Palace Market

I Would Leave 0 Stars if i could (Michael) I’ve been a loyal customer at Palace Market for my entire life. I’ve always enjoyed the food, especially the soft serve ice cream, which has been one of my favorites for years. Unfortunately, my most recent visit completely ruined that long-standing positive experience. Michael, who was working that day, served me an extremely small and clearly unproportionate serving of soft serve ice cream. It looked nothing like what is advertised and was absolutely not worth the amount of money I paid. When I politely asked if he could add a little more—because it was not what I had ordered—he responded in a very rude tone. After I continued to ask kindly, he completely stopped speaking to me and instead gave me a mean, dismissive look throughout the interaction. To make matters worse, earlier that same day I had purchased tamales that were stone cold. When I politely mentioned this to another worker, they went to ask Michael, who appeared intimidating toward his coworkers and made the workplace feel uncomfortable and tense. The way he carried himself toward both customers and staff was unprofessional and unsettling. After coming to Palace Market for many years, this experience has left a very bad impression. Because of how this situation was handled, neither I nor my friends plan on returning. It’s incredibly disappointing to have such a long-standing tradition ruined by one employee’s behavior.

Good buffalo ice cream Tastes just like normal soft serve. Fluffy creamy not too sweet Good vegetarian burrito

I know everyone raves about the buffalo milk ice cream and I get it. It's creamy, thick and not too sweet. I always get the vanilla with sprinkles because sprinkles make me happy. I've had a few seasonal lattes too and they weren't extraordinary but still worth ordering if you need a caffeine hit. The store was clean, well organized and the staff was friendly. They also have a touch screen you can order from which is great for introverts. I always make it a point to stop by when I'm passing thru.

The grocery store itself is nice - well stocked with plenty of great items. Our disappointing experience was with the deli. We ordered two sandwiches to take on a picnic to the beach. Once we started eating, we realized the bread used for the sandwiches was clearly days old. It was dry, flavorless, and totally fell apart as we were trying to eat it. Had we not at that point been an hour away from any food, I would not have kept eating it. I’m not sure why they were using days old bread. Sadly it was honestly the worst sandwich I’ve ever had. Also…..one of the sandwiches had a turkey salad type mixture in it and they just used deli turkey slices in it….not at all worth the price. Buy yourself some bread, cheese, meat etc and make your own yummy sandwiches for your picnic, they will be much better! The soft serve is delicious. I just expected a really good sandwich from the deli at a higher end grocery store like this.

Their gelato soft server is one of the best I’ve had. It’s fresh, delicious, and I’ll keep coming back whenever we drive by! Definitely would recommend it to anyone who’s in town, y’all gotta go down and try one for yourself.

When we visit Point Reyes we stop here to get snacks, sandwiches and buffalo milk ice cream. We live this place. The ice cream is DELICIOUS. Very creamy and rich. When we visited in May the deli was closed. A bit disappointed but hope it comes back bigger. Market is also really nice with many choices. They also gave a good selection of wine.

I love the flowers that greet you at the door. The staff is so friendly and helpful, you can tell they love working there Such an array of locally sourced cheeses and wines

An amazing gourmet market, that has everything you need and even lots of gift items for every Holiday. Great wines, cheeses, organic produce and locally made items. AND lots of pre-made picnic items and hot food to go

Really creamy We stopped by here after a nice afternoon hike at point reyes to try their buffalo milk soft serve. it was pleasantly creamy. The flavor is otherwise similar to classic vanilla and chocolate soft serve. Sprinkles are free :P Def worth a try!

I heard about this place when I was looking for places to go when visiting Point Reyes. Palace Market is known for their buffalo milk ice cream, which I never had before. They do also have other items they serve at the deli and it is also a grocery store. Anyways, they do have a line here for the ice cream. It's popular. They only have vanilla, chocolate or swirl and free sprinkles. Got the swirl ice cream. Probably the most creamy and smooth ice cream i have ever had. I do wish they had other flavors, but the chocolate and vanilla combo was good and the sprinkles added some nice texture. Overall definitely recommend trying it!

A stop when in the area specifically for buffalo milk soft serve. They moved the machines in the back with the deli and you pay in the back too now to vs at the cash wrap. Always delicious - so creamy! Love seeing local items and unique items as well. Yes, it's a bit pricey but what isn't one these days? Might as well treat yourself with some .

Sooo good! Tried to go to the station staruant but they were so lame and didn't seat us; this place is full of super nice people working fast and efficiently. The polenta was so goooood and so was the chowder and corn muffin. Bison soft serve was chill lol tasted like reg ice cream, at least the sprinkles was free!

