Pagliacci Pizza

Best pizza 🍕 I had in seattle so far !

Atmosphere rating shouldn't really count for a pickup/delivery location but since its there and we needed to eat in the location before hitting the road to leave seattle, I'll rate it. For a small pickup/carryout/delivery location, they did their best to make it welcoming. There were cute holiday decorations and a small seating area, some cool movie posters and the art on the packaging is super fun and well done! But what we really want to talk about is the quality of the food and the service! The folks who helped us were friendly and made our pizzas fast, and the pizzas themselves were phenomenal. The crust is SO good. The toppings were excellent quality. An extremely enjoyable pizza experience 🍕 prepare to get what you pay for here.

Look I have pretty low standards when it comes to service at a pizza joint, and yet this place gets the title for having the worst people I've experienced in Seattle. This place is overrated, overpriced, and poorly managed. I won't be supporting it, and I suggest you don't either.

Absolutely fantastic pizza. The best crust I've ever had. Light but chewy and strong enough to hold the load of toppings they pile on top. It's worth the investment.

Damn, this pizza was pretty disappointing. A large 2 topping pizza came out to $40+ after tax and tip. I can't recommend this place. Service was real nice at least, it ain't their fault.

I'm visiting and needed a quick dinner delivered. I generally don't like pizza and am lactose intolerant so when I saw that they had vegan cheese I thought I'd give it a try. I got the Rocket and added tomatoes. That pizza is one of the best things I've ever eaten. The crust was perfectly crispy, the prosciutto was very high quality, it was just perfect! Delivery was in half the time estimated and they were very careful during the pandemic. Just WOW.

What can I say...you don't sell pizza with a name like pagliacci unless it's the best! Took me a bit of looking to find good pizza in seattle area...this is the one.everything about it is amazing.and who doesn't like to say "pagliacci" If you know your pizza,don't oaks thus one up folks

Ordered the Chicken primo pizza and I absolutely loved it. Although price was little expensive compared to Big Marios and dominos, pizza has a littles new york and italian touch to it

Raised in and lived in Chicago and from Manhattan- I try to be fair to other cities pizza's because if you know, you know what good pizza should be (regardless of thin or thick crust :)). When I have people come visit we at least do one meal here. When living in Seattle this is my go to pizza place-the toppings are fresh and the folks who work here can follow instructions (I order online then pick up). I have always had the pleasure of living near a Pagliacci's no matter what part of Seattle I have lived- so I have visted quite a few locations and the pizzas are always consistent no matter which location :). They also offer a great range of toppings so there is something for everyone. This was 4th time being moved back to WA after living in another state, my place was in disarray and still not unpacked (this was the WORST move back to WA) and I just wanted some comfort food. I was on my way back from running errands and drove up to this location- this is more of a pick up and go location. I parked and went in-and there was the friendliest man ever that welcomed me in. I told him a was a bit early but I had ordered a pizza online -maybe he saw how tired and defeated I looked or maybe he is just a genuinely good person- whatever the case he had the BEST energy and was so kind-he's like "you have great thiming! I am just finishing up on your order!" Like a second later I was on my way home to one of the most comforting meals after a long few days of a stressful move. The pizza like always was delicious, the smells were amazing- fresh-tasty-well seasoned-I ordered a thin crust style pizza with only veggies. And I had leftovers for the next day so I had another day of a tasty meal. To the person who got my order together that evening- thank you. I wish I had asked for your name so I could tell Pagliacci's how just awesome you are!

This place is a complete or near miss. Police is either "meh" or over cooked and mutilated. Third or fourth time in the past two years I've called and asked for a refund. The photo attached is supposed to be a margarita pizza. It's over cooked and the cheese is greasy as duck. I don't know if I'd recommend this place or not. For a pizza to be +$30 I expect better consistency and quality. If they're really busy...don't offer to go. Your pizza will be a hot mess.

