advertised. The salad was bland and unappetizing. Also, where was the 2nd salad? Just Salad and Sweetgreen give more for $16...and much tastier might I add. When I asked about the other salad, the waitress mentioned only 1 was apart of the deal and that the food was being served "family style". She further added that she inquired about the menu setup as well. She mentioned being told it was setup that way due to the venue expecting a lot of reservations and the need to feed everyone. I informed her that I was in no way upset at her but that was ridiculous.
Which family was referenced when curating this pre fixe menu at $85 per person? Family style means an abundance of food to share not a single serving size...The one plate of turkey slices, brussel sprouts, carrots, stuffing, and no orange and cranberry compote as advertised still lacked the additional plate that my other guest should have had. Furthermore, the mashed potatoes were a scoop and the advertised truffle mac n cheese was again unappetizing and a scoop - it was basically truffle oil drizzled on top of American cheese mac n cheese with green speckle of some garnishment. My experience with truffle mac n cheese is pecorino, romano, gruyere...not American cheese...The dessert was 1 serving size yet again and let's just say the pumpkin cheesecake was partially frozen and unappetizing. Warm pumpkin pieces were drizzled I guess to not notice the cheesecake was partially frozen?
Why didn't we leave? I was raised not to complain to those serving you food to avoid any occurrences of tampering, etc. I also embarrass easily. We were dressed in our fancy attire. I also had no other Thanksgiving Day plans as this was to be the highlight of our day. We were wrong.
In all of this disappointment and just pure disgust, the check arrives (after I asked for it). Now, remember it was $85 pp pre fixe to which each serving was for 1 person, instead of 2...The bill totaled $219....for...what? I was taken aback by the snuck in Service Fee of 20% for a "large group" yet we were a table of 2. Furthermore, there was no written disclosure on the advertising of said Thanksgiving dinner that a 20% service fee would be included. I plan to start litigation in Small Claims court.