Jes N
Google
Came on Wednesday only an hour after opening, we bought 5 paletas. I went back in shortly after bc my 5yr olds pop was melting all over the place and needed somewhere to rest it. I asked for a cup, the response “we don’t have any” and I’m thinking ok but you sell mangonada.. I notice they have small paper plates behind the counter, so I say “oook, can I have one of those plates?” Her response came as if it was a bother, she says “no we don’t give those out, they’re for our toppings” sooo then I say “fine, sell me a topping, how much is a topping?” and idk why but she replied full of hesitation dragging her feet like she was unsure of the cost or didn’t want me to buy it (even though it’s on their board which I did not see when I asked). It’s a dollar, I pay, and leave. This isn’t about anything other than the way it was handled. First off $20 was just spent on the paletas.. the reluctance to let me know the price, and then charge for a paper plate (yes obviously I paid for the topping but it was solely to get a plate). Paper plates is something a business averages in their costs as a general operating expense like napkins, plastic spoons, straws. A small plate for a 5yr old child on a hot day to rest their melting paleta was a problem? Being a small business a good attitude is what keeps people coming back, and it’s unfortunate that I had this experience, but I guess there’s always a first time for everything.