Timothy Ong Soo Jurn
Google
To be fair, the company incorporation process with them was simple and straightforward—that’s about the only positive experience I’ve had.
They are my appointed corporate secretary, and recently I needed to increase my company’s paid-up capital and allot shares accordingly. The process has been nothing short of a nightmare. I’ve worked with over 4–5 corporate secretaries (7 if you include overseas ones) on similar exercises, and this was by far the worst. If your matter is time-sensitive, I strongly recommend looking elsewhere. You’ll want a corporate secretary who doesn’t make an already tedious process unnecessarily difficult.
Here’s what happened:
Initially, a customer relations officer attended to me. I explained the urgency, and they said they’d check with the corporate secretary. The next day, I was finally connected to the corporate secretary, who requested a list of details and supporting documents—including proof of funds. I provided everything promptly, and it took them over two days just to verify the documents.
But then, they insisted on having signed Management Accounts before proceeding. I explained that the accounts had not yet been closed and that this document is not required for the exercise (as confirmed on ACRA's website and several other corporate secretaries, law firms etc. I’ve engaged). Despite already providing clear proof of funds—bank statements, payment receipts, and transfer records—they refused to proceed. The whole process became unnecessarily rigid and bureaucratic.
P.S. You’re better off engaging another corporate secretary—trust me.