Kelly K.
Yelp
Unacceptable. So many things went wrong. My group was waiting in the jam-packed lobby to be sat for our reservation, and a staff member harshly demanded we wait outside in the freezing cold, which we were not comfortable doing. Once sat, our long table was pressed tightly against a wall, and half of our table would have to stand and single-file out of the area if someone wanted to use the restroom (1 shared toilet that eventually overflowed). Service was very slow. When the waitress came to take our 3 course orders, she seemed already very stressed and did not bother to hide that. She cut us off and stressed the importance of going in order, which we were fine with; yet when the food came out she was chaotically shouting "who got this?" and "order" went out the window. The arinchini appetizer and the crab ball appetizer had the EXACT presentation, making them indistinguishable and resulted in people eating the wrong plate. Could be a simple design fix of the chef...anyway... the server apologized, but she did not remediate the issue when I requested if she could. The caprese salad had unripe tomatoes, and nearly frozen raw eggplant. The chicken gnocchi dish and the risotto were absolutely horrifying visually and also inedible. A lot of the dish sizes were inconsistent, as many people ordered the same dish. Dessert also inconsistent, and was served with forks instead of spoons, which is not standard when eating tiramisu, cheesecake, and creme brulé. My boyfriend never recieved his dessert, and we were waiting to tell our waiter, and she never returned to the table. After 15 minutes passed, we just flagged over the bus boy to request a check. Would go out of my way to tell people to avoid this place at all costs.