Have you ever seen someone stopping the car just for soft serve cone? I have a lot of childhood memories with soft serve swirl cones. When driving back to SFO after visiting Point Reyes station, I've noticed a lot of people walking out with soft serve cones. I immediately parked the car and checked out this place. I haven't spent a lot of time to see what's really going inside palace market because I was very much on the mission to gulping down this cone. Lol. Aisles looked like a grocery store, but if you go to extreme end of store you can order coffee/ice cream/sandwich etc., I ended up getting a chocolate cone and a chocolate-vanilla cone. It was thick, creamy and delicious.

This place is quite literally a palace! It's a spendy gourmet food market sure, but the selection here is impeccable. We even found cheeses were less expensive here than at the cheese makers and farms we visited (we did our price comparison same day.) A very nice selection of produce, local flowers, cheese and meats, an international selection of canned fish and dry pasta, a good wine and respectable liquor section, bath and body items, and even local water buffalo soft serve is on offer here. An all around a nice option should you need to shop for fancy groceries on the coast!

Would be 0 stars if i could (Michael) I've been a loyal customer at Palace Market for my entire life. I've always enjoyed the food, especially the soft serve ice cream, which has been one of my favorites for years. Unfortunately, my most recent visit completely ruined that long-standing positive experience. Michael, who was working that day, served me an extremely small and clearly unproportionate serving of soft serve ice cream. It looked nothing like what is advertised and was absolutely not worth the amount of money I paid. When I politely asked if he could add a little more because it was not what I had ordered he responded in a very rude tone. After I continued to ask kindly, he completely stopped speaking to me and instead gave me a mean, dismissive look throughout the interaction. To make matters worse, earlier that same day I had purchased tamales that were stone cold. When I politely mentioned this to another worker, they went to ask Michael, who appeared intimidating toward his coworkers and made the workplace feel uncomfortable and tense. The way he carried himself toward both customers and staff was unprofessional and unsettling. After coming to Palace Market for many years, this experience has left a very bad impression. Because of how this situation was handled, neither I nor my friends plan on returning. It's incredibly disappointing to have such a long-standing tradition ruined by one employee's behavior.

Everything at Point Reyes Station was closed since it was past 5pm and we were really craving a sweet treat before we headed back home. We saw people leaving the store with ice cream and decided to go check it out. What a perfect idea! They have soft serve ice cream in a cup or cone, and chocolate or vanilla or swirl flavors! You can also add free sprinkles on top! It looks small but it's a very generous amount and was so delicious and creamy, so perfect. The staff were also really friendly and sweet and brought them out quickly even though it was quite crowded! The market itself is huge and has lots of things to browse besides just groceries. Staff there are also super friendly! Very nice little store!

Had a beach day at North Beach and we were craving some post beach sweetness and this market popped up! It was a super cute market, looks like they had everything you'll need but we went straight to get their soft serve ice cream! It was so goood and creamy! I actually got the affogato and oh my lord. . . best affogato ever! The espresso wasn't bitter and the soft serve just goes so well with it! They came out lesst than five minutes after ordering! 10/10! Someone will have to tell me if they've tried the clam chowder there!

Palace Market I had the water buffalo gelato swirl in a cup (5), and it was absolutely amazing. The texture was velvety smooth, and the flavor was rich without being too heavy. It was my first time trying gelato made from water buffalo milk, and it completely blew me away! Definitely one of the better gelatos I've had! Wonder what else is out there

The Palace Market does have an upscale feel for being in such a tiny town. Be prepared to open you wallet wide to purchase goods here. I paid $16 for a turkey sandwich, which had oddly diced turkey rather than sliced. It was big enough to share, but $16 for a sandwich, really? I guess when you're in an isolated area anything goes.

This was my first time ever seeing this particular marketplace, and it was rather cute and local with all its little pop-ups of local vendors!! I'm always a fan of buying from mom and pop shops, so the fact that this particular marketplace had a number of local vendors made me feel quite locally comfortable! I have a number of food, allergies, and I rather eat gluten-free, then feel overly indulged with wheat and this particular grocery store had a number of gluten-free and allergy, friendly items and local vendors that supported all of our food allergies. I also love the fact they had a deli and espresso bar , their own checkout system!! The store was honestly so cute my in-laws and I walked up and down each aisle just to see what they had!!!M I will definitely go back!!

I enjoy exploring the local market when visiting a small town. Pricey for what I'm used to, but it was fun to go up & down the aisle. Clean & easy to navigate. In their deli area they sell water buffalo soft serve ice cream in vanilla and chocolate.

This is a great market. It's well curated, with so many beautiful items. I wanted to buy all the things and all the food. Head towards the back of the market and try the soft serve. It's a buffalo milk gelato and it's just delicious.

