Panda Express

I ordered for delivery, and it arrived promptly, fresh, and delicious. I highly recommend giving them a try. Try their walnut shrimp—it’s heavenly! I’ve also been to the location before, and it’s always clean and fast.

I usually like this restaurant but today there was a different manager and staff. Manger was on his phone. Staff is working as slowly as they can. I waited in a line of 10 people for 20minutes. My order was started and then left on the counter for 15 minutes. By the time I got it it was cold. Also employees did not always use gloves and one was wearing a smart watch. These are major but basic health code violations. I will not be back

For the price and convenience, it’s hard to beat this place. Food quantity and quality are great value. Service is always quick and polite, the place is clean and the food is fresh. What I appreciate is the consistency in size for the pieces of chicken. This means they all cook at the same rate so you’re not getting a bunch of over done small pieces mixed in with larger pieces. That’s not the case at all of these types of restaurants. (See video) The eggroll was a little burnt, but it tasted fine. Not sure I would get it again because it wasn’t memorable but it wasn’t awful either . Again, for the price this place is great.

Food is ok. The orange chicken is that weird blend of dark and white meat together. But wow the service is incredibly slow for it being considered fast food. The guy in the front of the food line has 0 pep in his step while 20+ wait in line for over 30 minutes. This is not the first time either! Don't come here if you're in a rush.

The staff/cooks working on 7/6/2025... what the heck? If you're having a bad day please don't take it out on us. Portions were so small. It was more cabbage than chow mein... very little noodles- and spring rolls seemed like they were reheated in oil from maybe earlier during the day or yesterday... this time it was the absolute worst and I truly regret it. And mushrooms? Too old. So disappointed...

The amount of time you wait is unacceptable. You stand to wait and order, while the staff focuses on the online/doordash orders holding up the line. Then when you finally order your food, you wait even longer just to pay while they work on handing over those online orders to the drivers. Yesterday I waited 12 minutes to order and waited another 17 minutes just to pay. They really should have one person allocated to deal with just the online/pick up orders while the rest of the staff serves the actual customers that are face-to-face in their establishment. They had one register and one cashier on a busy Friday evening.

I used to come to this location because the service was excellent, and they weren't stingy with the servings! Now I haven't been here in quite a while and had only recently stopped by because I was starving and was on a time crunch. My most recent experience could've been much better, but I think it's just average compared to others. I ordered a plate of chow mein with grilled chicken teriyaki and black pepper chicken. The portion was okay. They used to give out much bigger servings, so I was a bit disappointed. I also ordered cream cheese rangoons. The food flavor was lacking, but I was really hungry, so I finished it all. I got my food as a take-away and didn't notice the state of the dining area, but from first glance, it looks the same as it did the last time I was in a couple of years ago. They had a few people dining in and a few people getting take-aways. They had a steady stream of customers. I don't think I'll be back again. Service was okay, but the food was disappointing.

Food is cold and dry. Especially the noodle was inedible. Staffs are busy talking to other staffs. Portions are extremely small. Not fresh at all. The sauce i requested was skipped.

Good chain spot. They fill up the orange chicken and the chow mein. Good greasiness and the consistency you expect from any good Panda Express. Clean location and staff takes care of the establishment. Currently, the Family Meal is $30 if you order online/in app, so a very good value currently.

I used to come to this location because the service was excellent, and they weren't stingy with the servings! Now I haven't been here in quite a while and had only recently stopped by because I was starving and was on a time crunch. My most recent experience could've been much better, but I think it's just average compared to others. I ordered a plate of chow mein with grilled chicken teriyaki and black pepper chicken. The portion was okay. They used to give out much bigger servings, so I was a bit disappointed. I also ordered cream cheese rangoons. The food flavor was lacking, but I was really hungry, so I finished it all. I got my food as a take-away and didn't notice the state of the dining area, but from first glance, it looks the same as it did the last time I was in a couple of years ago. They had a few people dining in and a few people getting take-aways. They had a steady stream of customers. I don't think I'll be back again. Service was okay, but the food was disappointing.

