Stacy P.
Yelp
Looked cute online (a renovated mansion from the 19th century) and didn't know what to expect to be honest. Upon entering late night (when we arrived like bats in the night), we were greeted by staff who was lovely and accommodating and offered us some Veuve and water. Nice bonus. The clerk even upgraded us to a room that had a small balcony, with a window overlooking the side street, and a theater below. The location is Chueca. Close to Gran Via. Great location as it surrounds many cafes, restaurants, banks, and boutique shopping. Also, not in the exact center of the hustle and bustle (meaning, a bit quieter). The lobby really is the beauty of the hotel. Eclectic art in the various maze (I got turned around several times) of the public rooms surrounding the lobby, from old white suitcases, to, shelves of books that adorn the walls inside the elevators (if you get stuck, you can catch up on your reading), art deco furniture, a caged check in desk adorned by ivy, oversized accoutrements, navy blue walls, and an area next to the check in station with room for mini muffins, fruit, an espresso machine, champagne, sugared candies, all complimentary. The service was outstanding during our entire stay. The staff, bent over backwards to help in anyway possible.
Entering our room: To the left, a sliding glass door (with old maps of Madrid etched in the glass) entering the toilet and shower, a square European toilet, a stand up rain shower with overhead shower along with a handheld sprayer, a couple of robes, then a separate area for the marble sink with cabinets, shaving mirror, towels, and a hair dryer as well as a hair straightener with European plug-ins (nice touch), separated by a half wall (shuttered) as not to wake anyone up in the bed area. There are two closets with drawers, as well as a safe and a refrigerator (stocked, but no room for anything else). A desk with a chair and lamp, some magazines, coffee maker with saucers, and sweeteners, and a VERY comfortable king sized bed with a studded navy leather headboard and reading lights on either side. Side table with basic telephone. Flat screen tv. On the other side is a double door balcony with darkening shades as well as light shading, to open and enjoy a step (just a step outside), and a view of the street.
Had a restful sleep. Sadly, the weather was terrible during our short stay, but they did provide umbrellas. We asked for dinner recommendations two of the three evenings. One was okay, and open late, and close by. The other was beyond terrible and very pricey. My only peeve is the concierge that made us the reservation, (the next day we told him about our negative experience), mentioned he would phone the restaurant to inform them of our disappointment. He pretended to make the call, and then when my boyfriend went over, the phone had been hung up, and he never actually made the call. I found that odd to be honest.
Otherwise, we enjoyed our stay, the staff, and the very comfy bed!