Palermo's 95th Italian Cuisine

I had high expectations for Palermos restaurant but sadly, it was a very unpleasant experience. I ordered minestrone soup that was very salty, pizza bread was flavorless and the sauce was too sweet. Grilled chicken salad was fine. But the worst part is the cleanliness of the restaurant bathroom was dirty. Ventilation diffusers are very dirty i would say they never been cleaned. And the ceiling as well. I asked to talk to the manager. He did come to me and listened to me, but when I mentioned that the restaurant wasn't clean ,he started having a bad attitude towards me. He mentioned that that wasn't the right place for me. And that He prefers other customers.

How a business responds to issues, Speaks to the "PROFESSIONALISM" of the establishment and those operating the establishment!!! I visited Palermo's after a highly recommendation from the front desk host of my hotel I was staying in during my visit. Upon my arrival I was excited from the look of the establishment to the aroma of the Italian meals being prepared that filled the air. I get to the host stand and instantly I get bad attitude from the young hostess that was working the host stand, the manner in which she carried herself from the initial greeting to escorting me to my table. "I had literally just got off the road from a 10hour drive and was determined not to let this young lady ruin my experience". I initially exited out of the restaurant and was about to take my business elsewhere, something told me "to go back in" I went back in and the manager and I think one of the owners (possibly) was right there talking to her trying to see what transpired. I immediately told them how she addressed me from the time I walked in to the escorting of me to my table. They responded with such professionalism and assurance that this was not how they operate or do business (without even saying it). This spoke to the integrity of this business, they didn't deflect the accountability of what took place....They were PROFESSIONAL!! The service from my waiter was impeccable, the food was Impeccable and impressive as well! I had calamari, Tried the pizza and tried the chicken Parmesan!! My total was $101 after my Tip. I am a world traveler and lots of people look at my google reviews as I am a honest Google Reviewer. To the young lady working the host desk on 02/06/25 Be mindful of your actions and how you Treat individuals, when Great companies like this put you in a position to represent their brand....you represent them wholeheartedly because you are one of many faces that represent who they are as a company. The image you display could be detrimental to everything they've worked hard to build!! I want to thank the managers your level of leadership was UNMATCHED!! Thank You

Deep dish pizza review. It takes about 45 minutes for them to make this style pizza, but it is worth the wait. We ordered 1/2 sausage (home made) and onion. We opted for cheese and fresh garlic on the other half. Words can not describe how good this pizza was. It was crispy on the outside and soft and chewy on the inside. The first bite met every expectation and more. The sauce was fresh and flavorful. The pizza comes out extremely hot, so wait a few minutes so you don't burn the inside of your mouth. I know that it will be hard, but fight the temptation. The sausage was savory. The cheese and garlic was the home run slice. A small is more than enough for two people unless you want to take away leftovers. I am looking forward to coming back and trying other menu items.

Great dining experience! The staff was warm and welcoming. The caramel apple martini was extraordinary. We ordered pasta and it was delicious. The menu had extensive choices. Even the table next to us was talking about how everything was amazing. I would highly recommend this restaurant to family and friends. I can't wait to get back and see if the pizza is as good as I remember as a kid!

Great service! The waitress was so friendly. The food was also fairly inexpensive however the quality matches the price. I’ve definitely had better quality; but this is a great family restaurant if you are on a budget.

Want to say don’t go. Paid for experience of life time don’t go. Got pizza got little cheese from side of pizza, canned mushrooms lots peppers and onions.. small amount of sausage and lower grade of sauce and canned mushrooms, low grade of pepperoni . Now I just want to say unless u want beer or jack Daniel’s shot ,no caramel apple martini?? No martini at all sauce on pizza was sweet .. sadly will not be back. Oh bread hard as brick bat. $12 for one meatball I was told with red sauce. Got med pizza two drinks ,$71.65 blew! Sad and waitress not so good. Told no bartender, no mixer ! Came to Illinois for best pizza around not here and this one little men was working his butt off. You know why the tables are not filled ,there reason. You want water great choice unsweetened tea only. Ik food cost went up but let’s don’t go down on quality. I joined a friend from Illinois… food critic I am. Sadly , I’m so disappointed!! Crazy how they remove your take home pizza off your table and bag it in the back?? So guess they can spit on it. ?? Idk if I want to share with another friend the left overs. I know this place not going to to Make Chicago best with this going on.

