Pagano's Market and Bar

Came here for sips. It’s been crazy packed. Looks like there is no shred of Covid left here. Packed as hell. Definitely a spot worth checking out for sips. I haven’t tried much so giving an average rating. The service was slow and the drinks were not perfect. But I am thinking it’s all because of the number of people it is packed with.

$16.84 for a basic Cobb salad, a complete and total rip off. For this price you get bland lettuce, a hard boiled egg, cubes of bland chicken, and packaged dressing in a plastic container. Save yourself the disappointment and go literally anywhere else.

Ate here multiple times on a recent trip to Philly. Breakfast rolls/bagels, pizza slices and plenty more. All great food and some great friendly and welcoming staff who are always happy to help.

I had a great time at Paganos's last night. Stuffed myself with great food, music, service, and perfect atmosphere! Looking forward to my next time there!

Place is top notch. Consistently delicious and I've tried a few different menu items. Great variety and selection of sandwich, and they're happy to make something custom. More impressive is the service! The offer suggestions, tell you what's fresh and just came out, the most popular items, and ideas if you're having a hard time deciding. I work next door and leave happy, and it gets better when I sit at my desk and take the first bite of whatever I got that day. 10/10

Great food, great staff! Highly recommend!!

Went over to the pizza counter, was told to go to the register before I came back my pizza was ready.

Good spot for a quick lunch. They have a good salad bar and great coffee. They also do pizza and other pizza products no didn’t try those but they looked good coming out of the oven. Plenty of seating and a good sized bar as well.

They have happy hour for sips here June-August. It's a huge outdoor pavilion area with usually 300+ people. Most people are in their young twenties. They have a huge fountain in the the middle, a large t.v screen, and D.J. during sips happy hour. It's a $20 minimum order for drinks. Also be prepared to wait 30-40 min to get in!

Conveniently located in my office building. This was my first time post covid and I saw many changes. No help yourself salad bar any longer. No soda fountains to help yourself from either. Food is still as good! Got pizza and wasn't disappointed.

The food was delicious! It is a place I frequent whenever I am in the city! I tell all my friends and anyone visiting the city

First impression. No prices on wall. Red flag. Long wait to order as plenty of people to take an order mosey about without taking an order. Another red flag. Get to place order to be told they don't have what I asked for. Subbed out chicken for sausage. And the price was insane for a wrap that wawa could have made better for half the price. Not worth the time and effort to get quietly robbed at the register.

At Bala Cynwyd location in office building. Staff was rude and dismissive. I wanted to take a meatball home for dinner. We can take off the sandwich bread and you can pay almost $13.00 for a meatball. Are you kidding? No thanks! I have no reason to go back into that place.

Pagano's tomato pie was recommended to us and we decided to try it for a firm happy hour. We had some questions since we had never ordered from here before. Four phone calls over a three day period just to get someone to speak with us. Finally connected, ordered the food for delivery and it came one hour early and was stone cold. I called and the man I spoke with was apparently the manager. His words "it's not supposed to be hot." It wasn't even room temperature! He said the best he could do was walk over, get our order, walk back to the store, heat it up and walk over again." He then added, "but it probably won't be hot." This man was rude, difficult to work with and clearly not interested in any new business. We will never order from here again!

10/10 service and excellent food. Would recommend to anyone who loves a good hearty meal. Chief always cooks it how I LOVE IT!!!

Wanting a quick sandwich, I had a choice of Paganos or Wawa. My review in a nutshell, I should have went to Wawa. Working in 2001 Market, I really want to love Paganos. It is literally right downstairs from my office! Unfortunately, like other reviews have pointed out, it is overpriced and under delivers. My most recent trip I ordered a flank steak sandwich. I accepted their offer to heat it up, which apparently means throwing it in the microwave lettuce and all. For $10, the size of the sandwich is quite small, but I hung my hat on the idea that it might be tasty. Once back to my office, I found the steak to be a salt lick! Service at the deli counter is solid. They are quick to take your order, wrap your stuff, and offer suggestions if needed. Service at the check-out counter is another story. They have several registers but none were staffed at the start of the visit. Not knowing where to line up, I picked one and another customer picked the other. When someone came to help the other customer, I got behind them. Of course, they closed right after ringing them up and I was left getting in the back of the register I started at, which had opened in the time it took me to walk to the other one. I was seriously expecting to be bounced back again as I approached since the individual behind the counter looked like they had to run off, but I wasn't about to have someone else close down in front of me!

