Irene C.
Yelp
The tents are phenomenal, 4 stars definitely. We had reserved 2 tents- Desert Rose and Juniper Berry in early June. Juniper Berry is for a family, the only downside is the living area is quite cramped where the bunk bed, sleeper sofa was. Would have been great if it was more spacious. The bunk bed felt a little rickety. The furniture and aesthetics in tents was beautiful, all West Elm. In comparison Desert Rose felt spacious, only thing though is there's no hooks in restroom for hanging towels. And the keypad for entrance to tent is convenient but at night it's hard to see what you're inputting. A nice touch was the welcome gift basket in each tent. But if you're a family traveling with kids the s'mores kit was not enough.
For distance I would give the location 3 stars as we were told from the front desk at Open Sky that it was 20min to Zion National Park, it was actually 30 minutes and the private road to the camp site was a 1-2 mile bumpy, unpaved road that was hard on our minivan. It's great if you have a Jeep. The facility should definitely have a sign at the base for easier navigation and marketing purposes, otherwise it just looks like a deserted dirt road.
Black Sage on-site restaurant at main tent had a nacho dish that was delish, this is the only dish that was large in portion size but it was $33! The trout was quite small in portion size and just ok, the burger was great but at $32 it should be. Eating outside on patio is hard due to gnats. There seemed to be a gnat problem at the facility. The indoor dining area should be expanded as it was quite small. If you're a party of 6, it takes up the whole area. The complimentary morning grab n go breakfast was ok, they were often out of frittatas. For the rate and considering it's luxury glamping-how breakfast is presented and selections should be improved. Also, the restrooms located near main check-in tent was not that conveniently located. If they were to expand, it should be indoors.
Lastly, the people working at the front desk were friendly enough but not knowledgeable at all about Zion National Park questions ie: rate, parking, hikes, etc. Though you can read about everything online on Zion's website, this was our first time and it would have been nice if they were able to answer our questions with confidence.
I don't think we'll be returning, but the tents are a great experience!