Charlene C.
Yelp
Hello,
If I could, I would choose zero stars. I don't know if anyone will actually read this, but I wanted to express my disappointment with management for Otra Vez on 5/5/22 in New Orleans. My friends and I live in New Orleans and I have friends in town, who I brought with me last night. Ricky E., who is apparently the general manager, was extremely rude and disrespectful. We arrived, with no reservation, hoping to see a friend perform as DJ for the evening. Our plan was to go to the bar and enjoy the music, which is what New Orleans is known for and built upon...good food, good drinks, good music and COMMUNITY. Ricky E was not happy that we were there without a reservation and would not let us order from the bar. We understand the current challenges the restaurant business is facing and we are sympathetic to that. However, treating local New Orleans patrons with rude and blatant disrespect is something that will not carry well in this city. Granted, we did not have reservations, but we were also willing to wait for a table, or just order some drinks at the bar, so we could support our friend. We were also looking forward to enjoying the food and drinks at Otra Vez as this was our first time visiting the restaurant. Ricky E. did not allow us either option. He also threatened to call the police when we called him out on his attitude. I have NEVER been so disrespected in my life. We left without incident, but word of mouth is a powerful thing, and we will use that power to make sure Ricky E.'s name is known and that no one I know nor any of my social media followers visit the restaurant again if ever. We love New Orleans, we love its people, and we love its culture. Ricky E. clearly does not nor does he understand what this city is about. Thank you for your time.
Charlene