Jen B.
Google
I am sorry, I love this company but have given this feedback so many times I am bringing it online. For the LOVE OF GOD, please just put the dang sauce inside a lettuce wrap! Every time I get it, I beg and pleaded for them to put the sauce inside the lettuce wrap so that I can just eat like a normal person who doesn’t have a gluten intolerance. At least the last five times, even though I was assured the sauce would be inside the lettuce wrap it continues to be on the side, and when I ask about it, I am told it’s because if they put it inside the lettuce wrap, it is too messy for a client. Well, I ask you, if you were a client who really wanted sauce on their burger, but couldn’t have bread what is messier? A fully wrapped burger in lettuce that already has the sauce inside of it? Or unwrapping the sloppy lettuce, adding the sauce and trying to re-wrap it yourself? And half the time I don’t get the sauce, like tonight! Tonight I drove home the point in the drive-through and said, “would you mind repeating in front of my husband that you will not put the sauce on the side and will instead put INSIDE the lettuce wrap like you would a burger, because I do not want to order this if you will not put it inside the lettuce wrap?” To which we were promised, twice! Nope, even the receipt says on the side, which I assume is automatic. At least they got the Diet Coke right on the receipt (even though we were served a Dr Pepper). Please change this at the corporate level! Those of us with gluten intolerance spread the word when we can find an alternative like you advertise here, but it sucks when we can’t get the same ingredients others get when they can have bread. Please, I promise I am trying and failing to support this local business!