Panda Express

I was craving for some Asian foods after my long flights. I chose the PLATE menu - fried rice with chicken orange and beef brocoli. It’s so affordable. The value for money is very high. I finished almost everything (look at my plate) 😆😆

3 stars for 3 reasons 1. The orange chicken was crispy and somewhat fresh considering I got there 40 mins before closing. The Beijing beef was still warm and crispy. 2. The price is about average for airport food. 3. Quantity is a lot for what you pay! Minus 2 stars for 2 reasons 1. They don’t have the food entree properly labeled so that can create confusion. 2. The lady that worked there that night was rude and not nice.

The Baseline: For a Chinese restaurant the food must be fresh, classic dishes need to be executed with skill, accompaniment sides must match with the style, and the plating must be of good presentation. Food: The food at Panda is good to eat for quick meals. Pre-prepped food that just needs to be dished onto your box. I stick with string beans chicken, teriyaki chicken, and steamed vegetables to give my carb craving a break. Solid meal but I know I am eating a bit excess salt when I come to a Panda Express. Service: Fast and efficient and the staff was friendly. Ambiance: The Charger Commons is a nice shopping venue for restaurant chains. The inside and outside dining is nice at this location. Clean restaurant and restrooms.

Worst customer service. Places an order at 12:38PM with pick up time at 1:15PM. Arrived at the location at 1:10PM and waited for like 10 mins and still nothing. I needed go to to work and left. And I got a text saying the order is ready at 1:43PM, over an hour from my order time and 28 minutes later than the pick up time. I came back at 6pm the same day and explained the situation and want to get the order. The manager strictly told me “I will do it this time but not next time”. I explained that I was here at pick up time and my order wasn’t ready. She said due to promotion so there are lots of orders and there is a sign saying the wait time would be longer (in fact the sign only say the order will not be ready before the pick up time). No any kind of apology about the late order but more like is okay for them to make mistake and make order late but customer is the at fault for not waiting past the pick up time. I have seen a manager would blame a customer for showing up on time for the order but not sorry for late order. This is ridiculous.

It’s a Panda Express in an airport🤷🏼‍♀️. While not gourmet Chinese food, I like Panda Express food once in a while for a quick meal. They have good options, service is quick and friendly and food is generally fresh. My visit today did not disappoint! I got the Bigger Plate (3 entrees) so I could have leftovers. Orange chicken, string bean chicken and mushroom chicken with chow neon as my side dish. All were good — the orange chicken could have been warmer and the string bean chicken was excellent— fresh and not over cooked. Laura provided excellent and cheerful, fast service. I would come back!

The food was good but what I really wanted was the teriyaki chicken but they were out of it and said it would take couple hours to make more. I kinda felt that they wanted to sell what they had left first before making more of what they were out of. The service was nice. It’s a convenient spot to eat while you wait for your flight!

For an airport outlet, this place exceeded my expectations. Portion quantity in the bigger plate was amazing for $15. Orange chicken was great. Fried rice was warm and nice and so were the greens. Pepper chicken was average. There was a long queue but it moved quickly.

If I could put 7 stars for the food, I would, the fried rice and hot sauce combo was simple, yet unbelievably delicious. My only problem is the lady getting the food who gave a pretty small portion of the premium beef. She seemed very grumpy and wanted to quit her job.