Spicy Sauce F.
Yelp
The location and ambience of this spot made this a restaurant that for years we enjoyed. The food was always hit or miss, some things being delectable, and others inedible, as was there unpredictable service, but we went back for the memories.
It has taken me a long time to decide to write this review. I don't, usually, but the way we were treated was so appalling, our last visit, it has left scars.
Members of our multigenerational party have special needs. The matriarch of our family is protective of that fact, and made a request for a table less crowded by others. This request was met with an attitude by the hostess, and the server that night also was unpleasant. One entree came out uncooked, and there wasn't an immediate unprompted offer to fix it. Because of this unwelcoming and inedible experience, we chose to pay (leaving still a 20% tip) and leave, but our disappointment in our treatment was mentioned.
On the street, on the way to our car, the owner came out and for at least five minutes assaulted us. There was a small child present, an elderly person, and they didn't apologize for the uncooked food, or thank us for still rewarding the service in the tip, they just screamed at us, telling us never to come back, for the fact that we had complained about not being treated kindly.
I understand fully how hard this life can be, for all of us. We all struggle with the traumas and hardships we encounter, in ways that make it possible for us to live. I have heard how the pandemic has impacted restaurants, and I am aware that some people can be unkind, as a life practice, bringing that unkind energy into the restaurants they frequent. I feel sad that servers and staff have to encounter that regular mistreatment.
But that isn't us. We were repeat customers, we were trying to delicately address where things hadn't worked that night, and to be so publicly abused is something I have otherwise never experienced. I was shocked that night and shocked still, and I simply cannot go another moment without warning others.
This may be a popular spot, it is in a great location, and sometimes the food and service was excellent, but there is no excuse for abuse. There simply isn't. As much as restaurants deserve to be treated well, so do diners. And diners shouldn't have to pay to sit silently and not speak out when a dining experience isn't pleasant.
I feel great sadness in my heart about that night. And it will impact my family forever. Although I know these words are only our experience, I had to say what I couldn't, in shock, that night. We deserved better treatment.
