Outback Steakhouse

EDITED: The store reached out and we discussed the issues, I explained I wasn’t being a Karen but constructive criticism is still needed sometimes. They made it right and I believe I will give them another shot in the near future. Giving it a couple extra stars for the initiative to correct the wrong. Original Review: This was an awful experience!! 😩 The service: we went in Sunday evening about 630 and we had to wait for a two top, no big deal. Get to the table and it took forever for our server to get our drink orders. After asking once, and never getting them I went and got silverware from the host stand. Never refilled our drinks. Never asked how food was or if we’d like more bread. I had to get up and get ketchup and mustard because we asked twice but she never came back. She completely disappeared the majority of our meal. I had to ask other servers for stuff because we’d ask but she would never come back. The food: I had the ahi and salad and it was pretty good. He got a burger and it was plain and so dry. Fries were so salty we were like dusting them off. And I LOVE salt. Maybe a bad night, but we definitely won’t be back 🫤

My husband and I had a wonderful experience! From the moment we walked in, Sydney and Shay at the host stand were so welcoming and friendly — they made us feel right at home. Our server, Chantel, was absolutely amazing! She was attentive, kind, and made sure everything was perfect throughout our meal. The service from start to finish was top-notch. We’ll definitely be coming back soon!

Really nice restaurant with great food and great customer service. It took us no time to be seated. We will definitely return.

I had such a great experience at Outback! From the moment I walked in, Sydney at the host stand was super friendly and welcoming — she got us seated quickly and made us feel right at home. Our server, Daisy, was amazing too! She was very attentive, made great recommendations, and checked on us often to make sure we had everything we needed. The food was delicious, but the service from Sydney and Daisy really made the visit special. Definitely coming back soon!

My mom, my daughters, and I came in for dinner today, and we had such a great experience! From the moment we walked in, our hosts Shae and Sydney were so friendly and welcoming they really made us feel right at home!Our server, Audrey, was also amazing super attentive without hovering, and she made sure everything came out just the way we asked. The food was delicious and came out really fast, which was perfect since we had the kids with us. Everything from the service to the atmosphere was wonderful. We’ll definitely be back soon!

Chantal was the BEST! I loved her attitude, very polite and energetic. She recommended some food on the menu ( the delmonico steak) don’t know if I spelled it right but it was the good! Will be coming back to see her again

Let me just say Mario our server was great. And I don't eat steaks often but when I eat one it has to be delicious it has to be one that I can truly enjoy. 3 of us ordered steaks at our table. Noone enjoyed their steak honestly we should have sent them back but I don't think they would have gotten it right. The steaks were either under or over cooked. They were not seasoned well. They did not taste good at all. We bought one of their more expensive steak the ribeye bone in. Honestly this was the worst steak I've ever had!

I had an amazing experience today. My host, Sydney, was such a delight with a wonderful personality. She opened the door for me when I came in and out, and overall, she was I had an amazing experience today. My host, Sydney, was such a delight with a wonderful personality. She opened the door for me when I came in and out, and overall, she was fantastic. I also had another great waitress, Daisy, who brought my food out quickly and had an amazing personality. Overall, I would definitely come again—both the service and the food were excellent!

We were delighted to have two guests join us for dinner today and had a fantastic experience. The food was decent. On this occasion, we opted to dine at Outback. Our waitress provided outstanding service. The restrooms were clean and well-maintained. Thank you, Phil and Tina, for joining us today; we had a great time at dinner with you both. The food was a little under cooked The potatoes was very hard, had to send back to kitchen. Overall I will give them a 3. I will waitress was excellent, and she cannot control. What happens in the kitchen? The host they were friendly and helpful. It was just the food in the kitchen that made this a not excellent experience

I sat at the bar a usual - absolutely a local bar- appears that customers party with the wait staff - lots of personal talking but that's ok. just loud. Food was ok - I'm here for work so it was ok - at the end - everyone was super nice to me!!! Sooo - came here again based off last night. It got worse . Not the same server - I waited over 40 min for my entree - I could hear the kitchen staff screaming. The food - again just ok. The bartender keeps saying for her own well being - blah blah - very odd . Glad I get to go home tomorrow !!!