The food is always really good and fresh tasting ingredients. Never let's me down. I've been eating at Palermo's for 30 years and I don't think that'll ever change. The best pizza on the Southside of Chicago hands down. The food is good to go. But when you dine in to eat, the pizza seems to taste 1000x better. I don't know why.

White glove service. You go back in time. Everything was encouraging to spend time and deepening in your conversation with no distractions. Spacious location. Clean white top tables. Staff with very attentive and pleasant. Food was delicious and on point. If I get chance I’ll go back again.

We've been coming here for years. My kids love their pepperoni pizza and I always order the radiatore pasta for myself. That pasta dish is my favorite meal!

We got seated right away. Sat there for over 20 minutes and finally we spoke up to the hostess as a table next to us came in after us and I already had their drink. We finally got service. He messed up on the drinks. Had to go back correct them. The food was very disappointing. They changed the way they served the eggplant nonna. Two of us have had it before, and we both agreed they changed the recipe. Neither one of us finish our meals or took it home. Biggest mistake also was stopping at the bar for a nightcap as we were all going in different directions when we left. The bartender could not even crack a smile. It's hard to mess up drinks when you're having Bailey's, water and vodka/tonic. Not sure if we'll be back; but we wanted to be honest and let you know our experience was.

We used to choose Palermo's often. Not anymore! on 2/28/2025 we had TERRIBLE service, and the food was so-so. We waited 20 minutes before a waitperson approached our table, then another wait for drinks, which were incorrect. The recipe for the eggplant Nona has been changed. It was not as good. One diner of our part of 4 barely touched her dinner because she said it tasted off - waiter never came back to table to check on us, the table was not bussed until we asked. To try and salvage the night we stopped at the bar for a drink to be served by the most unpleasant bartender. She did not smile - maybe said 5 words to us. What a way to feel unwelcome! Needless to say, an expensive sad experience! Palermo's is Off our List!

Updated Review: Went in and dined in on 06/08/2024. Service was friendly, attentive (they had a lot of tables filled and a couple of private events in the banquet hall). The food was good and came out on pretty good timing in between courses. The drinks were okay in taste but could have been a bit stronger. Appetizers and salad were fresh and delicious, and pizza was hot, fresh, and delicious. **************************************** Good pizza and very friendly service at the pick-up/take out section. Would recommend.

I really love this place and tonight was especially wonderful because of a server named Neemah. I've been to this place many times and I truly love the food.... But the server was top notch tonight I was having issues with the Alfredo. honestly it was an easy fix ... But I cringe when I have to send anything back.. But Neemah truly was phenomenal ..She has a skill that cannot be taught you just are gifted with it .. And that quality is actually caring about people and their experience... And she was determined And executed a wonderful dinner being able to mediate any issue from the kitchen to the table... Thank you again for a successful dinner. Thank you again Neemah... Palermo you have a great staff..... And I can tell you take care of your kitchen or if there's a kitchen manager. I'm not sure how you guys work. Everybody seems to be on the same page and that is your customers leave happy... And that tells a lot about a business.... From the owners to the management ,to the kitchen to the servers........ You don't know how happy I was tonight. I've reviewed a few restaurants the past month and they were hot mess. I know I can always come here and I don't have to worry about having a bad night...

Stepping into Palermo's on 95th is like being transported to a lively Italian family gathering, bustling with warmth and joy. The ambiance immediately wraps you in nostalgia, reminiscent of old-world Italian charm. However, amidst the lively atmosphere, a couple of notable aspects affected the overall experience. The noise level, while expected in a busy and vibrant restaurant, was a bit overwhelming. Conversations merged into a symphony of voices, making it challenging to engage in quiet conversation. Additionally, the mini spotlights directly over the tables slightly inhibited the ambiance, casting a stark light that detracted from the cozy, inviting feel one would expect in such a setting. On a bustling Friday night, patience is a virtue, but unfortunately, the service was slower than anticipated. While the staff was friendly, the delays were quite noticeable, impacting the overall dining experience. Now, onto the culinary highlights! The pizza was a standout, boasting a perfect crust and the sweetest sauce I've encountered on the South Side. Each bite was a testament to Palermo's dedication to authentic flavors and quality ingredients. The pasta options were seemingly endless and bursting with robust, authentic Italian flavors. It was evident that each dish was crafted with care and expertise. The menu truly offers a tantalizing array of options for pasta lovers, ensuring that every preference and craving is met with flavorful satisfaction. From classic favorites to unique combinations, the variety was impressive, and the flavors were undeniably delicious. Despite the minor setbacks in ambiance and service, the culinary offerings at Palermo's on 95th are where this establishment truly shines. The flavors evoke memories of Italy, delivering an authentic taste that is sure to satisfy any Italian cuisine enthusiast. If you're willing to overlook the noise and exercise patience during peak times, Palermo's offerings are well worth the visit for a taste of genuine Italian comfort food.