Got Grubhub takeout and was so impressed that they gave me very generous serving sizes. Food was fresh and hot even when it got to my door! They made my order super fast. It all tasted absolutely amazing

The restaurant was out of orange chicken and the apple pie roll which we ordered so it took an extra 5 min but wasn't too bad. Had to wipe off the table ourselves due to leftover crumbs from a previous customer. Food really was amazing though and the place smelled really good. The honey walnut shrimp was perfectly sweet and the beijing beef was wonderfully crunchy and just a little spicy. Fried rice was solid but could use a little more flavor. Orange chicken was great as always. Honey walnut shrimp was really amazing, just as good as last time. Will definitely come back, though service could be better. Servers were generally prudent though

Place was great clean and very good service I don't see why this place has 2 stars at all I'm giving it 5 100%

Customer service is so bad.. white guy has the worse attitude and rushes you to choose and gets mad if you don't.

I stop by this panda express sometimes on my way home from work. The cream cheese Rangoons are the best! While waiting patiently in their busy line today, a lady was quite rude to one of the workers. It made me quite upset as I saw how busy they were and how hard they were working. The manager (I assumed, because of the black shirt) stood up for his employee and asked the lady not to be rude. She, essentially just rolled her eyes at him. You don't see this often and I even considered applying because he, obviously cares about his employees and protects them. In all of my years of being in the service/hospitality industry, I've never had a manager stand up for me like that. As always, the food was impeccable and cheap. I had to wait about two minutes for my orders of the rangoons and 3 different people checked up on me in those 2 minutes to see what I needed. I was blown away by the hospitality and the way this place is running. Thank you, Greg, Irma, Noah, Ben, and the cooks (who were, obviously working hard)!

Tonight my wife and I ate at Panda Express, March 20, 2022. We both really like the honey walnut shrimp, we know it's not hand breaded but the sauce is tasty. She really likes the orange chicken. It's very tasty. I had a beef dish as my second entree. It very tasty although the beef was overcooked. The fried rice is consistent, although it needs salt. The lomein is decent, I think it needs a little sauce. I think Panda Express is decent food for the style of restaurant, fast food Chinese. It's very reasonably priced. My wife and I can eat there for around $30. I would give it another 1/2 star if that was an option.

Food was good. Hot and tasted like it should. Service was great. We will come again.

I'm not sure what's happening to this particular branch but food has been hit or miss. I've filled surveys a number of times but it seems those are not even worth doing. Service is spotty and can be dismissive at times. Like some of the reviews here the place can look neglected; sticky tables, dirty chairs, unkept rest rooms and unattended drinks stations. Tonight me and the wife opted to have supper here. Only a few guest, not busy at all. Wife had the bowl, noodles and orange chicken. I asked for a bigger plate but ended up with a plate. I asked for the fried rice (because the noodles taste undercooked every time I order it) with walnut shrimp, Beijing beef (there was a few left from an old batch, was told they will make but it will be a 6 minute wait) no worries I can wait I said. Then, my third option seems to have been forgotten. I was whisk away to the cashier but the food was held on the counter (waiting for the beef?) with my wife's order which was complete (why? Hold her order too!) ordered drinks, paid. Waiting begins. Wife reminds me, where's the cup for the drinks? I go to the counter and asked, just grab it the cashier said. Great service! So after some time my wife noticed the guy at the counter filling a box with food and says to me, that might be our order, great I said! I'll go grab it. Guy smile and handed me the boxes then I noticed the container of Beijing beef empty on the hot line. So I asked the guy I thought you were going to give me the fresh batch? He quickly answers I'll just give you a box when it's ready. Ok great, let's wait again. My wife finally gets to eat and I start eating my shrimps. The beef looked sad and dry. At this point, I'm hungry and feel my blood sugar dropping, I waited, my wife looking at the counter if the beef is ready. She finishes her meal and finally I get up and asked the same guy, is the beef ready and not sure if he was pretending to forget or what. I had to remind him that he told me 20 minutes ago that he'll give me a portion of the fresh batch. Got the beef finally, put my meal in a bag and left. Couldn't eat anymore because of the experience. Why do these things happen? Poor training? Low expectations? No accountability? At the end of the day it's all about upper management. From quality of food to the quality of service and overall condition of the business. Could also be ownership and how their business is being set up. It's all about setting your team for success. It's all translate to staff getting the right tools and management setting them up for success. You have a good business model. Just need to be managed better. Take care of your customers and deliver so your reviews can look a bit better. If not, then that shows no effort from your management team or ownership. Good luck!

I went to this location this morning 9/9/2022, after having lab work done (was so hungry because I had to stop eating at 9:00pm). Anyway I was immediately greeted by Noah, the white rice wasn't in the window yet...but Noah got for my order. This was not my 1st encounter with Noah, this young man is always happy (well when I've been there for food). His customer service skills are A-1. Thank you Noah for your amazing service and to the cook (young man with red earbuds, sorry I didn't see your name) you put your "foot" (not literally) in that food this morning (hot and delicious)!!