I really love Paganos. It is hard to find good service in the city but they really nail it every time. Everyone who works there is very personable and friendly. They seem enthusiastic about taking my order and talk to me like a friend. I also like coming in for happy hour. There are sometimes good drink specials and there's always cheap bar food. Paganos is the place where everyone in commerce square comes for lunch and sometimes breakfast too. Lots of love to this place. It's great to have you here in Commerce Square.

Paganos! paganos! Boy oh boy I got the roast beef special and it was sooooo delicious! The service was very good for it to be very busy and they really interact with you and was beyond professional. That's something that I truly appreciate when it comes to customer service. If you're in the center city area I would say try they can be on the little more of the expensive side, but if you want to try something different I would say so. Especially when it comes to the sandwiches because it's so fulfilling.

It's ok. It's a big pricy but I know the rent in the building is expensive sooo.. I like getting an egg and cheese on a bagel but the heat lamp is a bad idea. The sandwich is cold so I either ask for a special one or I just don't buy it there. I think for $3.50 (more than the street vendor) I should get a fresh hot sandwich. Lunch is always busy which tells you the food is tasty. They have a two slice and soda special which doesn't seem to be advertised anymore. I haven't tried the sandwiches - line too long. The salad bar was ok. I went down at 1230 and at least 4 items were empty including 2 soups. I haven't tried the SIPS yet and not sure I will. Place is convenient so I'll be back.

I like nothing about this place except to say the service was efficient. The salad bar has very limited options, the pre-made smoothies (groothies) taste horrible and the sandwich options are boring. The salad bar consists of romain lettuce and spring mix, some tomatoes that were cut way too big for a salad, carrots and some soggy cucumbers. Several pasta options (carbs - no thanks) but no good carbs (like quinoa). No real protein options either except for some mystery chicken/tuna mayo salad. I ended up getting chickpeas for my protein. The dressing options were just bulk dressings and the balsamic vinaigrette It was just pathetic. Then I tried their green smoothie - or groothie - with was a kale and apple juice concoction. I like kale, but this didn't taste good. Waste of $6. Sandwich options include merely some meat between two pieces of bread or an unappetizing (and boring) veggie option. If you have to make a choice between starving, then this could potentially keep you alive until you made it to some good food but you likely won't enjoy it.

I luv this place. Talk about fresh and always great customer service. They make the best roast beef sandwich in the area.

by day, overpriced mediocre food, decent, chill bar between lunch and dinner hours. convenient, as i work two floors above. by night, loud, shitty auto-tuned music and noisy people. hot bartenders (women) aka terrible place to hang out for any reason other than to stare at the bartenders, unless someone else is paying. and maybe not even then. if you close your eyes in here it's just a bunch of awful noise, bad scents, and corporate jib jab.

Went to paganos for the SIPS special on Wednesday. On the menu they promised $6 margaritas and $4 goose island drafts. After waiting in line at the bar for 20 minutes they tell me they have no goose islands on draft. Are you kidding me?! I tried the margarita instead and it was maybe the worst margarita I've ever had. Honestly just immeasurably disgusting. I'm convinced the bartender was completely incompetent and had no bartending skills whatsoever. I was charged $36 for 2 bud lights and 2 margaritas even though they explicitly stated the bud lights were $4 and the margaritas were $6. Absolute rip off for bad drinks. This place sucks never going back.

In a city with a million options for lunch, I'd suggest skipping Pagano's. It's expensive, the food is just... meh, and the icing on the cake for me is that I've seen the manager berate numerous employees in front of customers. Not cool. Pagano's is equally as expensive and unimpressive for happy hour. It's in Commerce Square which is the only thing the restaurant really has going for it.

