Oriental Residence Bangkok

We recently hosted a company workshop at Oriental Residence Bangkok and couldn’t be more pleased with the experience. From the start, everything ran seamlessly – the facilities were top-tier, the atmosphere was refined yet welcoming, and the hospitality from the staff was truly exceptional. We really love it. Our guests were impressed, and the feedback from the team has been overwhelmingly positive.|The hotel’s location is great, not far from BTS and very close to our company . The meeting spaces are thoughtfully designed, clean, and perfectly suited for professional events.|A special thanks to Sale Khun Tanunya Nun , whose attentive support made a real difference. Her guidance from pre-event planning through to the final wrap-up was invaluable. She handled every detail — even the complex ones — with calm efficiency and a can-do attitude. Her coordination and responsiveness helped everything flow effortlessly. And a good service Team Khun Chat, Khun Smart, Khun Job, Khun Bas, Teams Chef Remi & Chef Tour.

Our Wedding Experience at Oriental Residence: A Dream Day Beyond Expectation||We are the happily married couple who chose Oriental Residence as the venue for the most important day of our lives, and we must say, this decision did not disappoint us in the slightest.||||We were captivated by the hotel's sheer beauty, its warm and charming ambiance, and its unparalleled luxurious service. Today, we'd love to share our delightful experience from our recent wedding day.||||Our first impression was the incredibly warm welcome from everyone. Every smile was genuine, and the comprehensive assistance we received from all the staff made us feel exceptionally well-cared for from the moment we arrived.||||The immaculate rooms and premium amenities reflected the hotel's meticulous standards, allowing us and our families to feel relaxed and comfortable on such a significant day.||||Regarding the event organization, we were deeply impressed by the work of the Service Teams, led by Khun Chat, Khun Smart, Khun Job, Khun Bas, Khun Name, and Khun Nana. Every team member worked with dedication and professionalism, ensuring everything proceeded seamlessly.||||And of course, we must commend Chef Wit's team for crafting an exceptional menu. The food was exquisitely delicious and pleased every one of our esteemed guests, making that special meal truly joyful.||||Most importantly, Khun Tanunya Nun from Wedding Sales , Khun Chat director of banquets provided invaluable support and consultation from start to finish. Her high level of professionalism and deep understanding of our needs allowed her to select the absolute best options for us, exceeding our expectations by over 100%. She truly made our wedding perfect, just as we had dreamed.||||Our family, our important guests, and we ourselves were incredibly happy and profoundly impressed with our wedding at Oriental Residence. Thank you for helping us create such beautiful memories on our special day.||||Best Regards,||Crest&Man

Honestly we had high expectations of the property but there are quite a few areas for improvement, especially in training and housekeeping. None of these are major, but for a property of this type, and in a market with as many options as Bangkok, and in this segment, it's the small things that differentiate you. ||Front desk: |By far the best part of the experience was the team of SingSing and Jie at reception on our check out day. They were well trained, solution oriented, and knowledgeable. ||At check in, the experience was very different. I asked about the halal status of the meat at the restaurant and was told it isn't halal (it is, room service later confirmed), and the colleague was generally either distracted or having a bad day. ||Concierge service is also hit and miss. I asked the concierge to call and find out something from a nearby store and never heard back from them. ||Dining:|Cafe Claire serves a la carte breakfast and consistently felt under staffed. Breakfast was ok but not exceptional. Ordered room service one day and it was ok. ||Housekeeping:||Cleaning standards were good, as was expected. However the details orientation just wasn't there. Tea and coffee items not being replenished, same for towels, things like that. Turn down service might as well have been non existent. ||Overall, we didn't feel the experience was exceptional in any meaningful way and are unlikely to return to this property on our next trip to Bangkok.

The hotel is aesthetic, located near many embassies. The front desk Mimie and Wat are both very kind and helpful. They helped us checking-in, suggesting restaurants and entertainments in the city, and supported us throughout the whole journey. Talking about hotel itself, the room is big and clean. ||Please consider to make one night stop in here. You will experience the kindest people in here.

A luxurious and clean hotel with the most amazing staff. Love how we get treated like royalty every time we enter, and the rooms are very spacious and has all the amenities you could ever need.

We always stay here when we visit Bangkok and for good reason; fantastic staff especially the Concierge team led by Mr. Wat and his team Nutt and Nid who make sure we never leave wanting. We never have. We love the location. Close to 2 BTS stations for convenience. Comfortable beds, great showers.

My family and I had such a wonderful experience at Oriental Residence Bangkok. We really enjoyed the two bedroom format with our three children. A special shout out to Mr Wat from concierge who was so hospitable and warm towards us during our stay. As we travelled with three young kids, he helped us with our strollers and bags every day and even arranged for shuttle transport to the nearby malls and train stations. We are very grateful for his warmth and help and these gestures went a long way for us!

Beyond expectation! I would say I’m really impressed by the service from Oriental Residence Bangkok. From the front gate to every touch point, I admitted that they deserve the score 10 out of 10. Love the location, the serene atmosphere, luscious dessert/savories line-up, meticulously-prepared dishes, and the full-house of fresh flowers.