Landing in Seattle from the pizza haven of New York, the quest for that quintessential slice led me to Pagliacci, just a block from my new gig. This spot is what you'd call the Seattle answer to the legendary Joe's -- not quite a clone, but with a spirit all its own. The sauce here doesn't sweet-talk you like Joe's might, but it's got character. The crust? It doesn't flirt with the flames as much, yet it's got this robust charm, perfectly engineering that foldable slice without a hint of collapse. The cheese doesn't overwhelm; it's there, generous and evenly spread, making each cut of the pie a seamless affair. The bread, though, that's where Pagliacci sings its own tune, arguably stamping its signature on the Seattle pizza scene. Their empire stretches across the city, maintaining an enviable consistency that's hard to come by. But what really sets them apart is the art of their phone service. It's a ballet of efficiency -- they pick up on the first ring, greet you by name, recall your last order, and smoothly process your payment without missing a beat. It's the kind of service that makes you feel like part of the Pagliacci family, ensuring they're always a contender for that Friday night pizza spot. Even my buddy, a pizzaiolo in his own right, tips his hat to Pagliacci. It's not just about the pie; it's the experience, the service, and that unique Seattle touch that makes Pagliacci a standout in a city known for its culinary diversity.

Delicious pizza! We like chicken on our pizza but I've never had such good quality, seasoned chicken on a pizza before! Friendly staff! We actually ate there and enjoyed all the Italian movie posters on the wall.

Yup, good pizza, fast delivery. Pizza was Hot! A little pricey even for delivery. Coolest pizza boxes I've ever seen!

Pizza was so good! Had it delivered to our VRBO and so happy! Delivered earlier than promised and excellent

We used to have a Pagliacci down on Mercer but am I ever glad I discovered this one! It's pretty much to-go only, but their on-line ordering system is pretty groovy. I suggest adding a couple of minutes to their estimate for when your pizza will be ready. But when you get the pizza (and the salads - awesome!!) you will be more than satisfied. We've had a few pizzas and calzones, and of course salads, but I'll be dipped if I can find my photos of them. I made sure I got a photo of the large pepp/mush/spinach/parsley we ordered most recently. Another huge plus: at this location you can just pop in off Aurora, pick up your order and be on your way. Plus you can pull OUT directly on to Valley street so you don't have to stress about a quick freeway merge. Anyway, I ramble on too much: this place is dependable and great.

Solid 3.5 stars. I love the customizable options, the gluten free and dairy free selection, and the (thicker) crust! For that alone, this place stands out. I tried 2 gluten free options: specialty fig and prosciutto (replacing mozzarella with vegan cheese) and veggie (no cheese). Toppings were fresh and plentiful. Flavor was a little bland and vegan cheese was gummy/sticky. Not my favorite selections. For the gluten and dairy-ful crowd, reviews were the same. Disappointment over no (American) bacon on the menu, but good reviews on the pineapple. A solid choice; I wouldn't go out of my way to but I'm open to trying it again.

Finally tried Pagliacci Pizza and really liked it! We ordered the 12th Fan Primo (Pepperoni, salami, chicken, Mama Lil's peppers, olives and mozzarella on our seasoned tomato sauce). Really great pizza with fresh ingredients. We got the 13 inch and was shared with 2 people and it was more than enough! The staff at the lower Queen Anne location is so friendly and nice. Will be back!

So disappointed. To get a medium pizza that cost $40 after delivery fee, tax and a decent tip was really hoping for an extraordinary pizza. Instead was met with a soggy greasy mess. Ordered the Tricolore Combo exactly how it is served, made no changes, and this is what is being served?? It was disgusting and so sad to have spent so much on a pizza that looked like this. I filled out the survey provided too. Just a bummer!