The Palace Market is one my very favorite "go to's" EVERY time I have the pleasure of visiting Point Reyes. The first person I usually see is the "cheese lady" who is incredibly knowledgeable about the MANY types and brands of cheese the market offers. She is super friendly and engaging with EVERYONE. Cheese prices are reasonable with an amazing display of variety and sizes to choose from. The second place I make a beeline for is the gelato. OMG it is sublime. I understand why it is famous. Bless those water buffalo. The baked goods (pb cookies) are so good they never make it home. And their kale salad is one of the only forms of kale I will eat. I would also note that they always have lovely flowers and gifts too.

Back again for the buffalo soft serve and it was great. They did move the machine to the back of the store in the deli section and you order via a tablet now. But the folks were very friendly and we got our ice cream quickly.

Me and my boyfriend were wandering around the area when I spotted a local walking by with the most picture-perfect ice cream cone. I must've been staring because he smiled and told me it was the best soft serve ice cream he'd ever had. Skeptical but curious, I had to see for myself. I went for a swirled waffle cone with rainbow sprinkles! The vanilla was light, the chocolate rich and nostalgic, and together they melted into the perfect bite of creamy sweetness. The waffle cone added that golden crunch, the sprinkles a fun little pop of texture. Honestly, if you're ever nearby, this soft serve is a non-negotiable treat!

A cool place to get some groceries and sandwiches. Day trip in the area for some r&r and saw this place. I needed drinks to bring with and a sandwich. Not cheap but they have a variety of specialty products. The sandwich I got was premade but it wasn't bad at all. Service at the register was great. This place is a good spot in the area.

The store is nice and the deli is clean. Their sandwiches are just okay. I'd give it a 3 star.

Went to this place after hiking visiting Point Reyes Lighthouse. Was looking for a quick bite when I saw this roasted chicken. Why is it so expensive???? I saw roasted chicken from Costco for $4.99, the most expensive I've seen was about $8.99 from another store in the Bay Area. I could not believe when I saw this price. Is this really an organic free range chicken where it is roaming around in a big farmland?? I did not end up buying this, for those who did, I hope it really tasted good and it was worth the price.

This is a quaint little market with plenty of cheese, wine, and essentials in the heart of Point Reyes Station. The star here is water buffalo gelato soft serve! The soft serve is AMAZINGLY SMOOTH AND RICH! It's like biting into a creamy cloud. I recommend getting the swirl which is vanilla and chocolate on the cone!

I stumbled across Palace Market after searching for a dessert, post Yelp event in Point Reyes. In addition to being a small local market and deli, they serve buffalo soft serve that everyone raves about. I enter and find a nice selection of merchandise, some specialty items as well. So far so good. I see the deli at the back and think to myself: jackpot! I go to take a photo so I can add it to my review, and I'm met with a pair of scathing eyes giving me the death stare, hands on hips and everyYikes! The young lady in the back didn't seem so friendly. I didn't want to judge her right away, so I approached her to ask about the flavors, to which she responded with a condescending remark. Nothing was going to stop me from scoring my chocolate soft serve, so I proceed to order. When it was time to pay, I asked her if I could tap. She replied yes, here's the terminal (it was located way across a counter that I had to lay my body over to reach). I'm pretty sure that terminal had a cord that could be moved closer to the customer, but miss friendly wasn't going to do that. Takeaway was that I was not welcomed there. I won't surmise as to the reasoning, but I'm sure we could take a few guesses if we had to. Anyhow, the market itself seemed pretty cool. The soft serve was delicious. Will I return? Probably not. I like to feel welcomed when I spend my money somewhere.

The ice cream was super creamy and delicious. For $3, this was a good amount of ice they gave. The store is filled with different things to look at and was fun to explore.

Great affordable sandwiches. I like their made to order sandwiches. Easy to use kiosk. Definitely recommended.

I go here on a very, very regular basis and they've recently put a self-serve kiosk with a screen at the back... the coffee is delicious and reasonably priced and that is something I appreciate so very much I really really really do. I want them to make the screen say coffee because it only says espresso and then you have to find the drip regular coffee (which simply offends my sense of organization, ). I also object the fact that you cannot pay in cash (if you're an adult) for an ice cream. Honestly honestly its political cash really has to be preserved. I practically live at this place so I must adore it!

The buffalo milk soft serve gelato is easily the best soft serve I've ever had. Definitely worth a stop.

Got 2 breakfast burritos only choice was vegetarian and chorizo got 1 of each. Chorizo was disappointing greasy and the veggie one had way too much black beans. The eggs had no flavor was like eating powder eggs.