I really really want to love Paganos as it is so close to my new office and the outdoor seating is a huge plus. They have so much seating its hard not to get a seat! I have been for lunch twice so far and both times spent way more than I had expected. It is always busy so you know it is good..the lines keep moving pretty quickly. They have a salad bar in the middle that I've noticed can be a bit sparse..a pizza kitchen in the back and a fresh deli counter in the middle. I've eyed up the bar both times I have visited but since with co-workers...had to pass. Today I got the turkey BLT on sourdough which was delicious and huge I only had half..but I'm sure I'll finish the rest before the day is out. I also asked for a side of the salad which was also delicious but only like filled about half of a small to go container. Plus a water and my total was $17 and change. Previously I went with another coworker, I got the BBQ pulled pork sandwich which was great! But my last bite of my 1st half was a huge piece of BBQ cartilage...yuck! I'm one of those people who if I get surprised by a crunchy item that isn't supposed to be there I can't eat anymore. So I disposed of the other half...it did come with fries (obviously at a cost) but they were probably some of the best damn fries I've ever had! I believe that lunch totaled around $16 and change. I will definitely be back but I'm still trying to figure out how to spend $10 or less on lunch...if anyone has any special tricks or secrets fill me in! I'm not sure if it is against the rules but I'll probably get one of those $5 platters from a food truck and occupy their beautiful seating.. :)

Great place for lunch! I work within walking distance so this is my go to spot for a quick but delicious salad. They even have a full bar instead as well as salad bar, pizza stations, hoagies, etc. Prices are a little high, considering I barely had anything and spent $11 on a salad (chicken probably weighed a lot) BUT it's quick, delicious and convenient! Best part? No, the bar wasn't the best part.... They have outdoor seating so on a day like today, BEAUTIFUL and 80 degrees - it was a breathe of fresh air (literally) from my windowless office.

This review is for pizza and breakfast. I got the round and square cheese pizza and both tasted amazing. The square pizza is really thick with good cheese. The round pizza has a great taste and is definitely one of my favorite pizzas in Philly. I think the price is around $3+/slice so it would probably be better to just get a whole pie instead. Would definitely recommend this pizza! Another day I got a breakfast wrap. The wrap is probably about 8-10 inches so it's a decent amount of food. I got sausage egg and cheese. I thought it tasted amazing and was one of the better breakfast wraps i've had, and it was only $5 which in my opinion isn't bad at all. They also have a little breakfast buffet everyday which includes scrambled eggs, bacon, french toast, home fries, and sausage which all looked good but I didn't try it.

Ok, was working upstairs for the day and my colleagues suggested a quick bite down here. This being Philly, I couldn't pass up a roast pork sandwich. The sandwich was fine but I wasn't asked if I wanted greens on it. So o didn't get any. Would have made the sandwich worthy of four stars I'm sure, but I didn't get any so three it is for the generous pork and good roll.

What a great selection of food! Go Philly go! I had a pastrami with slaw. Huge! Definitely a great lunch spot!

The worst I unfortunately work in the Commerce 1 building. My husband said this place was good back when he worked downtown but I have to disagree from the service , rude manager and last to say the food. Never get a Chicken Caesar salad from them. It is just plain lettuce and dried cold chicken breast all for $9.00 I refuse patronize this establishment they are overrated and there is too many other good places to eat from.

Your solid cafeteria style restaurant with all the Italian food staples such as pizza, pasta, and chicken parm. I have tried a bunch of the sandwiches and the pizza and everything has been good, though no one menu item stands out as being very good. You can usually get your food very quick and commerce square outside is a good place to sit and eat on nice days.