I should have checked reviews before we went to lunch today. The staff was polite but very very slow and food quality was just okay. The temperature was very cold for two people in our party, the music was loud, and we waited over 45 minutes for food to some out. We're not happy with the French onion soup or the steak sandwich but the wedge salad & the hamburger was pretty good. I probably won't go back to this location. And I do not recommend.

Haven't had Outback in a long time. Thankfully, the food turned out good. The only drawback was that it was delivered. I will dine in the next go round.

Stopped by because I was really craving Outback and some of my favorites and the ambiance was just as I remembered! My table of two did not have a reservation but we were still quickly seated in a booth. Our server was great and quickly brought out the brown bread that was fresh and warm and of course I asked for extra butter and a side of honey. For appetizers we option for the blooming onion and it was just as good as I remembered but it was a tad oily. For entrees, I went for my favorite, the alice spring chicken with extra honey mustard on the side and it was SO good. The brussel sprouts were also very tasty! I enjoyed my last minute dinner here!

'Twas the day before Christmas it was pretty empty no wait on seating. We sat down and our server came about 5 minutes after. Took our order and it took nearly 40 minutes for our 1 lunch sirloin and salad and burger. And she never came back to refill our drinks and checked on us. She only had 3 tables and it was so slow. I went ahead and paid the tab on the tablet because we got tired of waiting for her to come back to our table. Definitely hit or miss here.

The staff were fine. Everyone was courteous and professional. Food was fine. But take a little pride in the restaurant and its cleanliness. The floors were filthy. There were crumbs, trash, a hair tie with hair in it, the end of a loaf of bread, all on the floor, which was greasy and slippery, and that was just my walk to the bathroom. The bathroom stunk and was also unkempt. The mirror was stained. There was soap stains on the walls under each soap dispenser and even dry wall dust just left piled up under where the paper towel dispenser was installed. And it looked like it had been there a while. Really makes me fear what the kitchen may look like. Just sayin.

Hands down THE BEST RIBEYE I've had in a very long time at a restaurant...& I've eaten at some great restaurants! I usually start my reviews about the ambience & whatnot but I'm starting with the food this time. I ordered the 18oz bone-in ribeye (medium rare) & it was cooked AND seasoned to perfection! It was juicy, tender, & delicious! I cannot rave enough about this steak. Kudos to whoever the chef was tonight! For my sides, I ordered the sweet potato & the blue cheese wedge salad. Sweet potato was small but very tasty. The first (yes, I said first. The one in the photo is salad #2) blue cheese wedge salad was delicious UNTIL I tasted the mound of salt someone added to it. OMG it was awful! The salt was too much & ruined the salad. I had to send it back & order another one without salt (which you have to apparently say). Who puts salt on a salad?!? Yuck! FYI Outback, let the guest add their own salt. Our waitress, Shay, was fantastic!! Her personality was A+! Thanks, Shay, for the amazing service tonight!! As far as the ambience... it's Outback Steakhouse. So... there. It has been a very long time since I've been to Outback, any Outback, & I will be back to this location soon. I will probably order the same thing I ordered tonight.

I'd give zero stars if I could. We walked in and requested one of the many open tables in the bar so we could see a TV. Host told us because of a server rotation rule he had to seat us in a different area away from bar. He said we were welcome to sit at the bar if we wanted, but there were clearly no open seats together. So we sat where we didn't want to sit, waited several minutes and never saw the server that we were forced in to that section for, left and went to Longhorn instead.

Sunday afternoon food choice, OUTBACK BABY!!!$ This location hits different. Friendly staff, food if you order in or take out is Superior!!!

Take out was prompt, steaks were cooked perfect, meal was great except my mashed potatoes were a lil salty for me.