Service is terrible, I have been going here for 50yrs, I have never been treated more rudely by Bob Johnson, from anyone ever! I will never go back!

I've done a number of pizza reviews and have to admit Palermo's has been a favorite of mine. A group of us family members met there for dinner. I ordered pizza (thin crispy mushroom sausage) while others selected pasta dishes. All the pastas, tortellini, ravioli, spaghetti, were very good, as expected. Al dente with great sauce. My pizza was tavern style square cut. Perfect crust; crispy and no flop. The cheese was ample and not too greasy. Nice char marks. The sauce had background sweetness that played off the spiciness and fennel of the sausage. I loved it. I rate the pizza 9 out of a possible 10. Service last night was a different story. While the food came out quickly after we ordered our waitress was very hard to find after service. She forgot 2 requests, I had to get up and find her twice. On top of that, at a table away from us bus help spilled a bottle of olive oil on the floor. The clean up activity was bothersome and distracting, and the area ended up smelling like pinesol cleaner. Very unpleasant. They never asked if we wanted to move to a different table. Lastly the buss service was rushed before we were finished. Asking folks to pass their plates over the table while others are still eating is ridiculous. Terrible. We don't go to Palermo's for the ambiance. But last night was unacceptable so I had to downgrade their rating. But the food was very good as usual.

The food was 3 the pasta was over cooked the marina or red sauce with clams was the worst I ever had. I do not know what spice they put it was not paired Well the taste was so bad I did. Not eat it. The pasta with beans was delicious, the grilled calamari's weee accompaniment with bell orange papers and black olives this is a new for me to have grilled calamari but not bad the eggplant Parmasan was ok but once again the spaghetti was well done not Al dente the marinara was 2 thumbs down. We also had spaghetti with a huge meat ball. The portions were very generous The service was great at the very beginning but we had to hunt for our server to get our check we came with a child and I think the service should be quicker because children can only sit still for short periods of time The ambiance was so loud that you could not hear the music playing on the back ground the tables are way to close together I was elbow to elbow with the next people sitting The ambiance was way too busy I did like the fact they sat us with out reservations Our service was very accommodating and very friendly

This has been one of our go to places over the years living in Chicago. After five years living in Tennessee, we made a point of eating here during this visit. It was a pleasure to see that absolutely nothing had changed. I ordered my usual, Cioppino. Theirs is definitely the best this side of San Francisco's Fisherman's Wharf. My wife ordered the Veal Picante, which was very tender and delicious. As always the service was on point. Our visit brought back a lot of great dining memories.

We order from Palermo's 95th all the time and of course some pizzas are better than others but tonight was the worse. The pizza was seriously over baked, the cheese was brown and crispy which takes away from the gooeyness we all enjoy. There wasn't enough sauce which made the pizza dry I won't let this experience ruin my love for the pizza but it was hard selling this to a visiting family member that had never had it before as "the best pizza in town"

A true south side staple known for their sweet sauce. I'm no stranger to Palermo's. Love their food. They're great for parties as well. Their roast beef, pasta, salad, and everything is delicious. Only downside is they have Pepsi products and I prefer Coke. Other than that, Palermo's will remain a favorite. This place is so good my family has us get par baked or frozen pizza to travel with.

Love this Neighborhood gem; good, authentic pasta. Good place for large groups including children. Food is always fresh which I appreciate! Gotta love the warm, fresh bread and butter while you wait! Love that it's spacious, and gives that family vibe! Service has been hit or Miss but typically their friendly. This last visit, our waitress was kind, friendly and helpful! It's always a plus when the kids love it, have options and enjoy the food!