So I recently read a tid-bit from someone who talked about the difference between "dine-in" pizza and pizza you get to-go. That being said, this is a place we go for takeout. There are other places you go for ambience or a date. This is our to-go pizza company when we want to veg out on the couch at home. The time estimates have always been accurate. We've done both takeout and delivery, and have always had a pleasant experience. The have a customer management system so they know your past orders and so can quickly re-order past favorites. I would say this is most similar to New york style pizza with crispy crust. Always cooked the right amount, to golden brown. It's a little greasy but so is all pizza so I blot it with a napkin before I eat it, regardless of where we order from. We've had the Italiano, the Rocket and the Tomato Gorgonzola--all delicious, but the Rocket is definitely my favorite! Not sure why this place doesn't have more stars? but we certainly like it!

The best pizza crust ever thin, tasty and fresh the service was very fast and helpful

Pleasantly surprised at how good this delivery pizza tasted. The veggies are very fresh and you can see it based on the vibrant colors in the photos. The crust is thin and crispy which prevents it from being soggy. It is also very light (compared to neapolitan or Domino's), so expect to eat more of these pizzas than you would normally. Another plus - the leftover pizza reheated very well the next morning and made for an awesome brunch. The crust remained in tact and had the same crisp to it. 1 star is being deducted since the toppings are not as generous as the pictures they posted. Compare my Salumi's Spicy Pepperoni to the one that the establishment has posted here at Yelp and you can see how the pepperoni coverage is different Tip: If you are planning to order 2 pizzas for delivery, do it online and you get $10 off applied automatically at checkout for "delivery special". I did not have to enter any coupon code and was delighted to see the discount. Considering the price of these pizzas, it was definitely a welcome surprise

we had to tired and hungry children and were from out of town. came in at peak dinner time. ordered food with substitutions and multiple checks. as an ex server I would have been annoyed with us. but the staff here was excellent, accommodating and swift. pizza, salads, Mexican coke all A plus. to top it off we didnt get a receipt and called back that night. a copy of our receipt was emailed to us by the next morning. start to finish, couldn't be happier!

LOVE Pagliacci Pizza! Their fresh veggie is great! Even their plain cheese pizza is awesome! Great delivery service, fresh ingredients, very reasonable prices, friendly folks working here. Can't go wrong here!

This is our new favorite pizza place. The pizza is great and we tried Nonna's Pasta (with added sausage) and it was delicious! We also like that they do their own delivery.

The pizza selection is unique and delicious. Customer service was kind. I always ask what they recommend and the person I spoke with did a great job explaining what and why. The gluten free crust is INCREDIBLE... best I've ever had. I'm not going to fault it but when I walked in to pick up everyone was working super hard (a great thing) but looked so stressed and no music! I just hope it's a happy work environment. Thank you for the yummies!!!

Was visiting Seattle for a long weekend, stayed at an Airbnb in Queen Anne, we were craving a late night pizza so called this location and we were so impressed with the communication and speed of delivery service, not to mention our 17" PSR combo pizza was hot and perfect!!! :))

I have been a fan of the slice pizza but every time I have received a slice, it's been full of grease. I have had to use multiple napkins to soak up the grease. It was not always like that.

You can tell this place puts in a lot of effort and cares about the details. It's worth paying a little bit more for pizza like this. Delicious.

My first job in Seattle was at Pagliacci when I was 18 in 2000. I still eat this pizza. It's fantastic. Try the AGOG. All of the classics are great as well but check out their signature combo and primo pizzas. They also have great salads, both leafy and pasta. I noticed a gelato freezer on the way out the door at this location as well. Next time!!! FYI This location is not a restaurant.

The pizza is extremely overpriced. The crust is too chewy, I would not come here again. Chains like Dominos are better and cheaper. Would rate only one star if it wasn't for their service.