Absolutely my favorite spot for lunch A lot of variety, all highest quality and very, very friendly service. It is clear that "Mr Pagano" takes incredible pride in this place. I stop in every time I'm in Center City

The selection and quality of the food is phenomenal. There is definitely an old school master chef behind the scenes! I love this place, and I rarely say that. It's spacious, clean, and has a real friendly quality about it. I can't understand some of the reviewers that complained about the expense. I thought it was very reasonable. I would gladly spend an extra couple bucks to enjoy great food in a friendly place(the employees are always smiling...seriously!) It just has a great "feel." I like the fact that when I go to Pagano's, I'm going o get what I want every time: Great food, reasonably priced, served by nice people. I was in there today around 2pm and it was busy but no waiting and plenty of seats. A guy that works there came over and asked me how my meal was. That never happens anymore! Wow! I'll be back...for sure.

I've never eaten here, but I visit for Center City Sips. Yes, there are a lot of underage kids around (they usually crowd the DJ booth) Yes, you will wait an enormously long time to get a drink (if you don't skip over to the liquor store across the street and purchase your own $8 box of wine to enjoy) Yes, it's a pretty much filled with interns and preppy young adults getting "lit"! But what else would you expect? It's fun, I've met a lot of new friends here, and there's music I can actually vibe too (who doesn't love Sean Paul?). All I'm saying is, if it's not your type of crowd, stay away.

An updated review is necessary. While pagano's may be on the pricier side they have good food. Their made to order breakfast sandwiches are huge and pretty delicious. There is a large variety of stuff to choose from for lunch, and their happy hour appetizers are YUM. Shout out to their amazing cheesesteak egg rolls. The service is great as well. I'm always greeted by positive and pleasant employees

2.5 .. just an average lunch place, jazzed up a little bit. Seems like the only people who should go here are people who work in Commerce Square 1 or 2, or nearby office buildings. It's overpriced, like most of the lunch places around here targeting this crowd. Still, I go here more often than I like or should out of convenience. It's really a waste of money. The salad bar is ok, they have fresh produce there, at the least, but it's $10 a lb for salad.. and they even weigh the dressing that you put in a little plastic cup. It's good, I guess, for a salad - but I don't know if it's $10s good. Like another reviewer said, everything here is really heavy. The one time I got a sandwich here (the grilled vegetable wrap), there was oil dripping out of the wrap. The pasta salads are even worse, loaded down with a ton of mayo and everything is also heavily salted. Even the cooked vegetable items in the salad bar, like the grilled garlic and asparagus you'd expect to be healthy-ish, but it's not.. that's also swimming in a puddle of oil too. It's all well and good as you're eating it but you tend you feel gross afterwards. Still, it's always busy here because of the location, I'd imagine. I really need the weather to clear up so I stop being lazy and simply heading across the courtyard for lunch. Oh wait, I went today because I forgot to bring the lunch I had packed. sigh.

Pagano's is A-OK - just as yelp 3 star joints are. An over-priced salad/hot food bar. Good soups, pricey platters of hot food (often chicken cutlets and pasta) and pizza. Plenty of seating and boy do they need it during the lunch rush. A vast selection of yuppified bottled beverages. Great if you work at Commerce Square - especially on a snowy or rainy day. Convenient. Lots of options, priced a bit high.

Working in Commerce Square affords very limited options for lunch so you're often stuck going to places you would never go to otherwise. Pagano's is one of those places. The food is meh at best, especially the extremely marked up prepared foods in the deli case. The redeeming quality is the great snack and beverage selection. If I want a mid day nut protein boost with a red bull kicker as I often do I can grab them here, but barely under $10. The employees, unlike some of the patrons, are all extremely nice. I've had underwhelming and very greasy (HOW!?) pasta dishes, an even more revolting pastrami special, and the most mediocre crab cake I've ever had. To be honest I expect this going to most high volume lunch places other than DiBruno, but be more realistic with the prices. $12 for reheated and very dry ravioli? No thanks. The salad bar adds up very quickly making Au Bon Pain a somehow better choice.