Be sure to check out the $14.95 3 course special before going to the main menu - save $&&

The host was great. Came to open and hold the door for everyone. We were seated within 10 min. The food came out fast even the people that brought the food out was pretty great. Our server just wasn't the best didn't have the best services or attitude just blank and not really there. I don't know I can't really describe it. And certain stuff you would expect her to do or bring she didn't but she might of been new and I might expect more then norm because I've been a server since 16 so everybody is different but other then that the vibes were great just a lil cold and our server could of done better but the food was great per usual. 10/10 for food.... service 8/10

Greeted right away by the host- he told us they were clearing tables and we were seated quickly. Our waiter, Dylan B, was super friendly and gave excellent service. Although the steaks were a little tough the sides were amazing- mixed veggies, baked sweet potatoes and of course the bread! It was a busy Thursday night but the restaurant wasn't loud even tho we were seated near the bar. All the staff seemed helpful and polite.

We stop at this place on the way to Florida. The server was amazing. My drink the jalapeño margaritas was delicious. After eating terrible food in GA this was Heaven. My mash potato was delicious and my steak amazing. The rest of my crew enjoyed their food. Down to the bread, the salad, & my actual meal.

Let's start at the door... we were properly addressed at the door and waited no longer than 5 minutes. We were seated by the bar with a waiter and a trainee (Mary). It's hard to get great customer service anywhere but this place has done nothing less than provide great customer service. Mary was amazingly kind and attentive. The prices of the food were decently priced and the options are plentiful. The environment is casual and the dim lights make for a nice date spot. It was quiet and clean.

I've dined at Outback Steakhouse in the past however this location was the worst. The service is slow and the manager, Craig does not match the brand standard nor should he be in hospitality. The atmosphere of this location is dark and dingy. My recommendation is to take your business elsewhere!

Service was a bit slow, but the restaurant was busy as expected on a Saturday night and Father's Day Eve. Our wait to be seated was only about 10 minutes. Our appetizer can quickly but the shrimp looked like it was thrown on the bread. Our server had a very large party and additional tables so I understood her slowness. The food did arrive hot and very well prepared. Our table was not cleaned very well but I always carry wipes so I took care of that myself. thus the reason for the 4-Star rating.

Please do not waste your time with this place. They take forever when you go sit down they take forever when you order to go. Customer service is horrible. Waited a hour just to get some food when I was there on time. Also had 10 other people waiting for their order. They do not care.

Athena who works the bar is amazing! She remembers her regulars AND what they like AND their names. Great attitude and personality!

I've visited this location several times as it is close to work, and the service is always outstanding. In today's economy it's rare to find a place that you can get a steak and a beer for under $20 with tip, but here you can :) I've sat at the bar and been seated at a table and the service is always amazing! It's a family place sometimes when I come to the bar! And they have wifi so you can get some work done (which is why I come here). Aside from beer and steak they also have fun cocktails, and a rewards program. The place is always clean and has plenty of parking! Pro tip: they keep it cool so bring a jacket or sweater if your someone who gets cold easily!

Great special! We always like the shrimp on the Barbie, comes with 2 sides and cheesecake for $14.99. Food is always fresh. Would recommend!

By far worse service at a restaurant I've ever had. I ordered a outback sirloin combo . First on the drinks , the server came out with our drinks and bread and walked around the entire restaurant with them. I ask for new drinks and bread and he had an attitude with that as well. He never came back out after that. It took over 40 mins for my food to come out. I ordered a medium well steak. My steak came out well done. It took 10 minutes to find the server to let him know. So my entire plate went cold before getting a new medium well steak I asked for a manager twice and nobody came.

The Stockbridge location restored my faith in them....our last two take-out experiences weren't the best, in fact, they were terrible! But we went in, sat at the bar and had a pretty delightful dinner, the reason I gave 4-stars is because both of our orders of loaded potatoes weren't even like warm. The service was good too and the wait wasn't bad at all. I was pretty disappointed that there were so many open tables but we were told that there'd be a 40-minute wait....but other than that, all was well.

