Only NY

I have over 20 pieces of clothing and hats that I've purchased from ONLY NY in the last year or two. Since 6 months ago, I've stopped buying from them altogether. Their clothes aren't exactly inexpensive, but the quality is just honestly terrible. About half of the items have issues with the Dye that they use. After maybe 5 washes, the color completely fades. A pair of green shorts with white stripes turned almost all green because the green dye came off and dyed the white part. Grey pants faded on the knee area to a yellow/brown color. Even the graphic prints crack and peel after a few washes. Their delivery is also very inconsistent. They often forget items in the order or ship multiple. It's a shame because I used to really love this brand.

Probably one of the more awkward shopping experiences I’ve had. If you’re going to have people running the store maybe they should be trained in customer facing experiences. A hello would have been nice, maybe instead of weirdly staring at customers you interact with them? Ended up buying a tote and sweatshirt but next time I’ll stick to dotcom. I would have bought more if there was a better atmosphere in there. I’d say save your time and just buy online. Better vibes there, clearly.

Waited outside in the pouring rain for 15 min after the time they have posted for their break. I tried calling them the entire day and it says it is unavailable. Absolutely horrible time management, there was a whole line waiting outside with me as well.

Bought two T-shirts so far and I'm loving both of them. Good quality too.

Stock online does not match what they have in the shop. The store is kinda out the way in terms of it being near any of the other street wear brands. After following the brand for years, I was excited to go to the only brick and mortar but it was kind of like the life of the store and the soul behind the brand has disappeared. This along with all the clothes not being made in the USA anymore doesn’t really justify the mark up. All good things come to an end I guess.

Do not buy online, one of my worst experiences. I bought 5 t shirts a week ago, paid for 2 day shipping and now I’m told the package will arrive in 10 days. There is no such thing as customer service, I tried to reach out, they refunded me for the shipping and provided no update. This was my favourite store but I’m never placing an order again. Very very disappointing and I still no nothing about my order!!!

I like Only NY and own a bunch of items from them. But I don’t like that they don’t allow reviews on their site. I usually rely on reviews to know about the quality, sizing, likes/dislikes, etc. for any brand and find them extremely helpful and informative. I have a blue hoodie I purchased this summer from them and I’m pretty sure reviews would have warned me that it bleeds like crazy. I’ve washed it 3 times before throwing it in with my other clothes, and my newly blue-dyed clothes told me it wasn’t enough. It also turned the inside of my dryer blue, which I took a pic of. I’m not sure if it’s the dye or the dyeing process, but this hoodie is truly disappointing and wouldn’t have wasted my money on it. It’s given me issues that I think could’ve been avoided if they allowed reviews.

Listen, I do like many of your designs. Your prices, though, are just insane. $48 for a t-shirt. That is pricing out so many NYers who would love your stuff.

Here's how Only NY does business (like so many typical opportuni$t boutique$, "only NY" indeed): builds hype around a limited edition "drop," opens an ordering window, accepts orders up to a specific inventory limit, sends out order confirmations with time/date stamps proving actual order priority...and then sends out cancellations after going down that order list and discriminating in favor of "VIPs" and other arbitrary biases. In this lamp example, they claimed after the fact that they sold out in "minutes," but had sent out an invitation to order ten minutes after the drop, and kept accepting orders past then. In their fake cancellation e-mails, they blamed a computer malfunction: this excuse doesn't work in anymore in 2024. We all know that their ordering platform has a specific inventory limit, and stops taking orders (down to milliseconds) upon reaching it. My cancelled order was inside of the first minute orders opened, and my confirmation e-mail was stamped at the second minute. As many others mention here too, their customer service is passive-aggressive: just generic cut-and-paste damage control after days of asking and following up. These aren't cool people with a downtown spirit; they're uptown capitalist entrepreneurs. Just so you know, and caveat emptor.

I purchased the Black Tote bag NYC and after I washed it one time the ink faded and it looks like an old bag now. The instructions said machine washable but the bag does not look the way I originally purchased it. Not happy with the bag at all now.

Best clothing store in all of New York. Great selection, amazing customer service. And with amazing prices you really get your value

Make sure you carefully examine product labels before you buy anything from this store. They will sell you poly as 100% cotton. Don't buy online, you won't get what you paid for and they will not let you return what you bought. Item I purchased is NOT 100% cotton as their website claims, it is polyester, rayon and just 25% cotton....Not nice practice, guys. Also, they do not reply to your e-mail, so you stocked what you bought .

Warning! They have cool looking merch but DO NOT order anything from them on their ONLYNY website. I ordered eight hats on sale and they only sent me one hat. The sale price for the hats were $20 each. They gave a discount code promo of 15% so I spent $153 with tax and shipping only for me to receive one hat. Shipping was also supposed to be free after spending $150. It wasnt free. I made another purchase & spent $192 on hoodies. The hoodies were on sale for $48 each. I ordered four. After confirming my order via email, moments later they cancelled it saying it was "suspected fraud". When I replied to the email as suggested to indicate it was not fraud, there was no response. They dont have a customer service team that responds to online inquiries. I called both stores and they told me that unfortunately they cannot help with online orders and to email them at the unresponsive customer service email address. It has been weeks and nobody has responded to my emails. Be wary of online purchases with ONLYNY. You may end up paying a whole lot more for what you recieve, if you receive anything at all. They may just authorize your card, confirm, & cancel your order or send you one item out of several you purchased but keep ALL the money you spent. Im here left imagining what it couldve been had I actually received their merchandise. Fool me once, shame on you!

Used to love this place but no more - shit online service, they are slow to respond and when they do it's a lie. They lost my business. Lots of other options.

Came in from Vegas and was super excited to visit the store. Sadly, we weren't greeted or asked if we needed anything. The costumer service was clearly lacking on this particular day. The employees were just on their phones. Besides the employees, the store was cool. I am happy with my purchase. The employees just weren't great.

Love ya'll. This is one of my favorite shops in LES, the vibe of the store is awesome and the clothing is great quality. Bring a quarter for the gum ball machine.

If you are looking for men's clothing without fuss, this is your place. Everything looked and felt well made and reasonable priced for the city! Looking forward to fall winter collection, sales reps very helpful and pleasant

Long been a fan of ONLY's aesthetics, stopped in last year and picked up a Japanese wool 5 panel and pack of markers. Liked the space but I got there like 20 minutes before closing and didn't really get to browse all that much. Went last weekend for the annual sample sale and got a ton of stuff for under $100. I've been looking for a made in the US sweatshirt and luckily I was able to grab one for $40 at the sample sale. It's easily the most comfortable crew I've ever owned and feels ultra durable. Grabbed a bunch of hats, big fan of the waxed snapback I picked up. Chinos and some more paint markers (all of this stuff is made in the US, by the way) and I was very happy with my second ONLY experience. People get on ONLY's lack of flash as a negative, but as someone who lived through the early-mid '00s allover print craze and now works a professional job that frowns on more outre fashion I'm a fan of their classic approach to sportswear.

Reasonably priced given the high quality and the superb design aesthetics!!

I have been wanting to come to the store, as soon as i came the staff was very friendly :) super awesome Selection of goods!!.

Employees here are really chill guys. Always helpful and always got my size. Their hats are really superb in design, plus tees are worth their low prices. Check the place out if you like streetwear with some cool aquatic life designs

sk8ing 4vr. calma calma. aesthetic such consistent. nice staff/space/vibes/clothes/hatz.