I ordered pizza online on superbowl Sunday. I know that pizza will take longer on this day. I ordered and the estimate was for 5:29pm. I arrived around this time to find a line of people waiting to pick up. Still not upset about the line to pick up. I get it, it's superbowl Sunday. Finally at the front of the line only to find out that the pizza is not ready and that they are only making the pizza once the customer is there to pick up. Very unorganized. I had a pick up time of 5:29 and I didn't have my pizza in hand until 6:25. When I opened it each of my pizzas there were more problems. The cheese was all on one side of the pizza on our Palermo's special and the dough was not fully cooked on my other pizza. Totally dissatisfied with our experience today.

We came here specifically to eat the tavern style pizza or Chicago thin crust. We got medium with giardiniera. Better than Nick and Vito's . Great flavor. Had a lot of cheese . I think this is the best combo for any tavern style pizza . Service was great .

BEWARE If I could give less than one star - I would, for unprofessional business practices. It seems most restaurants have adopted the business practice of charging a 3% service charge for using a credit card when paying a food bill. Palermo's 95th has also done so. So I used a debit card when paying my bill and was still charged the 3% service charge, even though a debit card is the same as cash and does not charge any fees for using one. I was told they charge a 3% service charge for using a debit card also. On their food bill, it reads 3% charge for credit card only. Deceptive business practices.

Husband and I wanted some pasta..I suggested Palermo's because in the past, it's been a decent place to get Italian. This was a weird experience. I ordered pasta con ricotta which according to the menu description was bowtie, with ricotta and a creamy white sauce. What I got was bowtie, with warm ricotta and an olive oil drizzle. That's it, no sauce. When I informed the waitress, I said the menu should be corrected because this pasta does not have a sauce unless it was overlooked. She consulted the kitchen and was told this is how the dish is prepared and again I said that's fine but the menu should be changed, no worries, I'm making it work. *The bowtie was cooked perfectly, the ricotta was fresh, so I added some more olive oil, butter, salt and pepper from the table and I was eating good!* In my mind that was the end of it. The waitress comes back with a marinara, I looked her puzzled.. and said I don't want marinara. ‍ She comes back again with some sort of Alfredo looking sauce, and I repeated, I'm good, I'm half way finished, I don't want that sauce I'm good. ‍ Then the next thing I know here comes a guy says he's the manager/owner and out the gate he is aggressive "I heard you have a problem." Really!? My 1st mind said tell this guy, you have nothing to discuss, for some odd reason my self preservation instincts kicked up strong. I didn't listen to myself.. I explained that the description on the menu didn't match what I was given.. he cut me off.. I won't charge you (reaching for my plate, I had to block him).. give you something else for free.. ummm ..sir, I have doctored my meal and am almost done.. no thank you.. well I'll give you a free dessert.. ummm.. no thank you.. if I want dessert I will buy it.. then he says what do you want to make you happy.. ummm.. who said I wasn't happy.. (a critique of expectations according to the menu not being met doesn't necessarily translate to being unhappy).. I then said, I no longer wish to speak with you, at this point there is nothing you can do for me. His body language, tone and attitude was beyond aggressive.. I felt threatened. My husband was pleased with his dish (orange roughie with pasta), our drinks were good and the tiramisu was passable. The aesthetic was very nice and the service was good but.. from the hostesses, to the bus people and definitely our server.. everyone seemed skidish.. the bartender was the only confident and secure person I saw.. making the atmosphere lack joy. One of the greatest part of experiencing an Italian restaurant is the genuine joy and pride that emminates from those who are taking care of you.. this was not there at ALL.. this environment felt oppressive. With that being said I'm sure bias came into play with the interactions I had at this restaurant. I can't say that I will return to this location. Try it for yourself maybe it will be better for you.

It's ok. Make sure you order the pizza with no sauce though. Otherwise you'll be like...wtf is this. "Is there sugar and peach juice in here?!?" Then somebody at the next table will psay, "There sure is bud!" All excitedly. And then you will want to just give him this weird look and say, "excuse me, was I talking to you?" If this happens, just get up and leave. If you don't want this to happen, then order no sauce, bring it home, peel back the cheese flaps, add your own sauce, close the cheese flaps. In doing this, you will achieve a much better pizza than Palermo's could offer on their own.

I called in a 14" pizza take out order Monday afternoon at 3:30 pm for a 5:45 pm pick-up. I arrive at 6:00 pm and I am told my pizza isn't ready and that it will be another 5 minutes. No apologies, no we will take 10% of your bill, no here's a free coke for the delay. My last visit, I know where there is better pizza and good customer service. Walker R.