Food & Service were awesome! I ordeer's my food online for curbside pickup and it was on time as promise. Everything I ordered was there and at the right temperature. Great job Outbac!

My Fiance and I ate at this location two days in a row. Kristen helped us today and his service was great. The food is definitely delicious. The steaks are cooked perfectly , baked potatoes is loaded and the value was more then we expected . Worth the visit and money .

While Peyton (bartender) was great (friendly, polite, professional), we are not so satisfied with the "manager" or "propiertor (Clarence?)'s handling of our concern. We asked for a reasonable adjustment to our bill (liquor charge) having been patrons/regulars of Outback for years on an almost daily basis. Even with proof of receipts of other Outbacks in the region, we were met with a non-apologetic, nonchalant and growing combative attitude. Will not be returning to this particular Outback. Perhaps even any. Tried to charge us 4 doubles and 4 singles for Maker's Mark and refused to fix it.

UPDATE: Went back to this Outback Steakhouse recently and had a far better experience. Management has changed and the service, food, cleanliness, appearance, and ambiance had greatly improved! A good time was had by all!

I haven't been to this location since 5 years ago when I received probably the worst service I've ever had in my life.. my parents wanted to go so I reluctantly tagged along.. huge mistake.. we ate the kookaberra wings and now both me and my mother have had diarrhea explosions 5 times since we left the restaurant.. Thanks for the food poisoning, Outback!! NEVER AGAIN!!!!

I sat at the bar and ordered the bone-in ribeye medium well with broccoli and a loaded bake potato. The bartender was nice enough, but that's the only thing I can compliment about this visit. My steak came out medium RARE. The broccoli was cold, and the potato was barely warm enough to melt the cheese. Even though I was starving, I only took a few bites of each item before I paid my bill and proceeded to the Chick-fil-A across the street! Lesson learned. I should have paid attention to the Yelp reviews prior to wasting my time and money at this Outback location!

Alright, so listen...I'm typically not the bad review guy, but man I tell ya...Outback kind of forced my hand with this one: Soooooo we pulled up for my pops bday dinner amd was seated pretty quickly because my sister made a reservation prior. Thank you for that. Now that we are seated, we wait and wait and wait and wait and wait and wait and wait and finally someone comes over asking if we have been helped. Things just went downhill from there. From our appetizers coming after our entrees to not having the food prepared as expected to whispers of staff members quitting on the spot....WOWZERS!!! 'Twas a lot going on that day. I'm sure everyday is not that bad but this was my experience and I hate that it happen on my Dad's birthday dinner but it is what it is. I'll give you guys another shot though Outback. Keep it bloomin.

This location has definitely gone downhill. I used to drive all the way down here just because I loved this one. They need to fire everybody including the cooks and try again. Food was nasty and sloppily put together. The waitress forgets everything we asked for. The service was HORRIBLE. The ambiance non existent. The host are the worst and the lady manager just yells at the staff but has no actions and is LAZY! 2 words: Never Again!

Always good, and know what to expect,, Will comeback, even desert, today tried that cake with ice cream, enough calories for a week, but delicious

I will not be going back to the Stockbridge, Ga location ever again. This location has gone downhill. The main hostess was so rude to when I asked if we were next to be sat. We had to wait 20 minutes to get sat when only 1/4 of the tables were full. We never saw a manager and one never stopped at our table. The server never checked to see how our meals were and we had to ask for refills & our check. Management has changed in the last 5 years and I can see why there were so many empty tables. It's so sad that another restaurant in Henry County has gone downhill.

The service was good but the food was horrible. No season or taste at all. I wouldn't recommend or maybe something else.

We had a great experience at dinner tonight! Daisha was amazing! Great service and very pleasant!

I rarely come here and I remembered why.... The food was mediocre. I ordered a filet and requested it butterflied and medium well. It was not butterflied (pictured). I also ordered broccoli and a loaded baked potato. The broccoli was not seasoned and when i requested it to be seasoned, they dumped seasoning salt on it and sent it back, cold (pictured). Our waitress, Breann P. was okay,. She checked on us and brought what we asked. One of my friends ordered Salmon and stated that it was not cooked thoroughly. She also ordered broccoli but hers was seasoned... she allowed me to taste hers.