Seattle, you don't know how good you've got it. There are two levels of pizza in my book: delivery and eat in/take away. As far as I'm concerned, there are different standards for both. Standards for eat-in being far higher: think Little Star or Pizzeria Delfina from San Francisco, Via Tribunali in Seattle. We are talking about a truly special pizza, folks. My standards for pizza delivery have always been lower, because I want it quick and easy. And let's face it, maybe a movie and pajamas are involved. Seattlites, the great thing about Pagliacci is you can wear your pajamas AND eat good pizza. Do you know how rare that is? After living in San Francisco, Los Angeles, Washington D.C. and Seattle, I can attest to the fact that finding good pizza delivery even in great food cities is a difficult thing. So when I don't want to take off my slippers, I am usually not expecting to enjoy farm fresh ingredients and charcuterie from one of the best place on the West Coast (Salumi) Are you serious? You mean I also get great customer service? Really? I'm wearing my pajamas AND I get to buy pizza from a company that worries about recycling their pizza boxes? Wow, did I just score or what? We love the seasonal pizzas, the Pagliacci salad, and the Brooklyn Bridge. All thin crust, New York style. Come on Seattle, put on your pajamas. And admit it. You've got it good.

Bought three pizzas, two salads and some ice cream. All three pizzas were very good. Perfect combination of ingredients without being oily or salty. The salads were made nicely. They delivered on time and were helpful.

We tried to place the order online for team lunch at work but the website said delivery at 4pm. We called to place the order on phone(206-726-1717) and the guy on the other end was not easy to talk to. He was rude and not willing to explain if they can deliver for lunch or not. All he said was to place the order online and he ll see if they can deliver or not. I told him that I dont want to order if you cannot deliver for lunch but he was very ill-mannered and we had to hang up. Really! You make great Pizzas and if your customer service is so bad, how can you expect to grow business!

This is my go to spot for pizza. It's a little pricey, considering it's near Dominos, but the quality of ingredients and taste are well worth the price. The calzones and bread sticks are also good if you want something smaller or cheaper. The seasonal pizzas are always on point.

I had initially written a 2 star review for this place based on a pretty bad experience the first time I had Pagliacci Pizza. I'm happy to say that I can say that was probably an off day. I ended up having various pizzas from here over the last 2 months at some office and building get togethers and they were all really good. Last night I ordered a half fresh veggie and half south philly from here. The pizza was really fresh and flavorful. One of the few places where the crust was also nicely seasoned and tasted nice. They delivered warm and fresh in 20 minutes and it was nice to actually have a delicious pizza at home for a change. My only complaint is that it's a little on the Pricey side for delivery pizza. Now that I've new found confidence in them, I will surely be ordering Pizza from here again. I'm always very glad when a restaurant I disliked proves me wrong and ups their game. Good job Pagliacci.

The pizza was great. Hot and good flavor. The customer service was ok but I could look past it. I would come back for sure.

Fantastic! The pizza was delicious! And the staff, amazing!!! They were more than happy to deliver to us even in the pouring rain. Highly recommend!!!!!!

Typically do not go to this location, but picked up delivery tonight and I've been sick in the bathroom ever since dinner. When I was getting the pizzas I should have refused them as I saw them cutting it and the man had NO GLOVES on. Isn't that a violation of WA state health code? Not going back.

This is our favorite stop for takeout pizza. The parking at this location is tough, especially if the few spots in the parking lot are taken by delivery drivers, but if you have two people and one person can just sit in the car in the middle of the parking lot and you are good to go. You cannot go wrong with any of their pizzas and I highly recommend the classic Pags Salad too!

If you're looking for a nice pie for a party thats slightly more elevated than a national chain, this is my pick. The classics here are done really well (I.e. cheese and pepperoni). It's a little bit pricey but to be honest I think all of the decent pies in Seattle are overpriced from what I've seen (some more so than Pagliacci's for sure), that's why I'll give them a 4-star instead of 3. Maybe the 'za bubble will burst and prices will deflate but until then I'll settle with the inflated price for decent pizza in Seattle.

