Palais De Jade

The staff at Palais de Jade are genuinely warm and welcoming - their friendly service really enhances the dining experience. The food leans toward traditional Chinese-American comfort fare rather than modern interpretations or highly authentic regional dishes. While it's not groundbreaking cuisine, it's well-prepared and satisfying. The flavors are familiar, making it a solid choice for those seeking reliable Chinese food in a pleasant atmosphere. The combination of attentive service and dependable cooking makes it a good neighborhood spot, even if it doesn't push culinary boundaries.

We took a large party of 8 to dinner here and it was BEYOND AMAZING!!! Wendy and her mother were the most attentive team ever. Our drinks were never even half empty and the food was outstanding. We had sesame chicken & beef, sweet & sour chicken, broccoli and beef, chicken chow mein and pork and chicken fried rice. For appetizers we had the teriyaki skewers, the pot stickers (which are to die for they are so good), and the bbq ribs. Every bite we took was outstanding. The ambiance of the place was the peaceful and relaxing. We were celebrating life with our family and every moment was great. We planned out when we would be returning before we even left. I highly recommend this to anyone who wants great Chinese food and wonderful, attentive service.

Palais de Jade offers an excellent dining experience in every way. The food and signature drinks are delicious. I loved the lychee martini and the handmade potstickers. Mary the owner is an absolute delight. Very sweet and welcoming. Our server Wendy was extremely professional and attentive. This is definitely a high quality, fine dining experience that everyone should enjoy!

Me and my cousin had a graduation party here. The food was definitely not the greatest. I would say something as simple as panda express is better. I prefer to eat at this restaurant because of the fun atmosphere and the eating style. Some suggestions : 1) the soup, they use too many thickeners, and it is almost a sauce texture, which ruined my experience with the soup. 2) the portions are large. We ordered way too much and had to take some home. 3) ask for a back room they’re way cooler PS: the cake attached in the picture was just the cake for the graduation not from the actual restaurant. We just ate it there and they were very accommodating when putting it in their refrigerator.

The service was great and the food was delicious. I really loved their salad with the peanut dressing; it comes with their lunch, but you can order separate for dinner. It was very simple, but the dressing was delicious. Their chow mein is amazing. I also like to get the sesame chicken but I am sure everything on their menu is great. They have a more affordable lunch menu. But I felt that the service and atmosphere were nicer at dinner.

Excellent lunch experience! Lunch was absolutely delicious. Lydia was our server and she was amazing — friendly, attentive, and checked on us several times to make sure we had everything we needed. The lunch special was outstanding — generous portions and great value. We'll definitely be back!

The food here is amazing if your waitress or waiter bothers to take your order. We just went there tonight and we made a reservation for 6:00 p.m. we ordered drinks and they came quickly then we said we needed a few moments to look at the menu the waitress never came back but in the meantime another couple was seated and they were given appetizers and we're done with them and then we still did not have anyone taken an appetizer order or anything I went to the bar and asked for the manager then someone that said there was a manager a lady came and took our order and we did get the food but by then I was so upset with the way they had ignored us and treated us for a very expensive bill that I expressed my displeasure and then we asked for our food to go then as we were paying our 100-dollar bill with a $50 tip and we were walking out there was a guy that was at the bar close to the lady manager saying that we should never come back and that we were out of line technically and I will never go back there again and I am very sorry because it was very good food and I had gone there with my father-in-law many years ago and it was a place that I really wanted to take my roommate to and I am strawberry disappointed at The Way We Were I don't know why they acted this way I really did feel like for some reason they didn't want to wait on us we were two ladies all the other people there were couples or families I am so disappointed all we wanted was a nice dinner and a place with good food and I feel like we were just treated like s*** and we did tip $50 and we took the food home but I still don't want to eat it

Loved it. I had three dishes and a soup. Staff was nice. The decor was lovely and The food came out quite fast. The servers made sure to continuously fill up our cups of water. Oh my gosh the water yall it was ICE cold. The music was not too loud either just chill. The food was fantastic I really enjoyed it all. The chowmein with chicken, the Singapore thin noodles and the (in the picture) fried duck with biscuits all great very tender. The duck smelled really good.