Palermo's is my favorite Pizza in Chicago! I drove down from the Glen Ellyn area just to get this pizza. I would totally give the pizza 5 plus stars. The sauce is delicious! That is what makes it unique. The service the day I was there was pretty bad. It took forever for the server to come over and when she did and took our drink order it took quite a while to get the drinks. (10 minutes). The ambiance makes you feel like you are in an old Italian restaurant. If you are in the Chicago area, this is a must do!

The best traditional Italian food in the Chicago area. The sautéed chicken is the best around. Been coming to this restaurant for years.

Ok maybe a bit long. Long time customers of Palermos 95th my family and I. I am 50. Food and service is not the same, portions have become questionable, food does not taste the same. Alfredo very thin not much flavor and marinara loaded with onions, too many onions. Sauce for pasta day we went tasted too oniony...for lack of better words. I don't know but whoever is running it now better step it back up....Disappointed perod.

Their pizza is my favorite on the southside. I pretty much flip between them and Vito/nicks. Palermo's sauce is king. Thin and crispy, extra sauce. I would eat their sauce with a ladle out of a pot--it's so good.

Wow! Just WOW! We came to Palermo's for dinner with a sizable crowd (15 - max reservation is 18, fyi) and the entire experience was amazing. When we walked in, I felt like we were in a grandmothers house. It was warm and welcoming. The tables are arranged for gathering and lingering. The servers didn't mind at all when we rearranged the room to make it more Deaf friendly. And the food was incredible. I am guessing this is about as authentic Italian as it gets. So enjoyable!!!! My only regret is I didn't take pictures!!

Great pizza always. Best in Chicago. Atmosphere is very loud and no sound being buffered. Took a while to get our food but it was worth it. Portion sizes are quite large.

Phenomenal pizza. Had their gluten free special. The sausage is homemade and the sauce is a delicious sweet flavor.

If you like fresh ingredients, delicious sauce, delicious thin and crispy pizza or authentic pasta you have to try Palermo's 95th!!! The service is great if you want to dine in they have a low lighting can be romantic or family style, you definitely feel like you're in an Italian restaurant. They also have a very convenient pickup area if you just want to pick up and go, I recommend ordering ahead if you want to pick up because this place is always super busy and even with a big parking lot and street parking you have to plan ahead but you will definitely understand why!

The pizza here is a "Go" in relation to the "Southside" of Chicago pizza standards. The flavor is sweet and savory, the crust crispy and crunchy. If a good thin crust pizza is on your mind this is a great start, be prepared to spend as it is pretty pricey. Mondays and Wednesdays their specials are attractive and price conscious. Anytime we have a movie night my son requests delivery from Palermo's. Cannot go wrong!

This place is great!!! I had planned to try a variety of dishes over the past year that I've been ordering from Palermo's, but... the Chicken Scallopini is SO DELICIOUS!!! that I keep going back to it again and again and again. Every time I order I look through the entire menu and then when I open my mouth to order the words Chicken Scallopini come out! My husband loves the beef and sausage combo sandwich as well. And we both love their thin and crispy pizza. Love Palermo's!!!

Let's call this 4.5. Walked over from the hotel. Right away I knew this was just what we were looking for. Not an over-the-top Italian dining experience. But a casual business dinner. We had a server but all the employees seemed dedicated to making sure our group was well taken care of. From filling water, to additional bread to a replacement fork when one did a back-flip onto the floor. A decent wine selection and a something for everyone lengthy menu. As it turned out we all ordered pizza. Well-prepared and customized just as everyone expected. When back in Oak Lawn, I know just where to go.

Outstanding food! Wonderful service! Highly recommend everything on the menu here!!!!!

Southside gem. Never disappointed with their food or service. Their sweeter pizza sauce is delicious. Lucky I live within delivery miles if I don't want to stop in and pick it up myself.