We walked all over Seattle looking for gluten free pizza. First we tried serious pie but they don't have any. Then we walked to Zeek's and they were closed at one on a Saturday due to labor shortages. So then we kept on huffing it to Pagliacci's. We got there and they have three barstools and a counter as a "seating" area. We ordered some pies and they were really nice and friendly and helpful. We took the pie to another location to eat so probably had to wait 15 more. The regular crust was very very chewy. Toppings were decent. The gluten-free crust had a good flavor, margherita sauce and cheese with the sea salt tasted delicious. However, crust was so crunchy and chewy my mouth felt like it ran a marathon after half the pie. Crust wasn't super thin like a lot of GF pizza, but I've definitely had much better back home in Utah (Salt lake city area). Anyways, it was a bit of a busy and definitely not cheap. Three pizzas and three sodas was $100.

In the 14 years I have lived here, I have NEVER had a wrong order here, never had a problem and always loved the customer service. That said, they do skimp on the toppings, but other than that there are no problems. We usually end up getting pepperoni, feta and roasted garlic. It's delicious, and for some odd reason, garlic is the ONLY thing they don't skimp on. I love Pagliacci and I do believe it is the best pizza in Seattle, for pizza of this kind. If you like deep dish, pass on this place.

Seattle, you have GOT to be joking?? Is this the best you can do for pizza? I've heard mixed reviews of Pagliacci. Some people have said it's one of the best pizza chains in Seattle. My fiance, on the other end, said it was a "salt lick with a side of grease". So I decided to try it. A salt lick with a side of grease would have had FAR more flavour, and been more enjoyable. We'll start with the toppings. Which were somewhat okay, but skimpy. Seriously skimpy. Like the person who put it together had an allergy to pepperoni, mushrooms, and garlic, and was going to keel over in a fit if they had to remain in contact with any of them. The mushrooms and garlic actually had some flavour, but the red-dyed cardboard that they called pepperoni was pretty much added as an afterthought. As in "oops, we forgot to put some on, we'll sprinkle some on it after it comes out of the oven and call it good" Or maybe they were just cheap. I'll vote for cheap. The crust was nicely thin, but that pretty much ended it's positive traits. Dry and tough, yet curiously tasteless, it was less a pizza crust and more an exercise for your jaws and teeth. The breadsticks said on the menu "fresh herbs and cheese finished with sea salt. Served with marinara sauce" Sounds good. What I got were some over baked chew toys, with no salt to be seen or tasted. They may have been stored in a room for a week or two after baking with something that may have had cheese in it at one point, but that's the closest they came to cheese. As for fresh herbs, I'll admit the herbs might have been fresh at one point. That point being when some primitive hunter-gatherer found the herbs wild before the start of agriculture and civilization. They certainly weren't fresh anytime this decade, and I have my doubts about the last few millenniums... The red chunky water with some ketchup added were the perfect complement to a breadstick that overall bore a very strong kinship to a stale Milk Bone in taste and texture. Over all, I got the impression that Pagliacci should consider branching out. Roof shingles might be a better use for the pizza crust. Or maybe floor tile. I'd say the breadsticks would be better used as a dog toy, but I like dogs.

My husband and I are new to Seattle and we're having to find new favorite restaurants and services... Didn't realize how much trial and error was involved. We've been testing out a lot of new places and it is so sad when you just know that you'll never come back here again... I am so excited about finding this place!! Their service is awesome, so friendly... Both when you call and the delivery driver! The pizza is awesome! Crust is very yummy and sauce has a great flavor as well! Very fresh tasting toppings... So excited that we've found a great pizza place!! Will definitely be a loyal customer at Pagliacci's!!

We just moved here from Chicago... and while Chicago is famous for deep dish (we gasp) prefer NY style! And finally after months of searching here in Seattle we have found it. Pagliacci Pizza (though a chain) is delicious and has the perfect chewy crust and NY style that we prefer... I know Mad Pizza is supposedly fantastic but that is what we have been eating and no longer... Everyone should try Pagliacci Pizza! They are reasonably priced and fast and the staff couldn't be more friendly!!! They also have amazing bread sticks and will bring you gelato... what more can one ask for! We are Pagliacci Fans all the way!!!