Great lunch menu here! I started with the hot and sour soup, and it was perfectly spiced--full of flavor, with crunchy bamboo shoots and just the right amount of kick. A very solid start. Next came the appetizers and main dish. I ordered the Mongolian beef with brown rice, which came with an eggroll and a crab rangoon. The eggroll was crunchy and tasty, and the crab rangoon hit all the right notes. But the real standout? The Mongolian beef--absolutely 5 stars! Tender beef, crunchy veggies, and a flavorful sauce that brought everything together. Delicious! One word of caution: there's a small extra charge if you pay with a credit card. Not a big deal, but good to know ahead of time. Friendly service, generous portions, and a great value for lunch--I'll definitely be back!

Went for lunch. Was probably the best lunch special Chinese meal I have ever had in Reno. Very classy restaurant, nice vibe. Great service. You owe it to yourself to check them out. Going back for dinner. That says it all!!'n

One of our new favorite "full dine-in experience" chinese restaurants in Reno. A little bit on the pricier side, but the quality and the ambiance is top tier. Palais de Jade is a long-standing establishment with over 30 years serving the Reno area. The restaurant staff were prompt and courteous with bright smiles on their face upon our entry. Upon being seated we noticed right away that many of their clientele were addressed and known by name - which went to show us the regulars that enjoy the restaurant. All seating that was visible in the restaurant consisted of comfortable padded booths. I sat comfortably but the tables are permanently attached to the flooring so anyone that is above average height or weight may not be as comfortable. My husband is over 6ft and would have liked the ability to move the table a little further for comfort, but that was not an option. The table setting was lovely, with plenty of plating and utinsels for the servings to come. As a party of two, we went with the Cantonese Dinner that is served with your choice of soups or salad, appetizers, your choice of rice and two entrees. We enjoyed the hot & sour and egg flower soup and the appetizers. You are served two of each which is perfect to share for two. The appetizers were delicious. My favorite were the crab rangoons, wrapped chicken and fried prawns. Our choice for entrees included the steamed white rice, Kung Pao Beef and Lemon Chicken. We appreciated the timing of the servings from beginning to end as it was prompt and attentive. The steamed white rice was served first in a medium sized covered container. Perfect for keeping your rice warm and steamed. The Kung Pao Beef was next. The beef was tender and cut in smaller portions. We love a good spicy Kung Pao, but despite the "spicy" sign on the menu we would say that it was more on the mild side for those spicy lovers out there. It was served with celery, dried red peppers and peanuts. Overall good. Additionally we opted for the fried Lemon Chicken. The chicken came out fried on a bed of crispy white noodles. The lemon sauce was served on the side which had a good flavor. I felt that the fried chicken could have used a little bit of salt prior to adding the lemon sauce, so I went on to add myself. Lemon sauce was good without being overly sweet or syrupy. Overall we enjoyed our experience at Palais de Jade and the pride and hospitality that dining staff provided. We would definitely return to try some new dishes.

Their carbs are 10/10. The Chow mein is my favorite - The noodles are perfectly thick and the fried rice is perfect not greasy and flavorful.

Ready when I arrived. Seemed nice inside, several tables with people. Started eating and was puzzled when the Hot and Sour soup wasn't either. The food looked good but was lacking flavor, I've eaten here before, sauce consistency was good but almost bland. Sorry, strike three.

I've found my main Chinese restaurant! I was here with my family to celebrate my sister's birthday. The friendly staff sat the four of us right away without a reservation. Our waitress was over immediately to take our drink and dinner order. The Hot and Sour soup was on point; I would have that again. The Spring Rolls and Pot Stickers were fantastic! General's Chicken was a little spicy, but I didn't mind it and would have it again. The chicken and Black Bean Sauce were delicious. BBQ Pork Fried Rice was what the birthday girl wanted, and she wasn't disappointed. The staff came out and sang Happy Birthday to my sister, and they did so with fantastic energy. I'll be back here repeatedly because of the staff and food.