I would like to leave a review on the experience I encountered. At Palermo on 95 th st oaklawn I had ordered a dinner at 630 pm on a sunday..to be picked up at 715 pm...I talked to the girl who answered the phone who wanted to get off phone quickly.. I got the orange roughly dinner..I had said no tomatoes,extra cucumber on salad...I asked instead of fries can I have a vegetable. .she got off phone and presumably asked someone and they said yes.ok was glad..the menu had said sautéed escargcot and cottage fries...I paid around $27 as a dinner to be picked up..picked up dinner and looked in bag And I had tomatoes (1) and cumber(1)...did they listened to what I asked and was told it's fine...and searching thru bag I also was missing the escarole...which it said on carry out menu that was included in the dinner. .well I went back in and said i am missing the escarole and extra cucumbers ..well anna at the cashier and the manager for the nite as i was told...anna answered to me that the aspargus which was substituted for cottage fries...counted for 2 so since I had the asparagus I would not get the escalope even though it said on menu it came with the dinner...when I first ordered the girl who picks up order never said that ridiculous comment that it's 2 orders for asparagus. Never heard that before..Anna the manager for the night said that I would have to pay for the escarolee of $3.50 to get it...I was shocked and bewildered why when I did not get it in my bag....she said we'll asparagus counts as (2)..so that's why I would have to pay for it Even though it was never even mentioned when ordering nothing was told to me that asparagus counted as 2 This is when I could not believe what she was saying....I saw on the carryout it said I get .I had paid for it and now u r asking me to pay again..Anna had a deaf ear to what I was saying and continually saying it's $3.50 So I did not get what I paid for and now u r asking me to pay some more money for what I deserved when I order the dinner...that's is when I thought it was absurd what she was saying....I did not get it that ridiculous comment is she was for real...she was for real and kept saying it would be $3.50..since Anna was so deaf in hearing what I was saying .I asked to see the manager after 12 minutes she comes back and said she is the night manager...I want to say she was a disgrace to be called manager...she would not listen and when asked for the manager she said we can not give out names....why what r u trying to cover for someone who is that person u get when the front cashier Anna does not listen or hear what u r saying...she wants to get your pizza and that would be enough for her to do..it required a manager to be cashiet..oh boy....what r they doing here at Palermo. I was happy with the taste of the food but after this incident it turned my thoughts away of coming back...Palermo integrity was smashed ...the owner was called cuz so called managers could not know what to do ..there was no manager in the carry out and dining room as I was told...isomething is wrong with the management and staff..r they blind and can not see what they were doing that they called the owner..can u believe that ....NO MANAGER IN THE ENTIRE PLACE SO THE OWNER NEEDED TO BE CALLED....THEY HAD TO DISTURB THE OWNER FOR SOMETHING AS SIMPLE AS THIS....WHAT KIND OF PERSONAL IS BEING HIRED...OMG!!! SOMETHING IS WRONG HERE....I ALMOST HATE TO SAY PALERMOS CUZ THEY R NOT THE PLACE I THOUGHT THEY WERE..I COULD NOT BELIEVE IT!! WHAT WAS THE IQ ANNA WAS ? ...TAKE.. ANOTHER LOOK AT THE OWNER..WHAT A WAISTE OF TIME THAT HE HIRES PEOPLE WHO NEEDS TO CALL THE OWNER FOR SUCH MINUTE INCIDENTS U COULD NOT HANDLE...OMG WHAT CAN U HANDLE....ITS THE OWNERS OWN FAULT THAT HE HAS TO BE CALLED CUZ HE HAS NO MANAGER ON DUTY..WHAT KIND OF LEADERSHIP IS THAT...SO I WAS TOLD....THAT WAS ABOUT THE 4 TH LIE I WAS TOLD..THE LIES KEPT COMING ...WHAT KIND OF PEOPLE R WORKING FOR U...I AM EMBARRASSED TO SAY THAT THERE IS A PALERMOS HERE IN OAKLAWN....THIS WAS THE LAST TIME FOR ME....I AM SURE THEY DID NOT CALL THE OWNER...IT MADE THEM LOOK STUPID... THE LIES KEPT COMING AND THE SO CALLED MANAGERS NOSE KEPT GROWING AS THEY SPOKE..I REALIZE THE PETTY NESS OF THIS BUT THEY WOULD NOT GIVE ME WHAT I HAD PAID FOR ALREADY... AND WANTED MORE MONEY FROM ME THAT COMES WITH THE DINNER...I THOUGHT THIS ENTIRE MESS I WAS TOLD WAS SOME DOOZYS OF LIES AND EXCUSES..I WAS APPAULLED WITH WHAT WAS HAPPENING...I WANTED PEOLPLE TO KNOW HOW INSANE OF WHAT HAPPENING IN THE CARRY OUT... PLEASE A NOTE TO OWNER . .TAKE ANOTHER LOOK OF WHO U HIRE.THEY R NOT GIVING U A GOOD NAME...JUST TAKE ANOTHER LOOK WHO U HIRE...ITS NOT AS GOOD AS I THOUGHT IT WAS...IF THE OWNER KNOWS... EVEN...WELL NOW IS YOUR TIME TO GET A 2ND LOOK OF WHATS HAPPENING....FEEL SORRY FOR U..!!! U DO NOT EVEN KNOW WHATS GOING ON...... ITS A SHAME...IT WAS GETTING THAT U KEPT SOMETHING THAT.I PAID FOR AND ANNA WAS ASKING FOR MORE...IT SEEMED AS IF I WAS