Tried to place an order online but was unable to without the App which I had to download. Checked in when the food was supposed to be ready but Had to wait another 20 minutes. Service was friendly but the food was below standard. The baked potatoes were under cooked. The ribs were overcooked and dry.

great service but the food was to salty for me take it easy on the salt... I could not enjoy it, I will return but I wanna salt my own food,.

Very dissatisfied with the service here . Three hour wait . Horrible Service. Unprofessional management Tiffany needs a training for herself and her team

Great Food! Thanks Craig for checking on us! The server was good! She just had too many customers; she trying to get 8 million drink orders after mines!! Food was good! But my son's mashed potatoes late ... Nic wanted to stay at home and order in!! I need to listen to him!!

Ordered curb side and sat there waiting for a text to confirm our order being ready. Never got a text. I had to walk up to the door and get my cold order. The food was Horrible! My ribs were burnt and soaked in barbecue sauce. Steak was dry and cold. The salad was decent. Never going back!

The blooming onion was very salty and over cooked. I had the ribeye steak, grilled shrimp, Caesar salad and loaded baked potato. The shrimp was just ok (small and not grilled well). I had to ask for bacon missing from the salad. My husband had the seared prime rib with baked, grilled shrimp, baked potato and house salad. The waitress was awesome! Overall a very good dinner!

they need to do better than that. Who's back there cooking the food? Steak was burnt and the food didn't come out with none of the toppings on it that come on the photos. Broccoli was undercooked and they forgot my mashed potatoes. They also brought me out the wrong dessert. People that work there seem unmotivated like they hate working there. This is the worst Outback in the whole country. I've worked in restaurants before I KNOW when something is wrong, where is management to make sure the food is coming out quality? Smh never going back

As a chain restaurant, there are different expectations... I ordered the ribs with mashed potatoes and a Caesar salad along with the kingsland steak & shrimp. They forgot the mashed potatoes... I guess they were busy (several cars waiting at the same time), but that's not an excuse to neglect my order and not pay attention to my order. The only reason they're getting 2 stars instead of 1 is because the young man who brought my food out was friendly and respectful

Just thought we would go out for a good steak dinner at the Stockbridge Georgia Outback Steakhouse. Our server was good , my wife ordered the French onion soup with a loaded baked potato. The soup came with burnt cheese had to be cooked again. My steak was ordered just medium, it showed up medium well, sent back after several minutes it returned this time medium rare. It was sent back a third time it came back medium well again. Needless to say no steak this night. Will try Longhorn steakhouse or Texas Roadhouse next time. I'm not concerned with the price of my steak, however I do expect, for a $23.00 6oz steak to be exactly how I ordered it. Steve, Hampton ga

I ordered Kockaburrel wings from this outback steakhouse and they were terrible. I think it was a chef error

Idk if the rating makes me biased but I've eaten here via takeout more than dine in and I actually prefer it that way. I stay 5 min away from the restaurant so the option for takeout is just more convenient for me. The staff is always nice and friendly over the phone and my order is always hot when they bring it to my car. I absolutely love the convenience of paying over the phone. It's always on time or earlier than the estimated time they give you. As the lady cane to my car to take my name and slot numbers she was wearing a mask, so it made me comfortable to see that they are taking the necessary precautions to keep the place running. I ALWAYS order the salmon Caesar salad!! You literally cannot go wrong with the choice, even if it is no longer on their menu...( I think) anyway... Good job guys! I'll be bk for sure!

Food was alright but got seated by the lovely hostess rather quickly ans received my drink quickly also so was very surprised when the waitress McKay was rude n bitchy about me wanting a steak medium well and dessert to go along with that. I assumed she was having a bad night so I tipped 15 and she seemed more upset about it that she pushed a hostess to the ground and laughed...this place is ghetto don't come here. the whole mood of the place is just bitter.