I must say this is so far the best Chinese food we had in a long time. Potsticker is my favorite, my dad loves the chowfun with black bean sauce. The staff is great & our server "Annie" did a great job. Will be back for sure with even more friends.

Best place in reno for a delicious lunch/dinner, service was excellent not to mention the atmosphere!! Thank you Wendy, Mary and Lydia for your exceptional service today! Mama mary is a sweetheart as well :)

Great lunch special. I love their cashew chicken They always out out the food so fast and are so attentive.

I'm been here multiple times, never been disappointed! Have Wendy as your server and Lydia as your bartender, everything is pretty amazing every time. New owners are the best thing that has happened to this place.

The decor and the service was good the food not so much. Started with the tofu fried appetizer no seasoning whatsoever on the fried tofu just little cubes thrown in dusting and fried. The eggplant side dish was the best part about it and I'd only give that a 4. We had the chow fun mix noodles and they didn't have the thick noodles. It was just more like spaghetti noodle almost and not good meat at all. Then finally the general chicken was almost all breading the seasoning on it was good but all bread and tough stringy chicken. Wont be back.

My family and I have been going there for years and the service and the quality of food has never faltered. It is definitely a step above most Chinese restaurants.

Palais de Jade is an underrated gem in Reno. It really feels like a fine dining experience. The food is high quality. I loved the po po platter and the handmade potstickers. They also have some really good signature cocktails. My fave was the lychee martini. The service is also excellent. Wendy our server was very professional and attentive. I get like I was at a much more expensive restaurant! The decor, food and service are all top notch!

Palais de jade is a great restaurant. Staff is very land and patient. Interior is well decorated and comfortable. Menu is expansive. Food tastes great. Only down side is that it is on the pricier side. Otherwise a great treat

This trip we made it and are very thankful... loved it nice treat for the taste buds. Service was great along with the atmosphere and we started with crab Rangoon's, spring rolls, hot and sour soup, pork fried rice, honey walnut shrimp, cashew shrimp, sweet and sour chicken, Mongolian beef, and hot tea. We just ran out of room on the table for any more dishes. All the dishes were delicious though I was pleasantly surprised with the cashew shrimp. Great long time establishment in Reno and I definitely recommend you Che k them out.

Lydia great person gave us great service food is great wynt is great server. The ambiance is amazing good lowkey spot

Great lunch menu--choices, prices and portion sizes! We all had enough leftovers for dinner! Everything very tasty and not too hot or too salty! Definitely will go back!

My wife and I love coming here for lunch. The lunch special is such a good deal and they give you plenty of food. Everything I have tried has been delicious

We love the food here and continue to count it as one of our favorites. My fav is the Moo Goo Chicken and my husband loves the Sesame Chicken. They have lunch combinations that are their best deal. The peanut salad dressing is delicious. The Crab Rangoon is very good. We enjoy the hot tea with our meal and always take home leftovers. The staff recognizes us and always takes great care of us. See y'all next time

The service is impeccable. Every time we come everything is always so delicious. The chili oil is my personal favorite will be coming back again & again 10 out of 10 experience! Thankyou Mary!!

Awful! Had a craving for orange chicken, got a take out order with white rice, seemed like a pretty simple order. The chicken was soooo tough it was literally uneatable! Threw the entire order out after trying to chew one bite for 10 minutes-I can get way better orange chicken at Panda Express for less money-very disappointing.

First visit here for dinner this evening. Palais De Jade is a more upscale Chinese restaurant. Our group ordered the dinner special for $28 per person. It was tons of food for the money. We started with hot and sour soup, very good. Then came the appetizer tray with crab Rangoon, short ribs, egg rolls, and pork pouches. All of the appetizers were flavorful and hot. The table was also stocked with soy sauce, hot mustard, and sweet and sour sauce. Then came the entrees. We got the pork chow mein, sweet and sour chicken, and Szechuan chicken. All three were great dishes. Overall, no complaints on the food or the service. Waters were refilled quickly and my dad's iced tea was refilled at least 6 times! However, I would say the value for dinner is a bit pricey. The lunch specials looked like a great deal though.