I called in an order for a burger and went down to grab...went in and had no clue where to go so I asked the bar and they sent me to the checkout line. The checkout line pointed to the meat area and the exact words were "you can talk to any of those guys behind the counter" so I went over and stood with a few other people. I got looked in the eye twice and as I would start to speak they'd walk away. So one guy steps up and is helping another person and I say "excuse me I think that's my burger" and point to it sitting on the counter and he says "yep okay" and walks away. I stand there for a second confused and he comes back and grabs it and in a very shitty tone says "sorry I didn't hop to fast enough for you" and some other berating bullshit loud and rude as hell. I wasn't rude to him in any way but he came at me like a complete asshole. Sorry that I was confused and told by the checkout line that I could just walk up. Upon reading more reviews it sounds like i got the owner and I'm sure with the amount of business he does he just really doesn't care. My burger and fries are okay and I'm glad that I got them before they sat there getting soggy but I really can't believe that guy talked to me that way and I won't be back. Hire some people that can handle a lunch rush please.

First time in Philly this place wasn't a bad bar but their customer service was awful we walked in and they served us and then we got kicked out because there was a private party why would you let somebody and when there is a private party taking somebody's money and then kicking them out is just completely disrespectful. Customer service. Awful.

I'm surprised by all the negative reviews here. Is it the best place to eat in Philadelphia? No...but it got the job done. I was working in philly for a week or so in the building where Paganos is and it was quite cold out and didn't have much time for lunch. This led me to Paganos where I had both breakfast and lunch. Italian sandwich, turkey and provolone sandwich, pizza, breakfast sandwiches and coffees. All pretty good. It is a bit overpriced but I was still relatively satisfied and not having to put my jacket on and venture into the cold was a major convenience for me. I agree the salad bar seemed a bit lackluster and they could definitely use an upgrade there but stick to the sandwiches and I think you'll be happy. It is true there are better lunch options to check out in the area but if you work in the building or next door it's worth a trip.

Stop by here in the mornings sometimes before work. I too noticed what another yelper said about the staff being rude. I witnessed a grown male worker degrading another young female worker (probably still a teenager) about her appearance and weight. You could tell the girl was embarrassed and kind of just played it off. Is this the type of culture this place promotes? I felt so bad for her it made my stomach turn. He was completely rude and disrespectful and for that reason I will not be returning. Shame on him.

I think the reason it's called Pagano's is because calling a restaurant "We Sell All Kinds of Crap Here!" borders on ridiculous (though certainly not beneath me). But, it's true. They sell all kinds of crap there! Cheesesteaks... hoagies... pizza... fries... salads... pastas... meats... breakfast. It's all there. And you get a lot of food that's of a good quality and service that's of an even better quality. The guys behind the grill are super-nice and serve you quickly! My suggestions for visiting are: 1. Bring a chunk of change. They are a wee bit pricey, and 2. Survey the layout before you get in line. It's a bit wonky. It took me a minute to realize that I had to walk by the pizza to get in line for the entrees and grill. And afterward, I definitely entered the checkout line from the wrong direction. Thankfully, the guy ringing me up was understanding about it. I just hope the people I inadvertently cut in front of were as well. Sorry, good people!

I'm glad that I don't work in One or Two Commerce full time (my company has an office there that I visit), because my wallet would be seriously hurting from visits to Paganos. On my few visits to Paganos, I've noticed a couple of things: - Food is pretty decent. I had a chicken marsala dish last time that I described as "almost as good as I make it at home". They have a pretty nice spread of hot breakfast items too, which I have not yet tried. - Wide variety of food options. They have pizza, sandwiches, soup, salad bar, snacks, drinks. Something for everyone. Good place to go with coworkers who have varied tastes. - Layout is a bit chaotic. They need to label their food better. I was so confused when I ordered that chicken marsala- how much is a platter, does it come by itself, how many sides do I get. It was one of those situations where you just order something and hope you didn't order either a) a ton/ too little of food or b) something that is going to cost you a fortune... - Price is high. I get that this is Center City. And I get that they are in an office building where they can command higher prices due to convenience. But the price is just high. That is all. Overall, a decent lunch option for the area. Really no need to visit unless you work in the building and don't feel like walking far.