The battle between sweet sauce and traditional sauce for pizza is eternal. True pizza fanatics enjoy both sauce types as well as different crust styles. The thin and crispy is our go to. It never disappoints (unless you get it delivered because sometimes it's not warm when you get it). The toppings are always plentiful. We request slightly well done especially when it's busy which is almost always. You cannot go wrong with this pizza. For apps the have a delicious antipasto salad that is always refreshing. I've also tried the zucchini sticks which are solid especially with the house made ranch. Don't sleep on their pasta dishes for a change of pace.

I came with some coworkers to celebrate a birthday. I was pleased with the service customer from our waitress but not the taste of the food. I was expecting more.

My wife, 3 year old son and I went tonight for a 6 o clock dinner and let me tell ya it was phenomenal. We ordered a thick crust well done sausage & gardinera which was cooked absolutely perfect , a dozen baked clams which were also delicious and a order of spaghetti & meatballs for my son which he could not get enough of! . This was our first time back in a few years and it could not of been better between our very sweet & attentive waitress, the company and food. Also very reasonable $ wise, in a time where alot of places are not. We will be back very soon

Great pizza as always, original crust. "Palermo's" was born in 1961, same year as me and Chicago's "Bozo's Circus", I've been eating this pizza since I was a toddler! Our dine-in garlic bread order was scant though on this visit, and not very buttery or garlicky. The other complimentary warm bread/butter/olive oil was appreciated. This location needs to replace the broken toilet seat in the handicapped stall in the women's bathroom. A disaster waiting to happen. We were disappointed in the hostess, waitress and busboy. All 3 were unfriendly and acted as if they didn't want to be there, not even smiles.

Have been going there for many years. Pizza is always fantastic! So is their stuffed. Orange roughy is excellent. Fried chicken and sauted chicken is very good also Service is great. Always has been. Ambiance is very nice. Can get a little loud but with great food its a small price to pay

The pizza sauce is a little too sweet for me and I ordered two different alcoholic beverages that both were horrible.it seems like a nice place just wasn't for me.

Great quality neighborhood Italian food and pizza. Gluten feee options available. Family friendly, fast service both in restaurant and take out. Friendly atmosphere. Ample parking although area is congested.

Entering into an old world ambience, serving authentic Italian dishes, while bustling waitresses moved quickly from table to table, the best bowls of minestrone arrived at our table. The minestrone tasted as if it were slow cooked for hours with depths of flavor soaring throughout. It had a full bodied beefy base that went down too easy and too fast! I will come again just for the soup! The Penne Portobello Mushroom entrée ordered next was simply delicious from the first bite to the last. So balanced, so pleasing to the pallet, obviously curated by a Chef who knows how to blend seasoning and how to compliment the ingredients. At Palermo's there's great pizza, but there are also a plethora of entrees certain to delight your taste memories as well!

Pizza not as good as it used to be. And the service was poor. Hopefully they can rectify this.

A place I come back to many times Palermo's on 95th serves absolutely good pizza the extra garlic they can put on their pizza separates it from the others and their Italian menu is not bad either. I have many fine memories here. And I absolutely endorse this Restuarant.

Brian was our waiter. He was terrific. I'd go back any time. The service was great, the food was tasty...and plentiful. I'll have lunch AND dinner tomorrow with my leftovers. I highly recommend this place.