After many years of living in Leesburg, I finally visited this restaurant. Food was great and service was as well. Especially the manager Greg was very attentive and in a positive mood while the restaurant was busy. I'll be sure to come by more often!

Ordered 70 dollars in food, missing half and the other half was so nasty had to be tossed after a few bites. The chicken is 100% bread. We cut up orange chicken and it had no chicken just bread. Also order super greens and all I got was a bunch of brown stuff.

My son loves eating here and must admit I do as well. Food is fresh and the service is good. No complaints!

We won't be back - Very rude and unprofessional employee. Very demeaning and hateful to me, my wife and small child. I reported this to their HQ, who responded, but the local manager never followed up - even after multiple attempts by me. Even going back physically to the store to speak with her. We just won't be back. Prior review: Not bad at all.... I always had bad experiences with the airport Panda Express, but this was really good. We ordered to go and and it was great tasting food. Portions were good. Only issues is when you order crab Rangoon they should give you/offer sweet n sour sauce and the noodles was mostly all cabbage.

Big fan of their orange chicken and service normally pretty nice. The only complaint I have is the amount of food is very inconsistent. If I could give this a 4.5 I would

The food was fine but the place was definitely not well looked after. Inside all the trash cans were overflowing, the tables needed a serious wipe and the puddle in front of the soda machine was reaching pool status.

Best part was the price was fair for the size. 2 entree with chow mein that had the thinnest noodles I have ever seen. Beef and Shrimp was OK and Orange Chicken was small scraps of mostly breading. Wife ordered Teriyaki Chicken which had no teriyaki and they gave you sauce in a little packet. Ask for extra packets of sauceif you decide to take the teriyaki challenge. Soy Sauce? Keep asking and really should be available and it was a tug of war to get extra, even if your willing to pay for it. Store is also hanging on to Covid, no inside dining making them a bit behind the curve. Staff could use some customer service training.

My favorite thing about this location is when you Uber eats or door dash the teriyaki chicken they don't send you a sauce packet with it and you just have to eat dry chicken. 10/10.

This was my first time trying this location- Leesburg Panda Express. I got the 3 entree meal for dinner and was very disappointed. The chow mein was very dry,and the Kung pao didn't taste like Kung pao, flavor was off, actually all the entree flavors tasted the same. The Panda Express at Tysons is much better.

I ordered the mushroom chicken with fried rice/chowmein combo, an egg roll. Sadly they were out of fried rice at the time so I was told to wait. My family was eating in but after me they just decided to put my husband & daughter's food in a to go. They too had to wait on fried rice. My daughter ordered two egg rolls which were never given to her. It took well over 5 minutes for them to finally give us fried rice as we stood on the line. We were never given the fortune cookies (not the bag, but the single free ones) Filled up our drinks- said they had a sweet tea & mango tea. The mango dispenser was empty, but sweet tea was filled. Turns out someone wasn't paying attention and filled the sweet tea with the mango tea. The food was mediocre at best, service is lacking, and the ability to keep your food ready & accurate was abyssmal. This is a hard pass and a huge disappointment.

I guess the business told yelp to remove my original review saying I didnt have first hand experience: This place won't last. The food is like grocery store buffet Chinese. I don't know why they picked Leesburg for a chain restaurant. The family owned restaurants in Leesburg do much better. Bring us some authentic Chinese restaurants please. My response to them is: Well I have eaten there a couple of times. I have even filled out their surveys on the receipts. That is how I was able to say the food is like grocery store buffet as I have eaten both.

The place is very nicely done with an emphasis on freshness. I like the open kitchen concept and that you can eat outside. The food was okay. I paid extra for the premium Angus beef stir fry which was not worth it. The chow mein was bland and dry. Orange chicken was tough and overcooked. The only goodness was my 25% Groupon dining discount. There is better Chinese across the street or down at the mall. Don't think I'll be going back.