Only had chocolate buffalo ice cream today but better prices than other areas. They seem to have higher quality options.

I'm really happy we found this grocery store that has a deli in the back. The vegetarian sandwich was delicious and a good portion. The soft serve was amazing and the sprinkles are free! Also, the grocery store has a lot of organic and healthy options. They were friendly, but there's not much seating so you have to find a place to sit down and eat your food

I've found the hidden gem of Point Reyes Station: BUFFALO MILK SOFT SERVE. A single lick blew my mind - Surprisingly thick, creamy, and rich. It beats any other cow-based soft serve I've ever had! Flavors included vanilla, chocolate, and strawberries & cream. I wish buffalo milk soft serve was more common everywhere!! It's a unique sweet treat that will shock you and 100% leave you satisfied, yet wanting more! How to find the buffalo milk soft serve: Visit Palace Market. Request and pay at the front registers. Take the receipt to the back where the meats are located. Give the receipt to the worker and nab the goody! Palace Market is a bright and busy grocery store with super friendly staff. The only turnoff was the lack of hygiene. Our sick cashier kept wiping her runny nose and handled transactions without gloves or mask. The worker in the back at the deli and soft serve machine handled food with her bare hands. Note that the ice cream cones don't have a paper wrap, so maybe consider the cup over the cone.

Came for one thing and one thing only. Buffalo milk soft serve. Honestly couldn't tell the difference between milk choices but it's a really creamy and rich soft serve! Should try if you're in the area. Probably better than most ice cream shops nearby.

Amazing! Best soft serve in the world. The preprepared ruben was amazing. High quality ingredients all around. Lovely service. Very nice interior. Cute town.

I just love this store !!! I always seek it out out the way up the cost from Southern California . Love the wide variety of cheeses and salami! Great service and friendly & knowledgeable people . We will return .

I have visited the Palace Market several times in the past week and was impressed by the general high quality, as would be expected in West Marin. However the sky-high prices kept my purchases to a minimum. A bottle of wine STARTS at $22, and the dry goods are at least double the price found in Novato or Petaluma. And the checker with the three-tone hair and TEN facial piercings certainly deflated my appetite. Personal appearance aside, she was rude to me and several other customers. Management needs to wake up and direct this woman to stocking shelves, not shocking customers.

If you are picnicking or hiking in the Pt Reyes and Tomales Bay Area, Palace Market is the place to stop and pick up goodies for your venture.. since cowgirl creamery closed its retail store, the Palace market is your one stop shop. Upon entering you will realize the local grocery is super friendly and that Whole Foods and Trader Joe's would die to to feel this organic and homespun. You will pass by the organic greens, and the healthy matchas, dog treats and fuel drinks all the way to the back to the deli for some pre-made sandwiches. The Highway 1 Hammy is my favorite with Brie and Apples and Ham. Also picked up some homemade bread and Toma cheese for some sandwiches during the week. Of course the thing you can't miss is their Buffalo Milk Gelato. get a swirl in a cup from the back deli counter. It doesn't melt as fast as normal soft serve so you can easily enjoy it and savor the pace of this wonderful community.

5/5 Buffalo Milk Ice Cream So creamy and unlike any other milk based ice cream I've ever had. Reminds me of ice cream from Japan! If I'm ever back in the area I will stop again 5/5 Service Ladies in the deli counter were so friendly and accommodating. We needed to heat up some milk we just bought from the store and they were kind enough to do so.

We stopped in this cute supermarket for their buffalo milk soft serve, and it was the perfect treat to cap off our lunch over at Side Street Kitchen. The buffalo milk soft serve is served at the back of the supermarket at the deli, but you order it at the front of the supermarket at one of the checkout counters. You can choose between a small or large and a cup or cone, and we went for a large cup for less mess. Once we got our receipt from the checkout counter, we went to the deli and waited patiently for someone to get us our soft serve. The only flavors they have are vanilla and chocolate, so we decided to go for the swirl (vanilla + chocolate). The soft serve itself was delicious and very creamy, and I definitely liked the vanilla a bit more than the chocolate. You get a lot of bang for your buck here in terms of the quantity of soft serve, and we realized that we should have just ordered a small to share. Nonetheless, a delectable dessert and great to try if you're in the area!

This review is for their buffalo soft serve! I love soft serve and I was very intrigued by buffalo milk. It was perfect after a wonderful day at point reyes national seashore. The soft serve is so creamy! They have vanilla, chocolate and swirl flavors. You pay at the front cashier first and bring your receipt to the back butchery.