Seriously awful pizza. A pizza from the grocery store would have been better. Yes, the crust is thin but that doesn't make a great pizza in and of itself. The restaurant and bathroom did not seem clean.

This is a great go-to spot for Seattle/Bellevue pizza. Yes, it's a chain but it's delicious and not expensive. we've done pick up and delivery. Spicy pepperoni was particularly good this time.

I was hesitant to place my first pizza delivery order since reviews are not exactly positive across the pizza options in this town. But Pagliacci was awesome! Brooklyn Bridge and Chicken Primo were great - perfect crust, flavorful toppings, delivered hot. Awesome. Only weird thing was guy taking my order. Really slow. Hopefully next time will be simpler and faster. Note - they don't take Discover. Even though it's the card that pays you back.

Quick delivery, great customer service and the boxes are cool, but the cheese pizza was greasy and tasted horrible.

Pretty average pizza. Pepperoni was incredibly greasy. On the plus side, I will say that the crust is fairly thin.

Pizza here is really good. I personally thought it was a little overpriced. Location kind of sucks if you want to do pickup because of the highway.

I have to harp on their stellar customer service again. They really go ABOVE AND BEYOND. This isn't compared to other pizza joints, this is compare to other businesses. And again, the pizza is delicious. On the delivery issue mentioned above, I got it slightly wrong, I just can't pick up the small version of my favorite pizza at the location. But I can pick up a medium and large, if I want.

Called ahead to pick up a veggie pizza from this location. The calls go into a centralized call center and the individual who picked up was extremely patient with me as I googled to make sure the location he'd suggested was actually the one near my friend's house. The pizza was ready when they said it would be and smelled amazing coming out of the oven! It also tasted delicious - I don't know what seasoning they put in their dough but the crust is one of the best I've had in a while! The only reason I'm not giving them 5 stars is their prices are a bit steep - $24 for a medium pizza.

I just ordered a pizza tonight -- my 115th order according to the ticket -- spread around all over Seattle. Jeez, that's a lot of pizza, but I swear I only get pizza maybe once every couple of months from Pagliacci, but it adds up. Anyway, tonight I ordered a large 17" split Chicken Primo and Grand Salami. I must tell you that years ago, I was a delivery driver for Pagliacci. I'd worked for many restaurants, and I must admit that this was one of the cleanest, best restaurants I'd ever worked for. It says a lot for me to still order food there after having worked there. This location has had occasional problems (lost order once, cold pizza -- even though I live just three blocks away?), but out of 115 orders, that's not bad -- it really is pretty consistent. The ingredients are all top-notch. Another review here pans the pizza, and I respect the difference of opinion, but I really don't understand panning this place. Yes, this pizza is not about a fakey appearance of volume -- the taste is excellent, and I always feel satisfied, but in a healthy kind of way. They use REAL cheese (no fillers), REAL meats, and even have specials featuring salumi meats. Because the ingredients have so much flavor, you just don't need as many of each ingredient to give it full, good flavor. The dough can be chewy, true, but it is flavorful, just like the sauces and everything else, and glazed in healthy olive oil instead of some other kind of greasy grease. The chicken primo is beautiful to look at -- with marinated chicken, colorful mamma-lil's peppers rounded out by artichoke hearts and drops of ricotta with mozzarella. The Grand Salami has three kinds of sausage, and they are quality meats. Ultimately, these pizzas have a very nice balance of taste and looks. This is definitely not Dominos or Pizza Hut -- and in regard to real flavor, there is no contest -- Pagliacci beats those hands down. It's like the difference between a nice enough new Hyundai Elantra, and the a sexier, more quality BMW 3-series -- the Hyundai is a great car, and will get you around, but I suppose Pagliacci pizza is for people with more discriminating tastes. Like the Beamer, however, the pizza is on the pricey side -- ranging from $16.49 for their largest (17") cheese pizza to $23.99 for their many fancier offerings, plus tax. But for me, it's worth a little extra for a pizza I know I will enjoy. The Calzones are also a great deal at under $10 each, but I tend to favor their pizza over the Calzone -- something about the dough doesn't lend itself to Calzones -- at least for me, but they are still pretty good. And for Pagliacci, the Calzones are perhaps the best deal on the menu, and easily splittable for a lighter meal. The sides are excellent -- the Pagliaccio salad is just delicious and hearty, and the Gelato from Gelatiamo is a nice offering. Sometimes I order pizza just for the privilege of having this excellent gelato brought to my door. They don't advertise this benefit, but very 20th or so pizza you order from them, Pagliacci will give you one for free. Also, I could never figure out why this is, but my nephews go crazy over Pagliacci pepperoni or cheese pizzas. They are not alone -- many kids love these Pagliacci pizzas -- it's like a mystery to me, but I know it to be true. One more thought -- this company really IS a local company -- they use local products, and their approach is community-oriented, including newsletters and charity events. Of the many pizza places in town (many of which are very good and local, as well), Pagliacci may win Seattle's Best Pizza year after year because they were one of the first local pizza companies to take this approach, and continue to do so -- it just fits Seattle that way. PROS: Excellent pizzas, with REAL ingredients, that really do taste good on the whole. Sides are actually good compared to other delivery places. CONS: Very occasional lapses in deliveries. Calzones are a great deal for volume of ingredients, but I just don't think they are as good as the pizza. It would be nice if they opened earlier than 5 pm on weekdays (you CAN order starting around 4pm, though).