Palace de Jade had been in Reno for years and years. A lot of people I know love it. Personally I think it's just okay. I know I love their Crispy Fried Shrimp But take today, I ordered the Orange Crispy Fried Chicken Luncheon Special. A large plate of Crispy Fried Chicken was like eating Chicken Jerky. I'd have been happy with fewer pieces of chewable chicken. Everything else tasty okay. It was supposed to be spicy, but it was not. Like the hot and sour soup .. also not at all hot or sour. But the soup was tasty. Not my first choice for Chinese food, but I'd come again if this is where others opted to go

LOVE the superb War Wonton Soup! The veggies, protein, and taste is beyond wonderful. Other food good too and this is a "happy" place. Makes you feel filled up both physically and emotionally!

Very good Chinese food and attentive service. We live nearby and thought we would switch it up from our usual go-to and stop back in. I've been here a couple times, years ago. It is still as good as I remember. Others must think so, too, because it got busy not long after we showed up. The parking lot is a little small due to a number of other businesses in this strip, but nothing too bad.

Had the orange chicken today all though delicious in taste as always i should have asked for crunchier orange chicken maybe next time? White rice for 3 with soy sauce was plenty and delicious. We also had a shrimp chow mein with unbelievable flavors and my shrimp were grilled well done to perfection. The staff is great like always and i always love that the restaurant is clean with great decor and a great AC.

Palais to Jade is a long time Reno Asian fair favorite. They serve family style portions of a variety of different meats, fish and vegetable plates. Tonight I got takeout and just got some crispy sesame chicken for myself but you really can't go wrong with any of their dishes, always fresh and of high-quality. Service is sweet and simple although I've never attempted to customize any orders here, so I have no input on that type of experience.

Would go back! Good prices and large portions. Very clean and wonderful staff. They are the only restaurant I know that has lunch specials 7 days a week.

My favorite Chinese restaurant in Reno, love their hot and sour soup, shrimp dishes, and noodle dishes. Staff is always great, and food is always quick.

Haven't been for at least five years maybe longer, so thought we'd give it a try for To Go. Two orders, kung pau chicken and pork fried rice, $34 plus. . Wait! What?? Not one fortune cookie! That was so disappointing. Food was ready shortly, hot, and extremely Bland. Picked up at 5:30 Restaurant was slow. But so disappointed from years ago when the food was really good. Sorry to say we won't try that again. Such a lovely setting, we know it had changed hands but not familiar with it history in the last 8 years. I'm sad for this once over the top Chinese restaurant. Good bye

Our new favorite Chinese-American restaurant in Reno. We love everything about Palais De Jade. The owners show so much pride in this place & it shows. Our servers were so kind and interactive with our son. We ordered the usual dishes we'd order at a Chinese restaurant-- chow mein, a fried rice, walnut shrimp, a veggie dish, & sticky pork ribs. All the flavors were *chefs kiss. Frankly, this meal wok'd my world. Also, what stood out to us is they brought us a hot bowl of water & warm towel. These were for our hands to clean before & after the sticky pork ribs.

I have gone to this restaurant twice with a ladies group. The service is exceptional - friendly, efficient, accurate and the food is delicious! Wendy is outstanding in handling a group and I enjoy the private area that they easily accommodated our group of 16.

This local restaurant has been consistently good for 30 plus years. It may not be "authentic" Chinese food but it has a great luncheon special that includes soup/salad, 2 appetizers, fried rice and a main course. The staff is very helpful and friendly. It has an older clientele but the Szechwan eggplant and the hot and sour soup had lots of flavor. The only drawback was that it was a little salty but it is a fun, quick luncheon spot.

My friend and I had a very solid lunch here today! She had soup, apps, and kung pan chicken. I had salad (great peanut dressing, apps and chicken with veggies. We had brown rice and fired rice respectively. The service was friendly and efficient. I had not been here in years and I was very glad I paid a visit.