Walked by and saw the sign for Buffalo Milk Gelato. You have to order it at the front and then go to the deli to pick it up which wasn't clear until you get to the deli. I got a small cup of vanilla Buffalo Milk Gelato ($4.50). It was very rich and creamy. It had the consistency of soft serve so surprised it's gelato. I also was expecting the buffalo milk to come through more but it was extremely subtle. At $4.50, I'd come back for it again.

Super fun market with all kinds of interesting items! Go to the back of the store for the buffalo soft serve which is so delicious!

Cute little market in Point Reyes. Their soft serve ice cream was great, very simple flavors but the buffalo milk made amazing ice cream. It was very creamy, not too sweet. Vanilla is my favorite, I ended up getting 2nd cup of ice cream Good price $4.5/small cup Service was fast and friendly. Absolutely a must try when you're around the area

Grocery store with an amazing deli and buffalo milk soft serve machine! This store can get pretty crowded so be prepared to navigate through crowds of people. You can get prepared sandwiches at the deli or create your own on a piece of paper. For $10, the sandwich was filling and delicious. They also made it within 5-10min. In the same area is the buffalo milk soft serve. It is the creamiest soft serve I've ever had! You need to order your soft serve at the check out line and come back to the deli and show your receipt. They have cake cones, waffle cones or cups. Overall this store has unique items - similar to a Whole Foods, but the locals say it's better. Would love to come back for more soft serve!

Tried Buffalo soft serve ice cream with Olive oil and sea salt !! Was the best ice cream I ever tasted .. Also tried affogato which was mind blowing

My review is completely based on the Buffalo soft serve. Yes, this market has a lot of lovely cheeses and jams and other local items but the Buffalo soft serve is to die for. Please do yourself a favor and get some ASAP. Only once have I driven this far just for the soft serve and the machine was down, now I call ahead just in case. Every other time it has been a dream come true. You must pay for the soft serve in advance and present the receipt at the deli to get your soft serve. It's super easy to pay at the self checkout if the other lines are long, instructions and the "produce code" for the soft serve are posted next to the self check out register. Yesterday they had Salted Carmel and Vanilla, I recommend getting the swirl so you can have both!!

I lived in West marin for three years and this was the market I went to. I love the fact that they had a lot of quality ingredients with a lot of local foods featured. Weekends can be busy and point race station with tourist stopping by on their way to Tomales bay. I no longer live in West Marin but I still try to visit this market whenever I am in the area and if you didn't know, be sure to get a scoop of buffalo milk ice cream

*Covid-19 review* Speciality grocery store at Point Reyes Station with a deli in the back and aisles filled with ... surprise: specialty items that are expectedly higher priced. It was nice to see such a good variety of items and I did purchase a fancy jar of jam. Due to Covid-19 restrictions, only one member of the family was permitted to be inside. While they didn't have anyone at the door enforcing the policy, I found it be a bit much as there were well over 15 people crowded at the deli - which was counter-productive to the policy against families entering. It wasn't my cup of tea but more power to those who like the policy.

On the way to Point Reyes Lighthouse and stopped by this little market to pick up some sandwiches, drinks and snacks. They have a little bit of everything from pre-made foods, sandwich counter, dairy, dried goods, bakery, etc. It's clean and easy to navigate. I purchased 2 sandwiches, orange creme sodas, chip and Cici lemon cookies! Great for our adventure on the coast. The only thing this market doesn't have is a restroom for it's customers. I ended up going across the street to the public restroom in the park. So a restroom would be nice. :) Parking can get crowded esp around 11am when I arrived.

Buffalo milk soft serve. Oh my gosh yes. Seriously, what else do you even need to know about?!? Well, since I'm here, I'll tell you the whole scoop: Awesome. Yes, they are pricey, but hey, it's point reyes. Essentially everything has to be shipped in, so you're going to end up feeling that in the prices. That said, they have a ton of specialty grocery items, and a gourmet home chef could get lost in here. We did have some conflict with their covid precautions- now I'm definitely in support of limiting number and ensuring wearing masks and using sanitizer, but they wouldn't let anyone with more than one person in their party enter. Only one spokesperson from any family, couple, or group. Well what are you going to do, just not have buffalo milk soft serve?!? I think not. We decided to comply. The soft serve was a decadent dream of a bowl of awesomeness, and was worth every calorie and every penny. I thought for sure the chocolate was king but hubby valiantly defended his luscious cloud of vanilla as the reigning champion, so I guess we both win! I will definitely be back when I'm in the area even for the extra precautions and higher than otherwise prices.

Really clean and has everything you could possibly wish for on a day or night! I love this place! Very robust selection of fruits and vegetables! The staff is nice and some of them are country loud, which I love!!!