When I think of my most memorable customer service experiences I can say Pagliacci is one of the top! They are always prompt, friendly, helpful and not to mention their pizza is delish! For example, one time I was out of town but my husband was ordering a pizza and needless to say I wasn't answering my phone to let them in (I was in another state). They took it upon themselves to call the alternate number and eventually they got the pizza delivered! The best part is they were extremely understanding about the whole deal. It's times like that that keep me coming back! Of course, there is the matter of their awesome pizza! I love their sauce, not sure what they use to make it taste so great? The biggest piece of advice I have is to inquire what the frequent pie-er deal is, sometimes it's free extras or deals like buy one, get one soda!

We were visiting Seattle from L.A., and after a day of schlepping around and sight-seeing in the pouring rain, we were wet, cold, and hungry. We decided to order pizza and received a recommendation for Pagliacci from the front desk. I must say, we were NOT disappointed. I don't think I've ever experienced such friendly and helpful staff, both on the phone and from the delivery person from a pizza establishment. Our food arrived on time (45 mins, in a big hotel, on a Friday night!), hot, and was very delicious. We tried the spicy pepperoni and a special pizza they had with provolone and mozzarella cheeses, caramelized onions, and tomatoes - simply delicious. The house salad was also a hit. We HIGHLY recommend this restaurant!

I used to live a few blocks from the QA Pagliacci and got pretty spoiled being able to walk up and get a slice and salad whenever I wanted. I had never bought anything for delivery since they were so close, but I recently moved to the other side of Queen Anne, so not within walking distance anymore, so decided to have it delivered and I have to say, I am totally impressed with the level of customer service these guys have when it comes to delivery. I have now ordered it 3 times in about 4 weeks. I know it's just a computer system they use, but it is SO nice when you call and they say "do you want the same order you had last time?" and repeat it for you to be sure. I always ask for extra dressing for the salad and they always ask, " do you want your usual extra dressing" and "do you want to use the card ending in XXXX" I love they keep everything on file and they are so courteous. I always end up altering everything by adding or subtracting something and they have always been super accommodating and not annoyed with me using the menu as a starting point :) They show up when they say they will and the driver reads off the order to you to be sure they got everything and then opens the box to be sure you are happy with it. their pizza is 4 stars, their salads are 5 stars and I definitely give this place 5 stars for their delivery and customer service. Only slight complaint is sometimes the toppings are sparse when you order a pizza with only one or two toppings (btw..The customer service food quality at the restaurant is great as well)