Lynnette W.
Yelp
This was our first and probably last visit! First, we ordered a drink--a Pina Colada--that was not good and cost $13. It was missing a lot, as it didn't taste like a Pina Colada. We were asked if we wanted more rum, and we said yes, then we were told that it would be another $6.50 - EACH! Really? You make a bad drink, and we were told that we'd have to pay extra for Paisan's bartender to correct our drinks.
Second, we ordered food. I ordered a chicken dish, which I decided was "very good." My husband ordered a full slab, which - he told the server - had very little barbecue sauce, and the server asked if he wanted more. He said yes, and a small container was brought to him, and we were charged for the container of two tablespoons of barbecue sauce. Really?! Also, the french fries weren't tasty, and the ketchup container was unsanitary. My husband asked for another ketchup, and when it was brought to the table, it appeared to be the same container that had been run underwater to be rinsed clean! When opening the ketchup container, there was clean water inside the cap! Unbelievable!
Third, the desserts were okay, but the vanilla ice- cream was not very tasty or sweet. This surprised me as what can you do with vanilla ice cream to alter the taste?
Finally, we will never return, as my husband believes Paisans seem more interested in nickel and diming their customers than giving them good food and good service. To charge for additional alcohol to put in a poorly made drink is an affront to the drink itself. Charging for additional barbecue sauce to make the poorly seasoned ribs edible is pathetic, the rinsing off of the unsanitary-looking ketchup bottle was grossly inexcusable, and the terrible vanilla ice cream was unconscionable!
Never before - says my husband- has he eaten at a restaurant where the entire meal, from the cocktail drinks to the desserts, was unenjoyable. So, we blame the owners of Paisans, the cooks, and the servers for a most unfortunate and tastelessly unenjoyable afternoon. It seems conspirical, as that's how we feel about a total poorly made meal being served from the walk-in to the walkout. And it's chilling. They need to do better! The extra charges are unacceptable! We suggest that you stay away, and if you do go with family and friends, be sure to ask about the continuous upcharges to try and have a decent meal.
So, it wasn't good, folks. Our bill was over $100. And, our disappointment was at 100%.