My friend and I were both celebrating our birthdays and made an Open Table reservation to dine 12/18/21. I specifically stated that we were celebrating birthdays on the reservation. Neither my friend or I had been here before. When I got here, I got excited because of how many cars were in the parking lot and how many people were in the carry out section thinking "wow, this food must be really good". I came in and even though I had a reservation, they were very busy this night and I had to wait 10-12 minutes before being seated. When I was seated, I waited awhile before anyone came over to introduce themselves as our server which I felt wasn't a good sign to start off with. Aaron did finally come over and was friendly so we appreciated that. We ordered our drinks and after we got our drinks, ordered our food. Aaron came with warm bread so we grabbed the small plates on the table to discover that there was a big wad of melted cheese in between the plates- they were not clean so we had to ask for different plates. The restaurant was full and yes we noticed that. But what we also noticed is that we would see our server attending to other tables but not ours with the food we ordered. Our reservation was at 6:15 and by 8 p.m., we still hadn't gotten our food and asked Aaron where was our food. He told me that the kitchen is "slammed". If that is the case, give the customers some notice or updates of that, it certainly would of help matters. When our food finally came, my order was wrong and I initially repeated my order twice so this should not have happened, therefore, I was frustrated. My friend was being picked up at 8:30 p.m. so there is no way she or I could eat our meals. My friend tasted her ravioli and said it was bland. Aaron offered to put in another order and bring the manager out but I refused a new order. He saw my displeasure and said it would only take a few minutes and said he would put the order in. The manager never came out but it's funny how quickly they were able to turn around my meal the second time around. I asked Aaron what happened to the manager and he said since he put my food order in again and it was comped, the manager felt like the issue was resolved. I told him the manager was wrong and if he doesn't want to come out to speak with me, that says alot. Next thing I know, Mason the manager comes out and acts like he doesn't have any idea as to what the issues are. I explained to him all of the problems we had and there being no communication on the delay in our orders. His response was so unacceptable - he basically told me that my meal was comped so I guess he thought that would solve everything and it certainly didn't. He needed the feedback to know all the problems we experienced the whole time we were there but as my friend noticed, he just didn't seem to care and that's a problem. I should not be carrying or trying to eat my meal at home, it was supposed to be enjoyed at the establishment. What's really sad is that we got to see a table nearby get celebrated for a person's birthday but neither myself or my friend got that opportunity. When Aaron finally (again gone for awhile) came back to take my payment, he brought the billfold back with somebody else's credit card named Daniel! I told him "this isn't my card" and he seemed to not believe me and then when he left to check, he came back and tried to excuse it by saying 1. "oh, they are both Chase cards" and 2. "I need more sleep". Not cool at all. Too many issues here. If you need to hire more staff, then please do. Even if you are short staffed, many establishments are at this particular time, be upfront with your customers regarding delays. I totally agree with the review of John Y. and John M., the wait times need a major improvement. My friend and I doubt we'll be back.

We had our Caddie Pizza Rankings last year, and Palermo's won a close one over Roseangela's. Oddly enough, though I am a fat ass and a South Sider, I had never had Palermo's, so after the poll, I figured it was time to remedy this. I was not disappointed. I've only had their thin crust cheese and sausage pizzas, but I have found them to be some of the tastiest pizzas I've ever eaten. You can tell that it's a family recipe because each bite has that little zing to it, the way Roseangela's does and the way Giordano's--which I like, by the way--does not. This is pizza you can savor! Did it live up to its billing? It certainly did. I heard that their other location is even better, but the Oak Lawn location is quite alright. If there were pizza wars, would I fight for Palermo's? Possibly, though I am a peace-loving man, as you all know. I mean, I'm not a hippie; I just would try to find a peaceful solution first. I have to say that my guy Mikey works there and he loves it. He's a cool guy, but his kid brother probably eclipses him in coolness, due to his brother's choice of high schools. But Mikey working at Palermo's almost evens the score. The folks here are very friendly and the pizza is fantastic.

Amazing pizza ,clean restaurant great service. Cheese sticks where great , had a sausage pepperoni 1/2 cheese thin crust. Every time I eat here it reminds me of a great old school pizza I had as a kid around 63rd Kenzie.

Absolutely love their pizza. Can't get any better if you ask me! I did order a stuffed artichoke last week and I had to throw it out. The cheese that was used was so extremely strong and pungent I couldn't eat it.

I grew up on Palermo's pizza. It's a sweet sauce but always good and consistent. My wife and I were married at St. Nick's 25 years ago. We had our wedding rehearsal dinner there, just walked over from the church and had great pizza!!!!!