Worst restaurant and customer service on the planet. my family walked in and it was our 1sr time so naturally had questions the girl working the counter could not be bothered to answer anything and was extremely rude and unprofessional. I'm addition while there she grabbed several food items (buffet style) with her bare hand and moved it to another bowl - totally unsanitary and quite frankly disgusting will never come back again

absolutely worst service and wait time I have ever experienced. During COVID-19, they have a poor system for pickup, you are ONLY allowed to place orders online (they denied any phone orders and actually went to voicemail), and said a two-dish order would take about an hour. We sat in the parking lot for over 40 minutes without service or a notification on when the food would be ready. I called their phone asking a woman if we were supposed to stand out in the cold and wait for our food, and she said yes thats how it works (with absolutely no idea as to when your order is done.) Order wasn't even ready by the one hour mark for two god damn chicken plates. Horrible service, no updates, and very unresponsive and negligent workers goofing off in the back, as we sat in our car wasting gas in the parking lot. Unbelievable. I spent not even $20 on the food and its cold. For a fast food place, they can't scoop some meat and rice into a bowl in three hours if you asked them to.

Slowest service ever. Pick up the pace. One person takes order and cashes people out while the others stand around. This doesn't seem to be a one time thing. It's every time I come here. They also need to do a better job keeping up with entrees that are running low.

Friendly staff, but something was very off about the orange chicken. I had the orange chicken from here not even a few months ago and it was the standard orange chicken I remember eating over the years. Today, it was spicy and not sweet, and the flavor was just bad. I kept on eating it hoping I'd change my mind, but now I have regrets and would rather have just gone hungry. Yuck!

The team there is amazing and the food is delicious l. This is me and my friends first pick every time my need food. It tastes as good as it smells.

Great food and you get it real quick....not having to sit somewhere for 30 minutes waiting for your food. Plus they give you large portions so you don't leave feeling hungry. I go here about once a week.

2nd time getting takeout from this Panda Express. I ordered from the app & someone picked up the order. Both times there was about a 5min wait, but both times the food was fresh, hot and delicious! I ordered the 2entree combo with Orange Chicken & Walnut Shrimp. OC was crispy, not dry. Really good. WS is def my favorite. The rice is well-cooked and tasty and not over seasoned. It's my go-to for Chinese takeout now!

Absolutely the slowest Panda Express in the country. I've visited many over the past 20+ years from the east coast to the west coast and OMG, they're slower than molasses. No Urgency, No sense of service, and the manager is non existent. The average wait time is 12 minutes and that's with only 3-4 people in front of you. The need to review the register transaction times and/or track their speed to check you out. Stay away unless you have 20 good minutes to spare or just not hungry. By the time you order you will be. PANDA, Please help this crew, I really want to come back but I've visited this site about 10 times and they SUCK at service and speed.

Very slow. Just went at 7pm on a Thursday. There was only one person making plates, 2 cooking, 1 at the register. They were out of 2 entrees and springs rolls. Not impressed.

Let me say we haven't had issues like this but this was the first time ordering online. We placed our online order online and food was not ready. We had to wait for things to be cooked. The food was cold because they packaged the rest of the order and let it sit there while waiting on the other food to be finished. Food was awful and spilled all over the bag they way it was packaged. The fortune cookies and condiments were all soaked so we threw them out. The food looked like slop and was horrible. You couldn't even tell what was what. Also, all the food all looked the same this time. We use to like this place but this was a very bad experience and the food taste will not leave our mind. It was awful. We wasted over $25 as we threw it all out. Also, I kept asking for my order and they said they are working on it. They weren't so I had to go to the line to ask someone else who then packaged what was ready and let it sit while the rest was being cooked. Poor process.

A bit bummed the other day to get home and find my honey walnut shrimp not filled up all the way! Unfortunately I live twenty minutes away so going back wasn't really an option. After paying $42 for a family feast+a medium white rice, I'd at least like me to go containers full. :(

I got severe food poisoning here. Wouldn't wish that on my worst enemy. I've been a fan of Panda Express and was very excited when I found out it was coming to Leesburg. What a terrible mistake that was.

Great food, great service, and a clean atmosphere to eat in Northern VA. I would recommend this fast food restaurant for families with kids.

Panda Express is a great fast food restaurant and typically some of the better quick Chinese food I've tasted. The store in Leesburg however is borderline terrible. It appears that the manager and or other staff hey little attention to the quantities of dishes available, even at meal hours. Consequently, in almost every visit over the last several months we've had to wait for at least one dish or rice though they put the remaining food in the containers which then gets extremely cold. As they typically have many people waiting for a dish or two, they have no order in the restaurant to manage who's been waiting longest and who's other dishes have been sitting out the longest and that's often serve food that's just become available to customers who have waited the shortest period. This is not a one-time experience, rather it is like this nearly every time we visit. It's a shame as the food itself typically is very good, the management at this store just really doesn't get it. Just left there for example, and they were so far behind with crab rangoons they short cooked them so while the outside is crispy the inside is refrigerator cold. Used to take it back and have them redo but it's just not worth that effort anymore.