I can't understand why this place only has 3 stars! We've ordered takeout from Palais de Jade twice now and have been blown away both times. One of the must-not-miss dishes here is the crispy duck. It is so freaking good, definitely the best takeout duck we've ever had! It is tender and juicy and so enjoyable to eat with those fried biscuits that are served on the side. They include a little sticky duck sauce but it definitely does not need it! Seriously, you can't skip the duck! We've also enjoyed the wonderfully seasoned fried rice with big pieces of BBQ Pork, egg, and veggies. The color of the rice itself tells you that they were not shy with the sauce! The calamari appetizer was also super tasty and tender, and NOT as spicy as other Yelpers say, if anything it's just peppery. The time that we picked our order up in person, the staff was helpful and kind. When we ordered delivery, the meal was ready super quick and still arrived hot and fresh. We can't get through a Palais de Jade order without making little grunting sounds and looking at each other like, "are you kidding me?" It's just that good. At least go try the duck and thank me later!

Palais de Jade is a Nevada Magazine, Award Winning Restaurant for Best Asian Restaurant for Reno/Sparks. Welcoming New Owners Mary & Hank Hamilton. Mary has been involved with this award winning restaurant for ten years and the Hamilton's had the opportunity to take ownership in February 2024. Congratulations! This was my first time at Palais de Jade for lunch. Prices were fair and the food was excellent. Our server Boon served our lunch with style, and he was fast! It was a Five Star lunch with outstanding customer service. I loved how he served the hot Saki was in a tea pot to keep the Saki Hot. A big thank you to Marylou who kept our water filled and helped us bag up our food to go. Palais de Jade has a beautiful bar and is dripping with Asian Elegance. The restaurant was filled with people and the ambiance was beautiful in the daylight. I would like to come back for dinner, I know the white table clothes and candle light would be incredible as well as the Dinner Menu. See you soon Mary & Hank. Julie A

Consistently good food and good service. Quaint and comfortable little restaurant that offers their luncheon items daily. Full bar. Our favorites include Mongolian chicken, Mongolian beef and potstickers. At this recent visit, the Hot & Sour soup had a good flavor but was too spicy. The pan fried noodles with beef were okay. Portions are generous and the staff are efficient and friendly. We will definitely be back!

We took a large party of 8 to dinner here and it was BEYOND AMAZING!!! Wendy and her mother were the most attentive team ever. Our drinks were never even half empty and the food was outstanding. We had sesame chicken & beef, sweet & sour chicken, broccoli and beef, chicken chow mein and pork and chicken fried rice. For appetizers we had the teriyaki skewers, the pot stickers (which are to die for they are so good), and the bbq ribs. Every bite we took was outstanding. The ambiance of the place was the peaceful and relaxing. We were celebrating life with our family and every moment was great. We planned out when we would be returning before we even left. I highly recommend this to anyone who wants great Chinese food and wonderful, attentive service.

As we walked in we were seated right away. It was very clean and the service was really good. We ordered sesame crispy beef . We also ordered the house for fried rice. When we got our food we were disappointed The crispy beef was very Spicy and it did not save that in the menu. The rice was a little cold . We were a little disappointed on this visit.

Consistently delicious food, attentive waitstaff, and wonderful inside decor. Every time we come to Reno, this is a must stop location. All the dishes we have tried are delicious. They are also able to alter the dishes to meet your dietary needs. We are always seated immediately and they are ready to take your order when your are ready. They consistently have ample staff to support all the guests. We really appreciate this and it shows in the delightful service.

We usually love this place. Their crispy duck is my husband's favorite. I love a lot of their dishes. I ordered the sweet and sour chicken yesterday and it was not good. The way overcooked chicken was not flavorful. The sauce was minimal and lacked any flavor. If we didn't get take out I would have sent it back. The rest was good.