Morning: Coffee is good but overpriced. I ordered a large iced (thinking LARGE) and got what appeared to be a medium 16oz. They open early and have a nice selection of flavored syrups, and offer cappuccino, espresso and macchiato bevs. Heard they have a breakfast bar with hotfood but I have not tried it but should I crave scrambled eggs and bacon one day, I will know where I'm headed. Afternoon: Salad bar is on the smal side and a little overpriced but its good for lunch and especially convenient if you're working in commerce square. Nice pizza selection and sandwich selection. Service is fast and the guys are so nice! $11 for a chicken finger platter is a little steep. Night: Hit or miss when it comes to the happy hour here. I've been here when there are 5 total people in the bar and when it's packed. During SIP's its the latter. Indoor and outside seating is always a plus. Nice for the 'corporates' who need a cocktail after work quickly.

This review is for Sips! Love that it is outdoors but not as packed as Marathon/Chops (Table 31) since there is plenty of room around the water fountain to sit. Service was super quick. Drink assortment is the usual. DJ played some fun throwbacks like "Jumpin Jumpin"...Yonce original wut wut. I'd definitely suggest this place to friends! The crowd was your usual sips scene...girls copying outfits off of Pinterest and guys putting on fancier work wear to seem more corporate.

Pagano's is amazing. Simply amazing. I was working in Commerce Square for a few weeks, and we ended up eating at Pagano's every single day for lunch. First, the food is fantastic. The burgers have really unique buns, and the onion rings are delicious. Even better are the options that are possible if you ask. One of my coworkers asked for a salmon sandwich, and they put together a delicious meal that the whole team started ordering. I've also had the low-fat chicken breast, which was surprisingly succulent for being low-fat. What really makes Pagano's stand out is the service. I'm not sure if it's Pagano or one of the sons, but I experienced fantastic service every time I came. I would often come with a list of 4-5 meals for all of my coworkers, and I had to say no more - they handled it. One time, they didn't see the note I had written in my chicken scratch for onion rings, and they gave us free onion rings for making us wait. In addition, they have a great drink selection and lots of snacks, both healthy and less than healthy. I've seen some reviews complain about the prices - yes it's on the high side, but the service and quality of the food is worth it. Give Pagano's a shot.

Salad bar is ok, but the prices are hidden and nothing's labeled, which is dangerous for people with food allergies. A lot of the toppings are weighty so you end up overpaying. What's not ok is the coffee. WORST. COFFEE. EVER. Stay far away. Even getting Starbucks across the street is a better option, and comparably priced. Overall meh. I appreciate that the staff is friendly, though.

The food is pretty great for lunch if you live or work in the area. They usually have some awesome lunch specials in the bar and the salad bar and pizza options are very robust. This place is right across from my office building so people always want to come here for happy hour. So, let's focus on the bar side of the business... The bar manager is always present, but doesn't appear to be running a tight ship. The service is always sub par and the bartenders rarely know anything regarding the current specials that have been advertised. When we visited last week, I literally watched as the bartender served EVERYONE standing around me, as I held a $20 bill in my hand with a smile on my face (this included a few older women who walked up after I had been waiting for about two minutes). After she finally took my order, she poured my wine and then she left it sitting on the wine cooler while she took the time to close out some else's check. It's just always a struggle here. Do yourself a favor and head to one of the other bars in the area!

Owner (bald headed fellow) is hotheaded and does not hesitate to curse at customers, in front of customers. The man does not set an example for his staff to follow and I have witnessed him yell at a customer when the customer asked one of his staff if he knew when a buffet item would be restocked. It sounded like a totally innocent and common question that would be asked at a buffet if you ask me...or anyone else whose been to a restaurant before. He then proceeded to rip the man's plate from his hands and throw it in the trash while getting in his face, in his chef robe, at the busy cashier line for all of us to see. I will not be going back, nor will my coworkers who work in the building. Owner who does not understand the business he is running, overpriced low quality food. No thank you. Go to Du Jour, the restaurant/cafe right next it instead. The food is great and they know how to treat their customers with respect.