I usually love this place but tonight (sat. Night) It's not up to speed. Almost all the containers were empty of food. The place was dirty. It seemed as if things had gotten away from them. I hope it was a one time thing and will return for hopefully a better outcome another day without having to wait for them to cook the dishes.

Over rated. First time. Rice is good. Honey walnut shrimp is good. Orange chicken a little too orange. Eggroll taste just like the ones in the freezer isle at the grocery store. The green beans were not cooked. Nice place though.

I was excited to order from Panda Express because I had heard so many great things about it but had never eaten there. Once I got my food I was greatly disappointed. The noodles were dry and I was supposed to get two different types of chicken but they tasted the same and they were small, tasted old, and I had like five pieces Probably won't be trying this again. I'll stick to other places.

Gave this establishment another try today 12:00 noon line long as usual. Very slow poor service line . Never enough employees. Please fix this problem . It's not fair to your customers or the employees that are subject to irritated customers. Put your customers first and don't utilize such a small staff ever especially weekends, shameful . The employees look unhappy and stressed due to the minimum staffing . This has been going on for awhile so I believe management is using short staffing above customers. Running out of food waiting for more to be cooked is now increasing the wait/ line , WOW . Don't patronize this location if your in a rush or hungry . Ridiculous and shameful . Sorry for employees . Disappointed customer.

Went in on a Friday night at 6 o'clock with some friends. The table were very dirty. The staff was very rude and there was no entrees made we had to wait and they got an attitude about making more. The guy cooking just shrugged and walked out of the kitchen. We didn't get our food, we had already paid for and now we've been waiting for 20 minutes.

It's fast food Chinese, don't eat here thinking it's going to be extremely high quality. It is good for what it is. I have eaten at several Panda Express locations, fair oaks mall,Manassas and Tyson's corner. I was surprised when leesburg got a Panda Express because they have plenty of good Asian food. This location is very clean. I had my 10 month old with me, they had high chairs, and we were able to eat together comfortably. I spilled my drink all over the floor, extremely embarrassed a very nice member of the staff was finishing up her break and saw I was embarrassed trying to clean it up and ran to grab the mop to clean it up and got me a new cup for a drink and was extremely kind. My only complaint was no changing table in the restroom!

I have visited twice. The food is great--it's hot and fresh and lots of nice, crisp veggies. Everyone behind the counter is cheerful and helpful. But the system doesn't work. Batches of popular items don't come out fast enough and the line just moves so slowly. I'm not really sure why. It just isn't "express" at all. Also the vestibule meant to hold the line is not comfortable (people making you move so they can exit) nor adequate for the amount of guests waiting. I'd love to see that area opened up to where the recruitment table exists now. So much wasted space. And somehow force people to exit only by the door across from the beverage station. Would definitely recommend eating here, but leave plenty of time because you'll be waiting much longer than its namesake suggests.

I love this place. I come here for lunch a lot (both to go and dine in). The food tastes fresh. The restaurant is clean. The service is excellent. I've never had issue with the quality of food. I like it a lot better than the mom and pop Chinese restaurants. I like that the food isn't greasy and MSG'd. The Panda Bowl is the best bargain because it is not a huge amount of food for one person. Definitely recommend! A lot of the reviews here are one or two stars but don't let that deter you. I want Panda Express to stay and will definitely support this business!

If you go anywhere near dinner time any day of the week, be prepared to stand in line for 20+ minutes. I've been on this several times. There's usually one poor team member alone serving while a million people are cooking. Please put more people on the line! It's crazy how long you have to wait here. Never seen that at other pandas so consistently.

For fast food Chinese food this is okay, not great. My biggest complaint is that the food servers behind the counter NEVER wear gloves. Hello - health department, why is this tolerated? The food servers also deal with the money exchange which is another big no no. Tables are never clean, and food for the most part is served up by people who seem very unhappy in their jobs. But other than that, it is cheap and usually quick unless there is a line at the door.

Decent food but seriously the nicest lady working the counter. Super friendly and a big smile every time she interacted with a customer. Very refreshing for a change.

Horrible! Every time I've tried to go they never have food prepared, even during peak times. They often try to get you to wait, claiming it will be a few minutes. Did that once and it took over 20 and the food wasn't fully cooked. They need to learn service and execution.