The food is soooo good and the service as well! Clean place... Thanks to Gerry ! Great job

I sooo enjoy this place! The best part is the service. They are always so friendly. The food is delicious as well. I love the lunch special options, it's a great deal for a great variety. My go to is the general's chicken. It says it's spicy, but I don't think it's spicy. More tangy than spicy. I love the hot and sour soup, such a comfort food. The vibes are cozy and comforting. Great spot for lunch meetings, date night, or even call in to pick up. It's always been easy to get a table while still feeling like the place has good action. Mary and Marilynn were fantastic!

My family and I love coming here when we want a more upscale, but authentic Chinese dining experience. The food is tasty and they have plenty of options. The staff is always friendly and attentive as well. Keep in mind, this is not your average Chinese takeout place... The food is a bit more pricey than you would pay at a typical Chinese takeout establishment. The portions are also a bit smaller. Overall, we enjoy dining here and will return due to the cleanliness and quick sit-down service.

We have not been back to Reno for 31 years. Palais De Jade is still here and they are still run by the same people. We mainly came here because we could not forget the pot sticker sauce that we used to get from here. What set them apart is this sauce. However, our tastes have evolved over 31 years and have had sauces that we have loved. We now prefer sauces that are on the sweet size. The sauce was not what we remembered but it was still amazing. It is on the sour side and has a spicy kick at the end. The pot sticker filling and the wontons they are wrapped in is still the best. I could eat 2 orders of these. We ordered Chicken with Black Bean sauce. Holy crap! That was amazing! The black bean sauce is perfectly balanced with squash, peppers, carpet carrots, and onions. The onions were really sweet! The Beef Pan Fried Noodles looked like a lot when they came out. When we mixed everything and the gravy was absorbed, we had just enough for our hungry appetites. The gravy has more soy sauce that I have been used to but after the gravy worked into the noodles, the flavors balanced out. The beef was perfectly tenderized. I'm glad they know about the baking soda secret to tenderize the meat! The last dish we ordered was the a Walnut Shrimp. This is hands down, the BEST Walnut Shrimp I've ever had. It was perfectly breaded. Just enough to give the shrimp a little crunch with the sweet Mayo sauce. The walnuts were perfectly glazed and toasted. What I didn't like was the price. $25 for this dish. The shrimps were a good size but there was not enough of them for the price. However, I would pay $25 again for this dish but I wouldn't SHARE! The service was fantastic! We were never out of water and they cleared our plates as they emptied out. I'm glad they are still here after 31 years'. I hope they are still here when we come back to Reno!

Off the busy road of W. Moana, you'll find Palais de Jade amidst a crowded parking lot. Very friendly greeting walking into the restaurant and the host knew immediately where my party was seated. Large group of 15 ladies so we were seated in the back room where we had plenty of room and didn't have to worry about the noise we created. Overall, everyone was pretty satisfied with their lunch. If you order off the lunch menu, you, in addition to your entree with rice, get the choice of two additional appetizers plus soup or salad. You will not leave hungry. My only room for improvement would be for them to take a bit more care with their "fried" entrees like General's Chicken and Lemon Chicken. Both were overfried, dried out, and difficult to cut. I had also asked for extra spicey and it was still very mild. Great place to go with a large group and very accommodating.

Our family has always loved this place. We went there for holiday dinner, and the food was amazing! The service is usually great, but I know it's the holidays, but they really need to focus on the people in front of them instead of taking so many to-go orders. We didn't get two of our entrees, and we had to take them to go because the kitchen was swamped. Also, as we were leaving, there were a bunch of people waiting next to the tables. I was glad I didn't have a booth in the main dining room; I would've been super annoyed if people were standing near my table while I was eating, waiting to be seated. I hope the new owners will make some improvements to the dining experience during the next holiday season.

Great lunch menu; fairly priced for a well prepared meal. Lydia, are server was so pleasant and mindful.

Palis De Jade is back under new ownership by a husband/wife duo and I couldn't be more thrilled!! The service has always been top notch, but the last few years the food has not been the same, until last night! Wow all I can say is I am blown away by the 360 turnaround. I'm a Reno native and this was always my favorite Chinese in town. It has reclaimed that spot again! The food came out piping hot, the flavor and hospitality couldn't have been better! Perfect Saturday night date night, so happy this wonderful couple took over!