Frederico J.
Google
Terrible experience – unacceptable service
We had an extremely frustrating experience at this Outback location at Orlando International Airport.
First, we were seated at a table for two even though we were a group of three. After asking to be moved, we were taken to another table that was visibly wet and not cleaned properly.
After being seated, no server came to our table. The QR Code ordering system was not working, making it impossible to place any order. We waited, tried again, and still received no assistance from the staff.
Eventually, we had to leave the restaurant without being able to order anything.
This was one of the worst dining experiences I’ve had, especially for a brand that claims to offer consistent service. I will not return to this location, and unfortunately this experience has affected my perception of the entire Outback chain.
Very disappointing.