Chloe M.
Google
My husband and I came for lunch on Thursday, right around 1 o’clock. There were maybe four other tables already seated and taken care of, and it appeared that there were two servers working at the time (not busy and no excuse for the horrible service). After being seated, we needed an additional moment to look over the menu, but we did order an appetizer at this point. After ordering the appetizer our server completely forgot about us for at least 10 additional minutes. We got to listen to her discuss her dental filling falling out and her having to go to the dentist very loudly with another table before I ended up waving her down to take our order. When she came up to our table, she said “ Oh, is it your turn to order?” And I said I hope so because we have been waiting (and no one else had come in). I tried to order mixed vegetables in addition to my dish, and it seemed to be very confusing for our waitress, So I ended up just ordering the plate of orange chicken how it came. After this interaction it seemed our waitress decided she was done taking care of us and her attitude got weird. She brought us our soups, another waitress brought our food. We never received our appetizer, as our original waitress said the kitchen “didn’t get it,” And I ended up sending my food back because the orange chicken that was supposed be crispy (I asked and she confirmed it should be crispy) was soggy and honestly the worst I’ve had anywhere in town. Our waitress took this off of our bill, but the customer service skills are absolutely lacking. There was no apology or attempts to try to make anything better. My husband and I even ate off the same plate for the rest of our dining experience. Our waitress never came and refilled our waters. I even put my EMPTY glass on the EDGE of the table, which she walked by multiple times but didn’t seem to care. We had originally planned to spend about $60 on this lunch visit, but ended up spending only the cost of the one item (about $19). I haven’t had a Dining experience this poor both in quality of food and service in a very long time. I even said to our waitress “This has been a very weird experience” and she walked off! We will not be returning.
The Szechuan beef was OK, but the pieces of meat were insanely small and it was mostly sauce and veggies. Ironically, our waitress walked through to the kitchen right as I was taking a picture of my empty glass on the corner of the table.
Don’t waste your money here!!