I can't say this place made the worse sandwich I've ever had in my life, and I can't say it made the best. What I can say is that it was a sandwich. Of that much, I am sure. I got a flank steak hoagie that had some sort of crunchy onion rings on it. The crunchy onions were the best part. The bread was meh (it looked good when it was sitting behind the counter, but was quite disappointing.) The flank steak was okay, and relatively gristle free. For the price, (about 9$ for the hoagie alone), I expected better.

Came here for Center City Sips and was not impressed. It is basically THE place to go for all underage kids. The crowd was beyond anything I had seen before for Center City Sips and it took an hour to get a drink at the bar. The bartender really skimped on my wine because she was in such a rush. For such a popular Sips location, you would think that they would have more than 3 bartenders. Wouldn't really recommend coming here for Sips, there are much better places to try.

I go to Paganos a few times a month for lunch since my husband works across the street. Sometimes, he even brings home food for us to heat up for dinner. Although it's intimidating at first, the layout is actually pretty good. There are separate stations for pizza and calzones, sandwiches and hot food, and a salad buffet which had so much more than your average salad bar. I've never had to wait too long to order or to pay. My favorites there are their awesome meatballs and lasagna. Their chicken cutlet sandwiches are great, and the sauce on their pulled pork is delicious. The pizza is great. I personally don't like the average Philadelphia pizza, being from the NYC area originally. I love a thin crispy crust, and Paganos does just that with their pies. Their sicilian is also really crunchy and really tasty. The desserts are also delicious, from their chocolate covered pretzels to their cakes. Our personal favorite is the mocha cabaret cake. The staff is nice and the owner, Matt Pagano, is there working the lines everyday as well. It's a great place to get a quick, but hearty lunch, and sit outside and eat, forgetting you have to go back to work for the rest of the day.

I eat here more than I'd like because it's in my building. I was a big fan of the breakfast wrap when the first opened, but every day it was different. When the finally nailed down their offering, it was $2 more than I had been paying and seemed like a waste. While I stopped doing breakfast there, I did occasionally go for lunch, especially the salad bar. That had to stop when I found a spider in the salad that I was eating. What was even more shocking is that when I called down to tell them, they weren't even surprised and offered to fix me a sandwich instead! So now the salad bar is off limits (I didn't go there for 6 months after that). At this point, I get lunch there when I have no other choice (since it is convenient). It does seem like you can't get out of there for less than $10 for a meal, which seems overpriced for items that are prepared and then nuked to reheat.

I work in the same building, so I eat here often by default. It is superior to my other close and quick options - Au Bon Pain and Coventry. The quality of Paganos is indisputably better than both. As such, I don't mind paying a little more. I have had a lot of things here - soups, salads, sandwiches, breakfast and pizza. Most things are good. I have two issues with this place though - 1. It is so hard to reach the soup under the glass covering. Every time I go I watch people struggle with that. There has to be a better way! 2. The salad bar is sorely lacking. I wish they would add better toppings in place of some of the pasta salads or have a build-you-own salad area. They would do SO, SO well with one of those. (think honeygrow or devon and blakely). If I could give this place a 3.5, I probably would, but I default to 4 because they have to be doing something right to get as much business from my co-workers and me as they do. Plus, they serve La Colombe coffee (major bonus!) and everyone who works there is very friendly.

Don't come here for sips I'm writing this review as I wait to order a drink it's been over 40 mins not even an acknowledgement, awesome....and the server who purposely didn't serve me drinks her name was kat she told my boyfriend she chose to not serve me drinks on purpose, I wonder why...hmm?

Zero stars for the worst experience of my life. Or at least I would put zero stars if I could. When seated for their happy hour at a table, I asked for service and the server told me I was not allowed to sit there bc it was a $100 minimum, insinuating it was too expensive for me. As I went to the bar, I was told to move away bc the bar section was reserved although there was no sign. As I tried to order in the non reserved section, the bartender tried to take my ID saying she thought it was fake. I am 29 years old, but she continued to yell at me to go get the police and that she was taking my ID. This establishment has never made me feel so degraded and belittled. I will never go here again.