Ben T.
Yelp
Let me just share our experience....
I just got home from the Palace where I was pumped to see Spoon! I say was because my wife and sister got kicked out. This is our side of the story. My wife and sister gave my brother in-law and I their drinks and went to the bathroom; then went out front before the show to promote cancer within one of them. They had each had three drinks over a 2 hour period before the show. They were having a good time, it's a rock show, right? By no means were they out of control, just laughing and having a good time. When reentering the Palace Theatre, they were asked about their alcohol consumption. They told them they had some drinks before the show; a staff then told them they were cut off and could not get anymore alcohol. They tore off their wrist bands and put big obnoxious X's on both of their hands. They walked back to us, we handed them back their drinks and they said, "we were cut off," laughing of course. Where where we again? Oh yeah, a rock show! At that moment, a staff approached us and asked my wife and sister to see their Id's. They gave them to the staff; after this, it gets ridiculous. They are kicking them out of the show, which hasn't even started yet! This is the conversation I had with 1 of 5 staff that were involved, as I recall it. Me: I don't understand, why they are getting kicked out?" Staff: They were told they could not have anymore alcohol, they went in and got alcohol. Me: We where holding on to their drinks for them. Staff: no response. Me: They did not buy any more alcohol, we were holding on to it. Staff: no response. Me: Did you tell them that if they had more alcohol they would be kicked out? Staff: We told them they couldn't have any more alcohol. (Two nearly 40 year old sister-in-laws going to see Spoon after months of anticipation). Me: To me, that means they could not buy anymore, did you tell them that they would be kicked out for drinking? Staff: No. Me: I would add that the next time this happens. Staff: So it is ok to break some of the rules? Me: What are you talking about? Bla, bla, bla... I deduce that: they were having fun, staff was not; they tell them they are cut off and follow them in to make sure they follow their command; see them with drinks, and feel disrespected or what, I don't know. Maybe just wanting to ruin someones night? Well, mission accomplished! Oh yeah, this was a 40th birthday present from a sister to her brother...me! I am still in shock. WTF happened tonight? Palace Theater, can you tell me? I took a picture of the staff involved but do not see it as necessary to post. It is the entire establishment I blame for this sick feeling that I feel. I will never go to the Palace Theatre again; will share this experience with all that will that will listen; never understand why their staff acted in this way; and always be disappointed I did not get to see Spoon for my 40th birthday! Pardon my language: "Palace Theatre, you suck!". Edit: I lied about not posting the staff picture; you guys know you were wrong.