Anne Kouba
Google
If anyone knows how to go beyond 100%, it’s the staff of this hotel. It may officially be a four-star, but with their care and attention it easily deserves a fifth. My husband had a cold when we arrived and was feeling really unwell – every single member of the team asked about his health. The next day, everyone we met from the staff again showed concern and asked how he was doing. Such genuine care is something we’ve never experienced before.
The hotel itself is spotless, stylish and full of thoughtful details. Little touches like sweets with afternoon coffee or tea in the room, a proper turndown service in the evening, and their helpfulness in arranging day trips make all the difference.
You truly feel at home here – the staff are so kind, attentive and warm-hearted. This is service and hospitality beyond expectations, something you would search a long time for in Europe. An unforgettable stay for us.