Panda Express

It's fine. Tastes pretty good! Felt a bit rushed though. I got the chow mein with some of the greens in a bowl and I'm not sure anyone asks for no meat here often because that seemed like a confusing thing for some reason.

⸻ I purchased a Protein Bowl – Spicy Crispy Sesame Shrimp and Steak with Super Greens for $9.89. When I sat down, I noticed my bowl looked noticeably smaller and different compared to the same bowl I’ve ordered at other locations. I asked the manager about the portion size, and he stated that the bowl only includes 3 pieces of steak and 3 pieces of shrimp. I’m not sure if this is the standard portion set by corporate or higher management, but if so, it’s very misleading for a “protein bowl.” The portion felt extremely small for the price, and I honestly feel disappointed—almost like it was a rip-off and a waste of my hard-earned money. I’m hoping this can be reviewed, as consistency and value are important to customers

Right when I walked in, the place was packed. I couldn’t even see the food options, so when they asked what I wanted I said I wasn’t sure yet. Instead of being patient, the staff were rude and pushy about me “taking too long” to choose a meat. Then they gave me the wrong chicken and didn’t care at all when I mentioned it. The cashier was also extremely rude. I simply asked for some ice in my pomegranate drink because it didn’t have any, and she acted annoyed. On top of that, my chicken had hard pieces in it — absolutely disgusting. I do not recommend coming to the Panda Express on Powell Ave.

We used to come here and order online pretty often. We had a several months break from Panda then. When we decided to get Panda's food again today we got disappointed. First, I was not able to put an online order: I wanted to use my reward points, but the app kept saying that my bag is missing required item for the reward I wanted to use (it was there, of course). So I decided not to use the reward and just pay the whole price for the order. But then it told me, that there's some problems to place the order for this location exactly. I tried an app and a website, nothing worked. I went to the store and ordered there my food to go. It wasn't crowded there and workers were not in a rush. But when I got home with the food, we found out that one plate had only one entee rather than two (I ordered two as it goes with plate, information on the receipt was correct also, they just missed one). I thought , well, sometimes people make mistakes it's ok. But that wasn't it yet. I started to eat my food and I found a long black hair in it. After this I thought, I really want to write a review. Maybe it'll help to improve their service.

A good example of a great Panda Express it stays open really late and always serves hot food. I believe it's because they sell so much from walk-ins like me to DoorDash and Uber Eats. The employees are also super nice. I've been here several times late at night and never had a bad experience with the food or people.

Each time that I have been to this restaurant I was only picking up for doordash or ubereats but this time I actually got the full experience and it was a pleasant one during lunch time just after my appointment at Vanderbilt

Horrible experience! My husband got extreme food poisoning. I believe it was the beef and broccoli. The cleanliness of the restaurant was awful as well. A gentleman emptied the garbage can which was located right next to our booth. He left a puddle of garbage juice on the floor followed by a trail across the whole restaurant. We had to bring it to their attention as we were leaving. We will never eat at Panda Express again. 🤮

I came in during lunch rush, and the employees got people through quick and with little friction. I want to shout out Elizabeth for greeting everyone at the line with a smile and being very kind! For a fast food place, it’s never a problem going to this location.

I love this location, always friendly staff. Best panda in Nashville, open late, food is always hot, never too busy. Hidden Gem

Terrible service there, they give you what they want and get angry if you say anything to them

Most chaotic Panda Express experience ever... This Panda is located in Berry Hill on Powell Avenue across from the large Staples/Home Depot and for the most part is your standard Panda Express, with the exception of service, organization and overall flow. The process from entry to cashing out was absolutely chaotic. First the young lady taking initial orders was less than friendly, very low-speaking and was not moving very quickly. This followed by 6 other people on the line doing 15 different things, which created absolute confusion amongst the staff and customers was exhausting to watch. The kitchen and line was disorganized and I felt bad for the Team Members as you can tell several of them were trying to be helpful, but just did not know how. The food was as expected and wanted, no issues there. Packing of the bag was a bit haphazardly as the lid of one of our bowls was not sealed and the sauce leaked all over the napkins and other bowl. Overall, not a fan of this location. The store was in good condition and clean, but the process was just a bit messy.

Food taste great. I wanted to get a small drink. They said they were out of the small drink cups, but I could get a large OK. I asked the large still gonna be at the small drink price since that's what I want. It was the small drink. the answer was no I work in the restaurant business. I would've given that drink cup for the same size price of the small one. This seems like a rip off to me not very happy with this location sorry hector

Ordered through app and after arriving was told to wait 30 minutes before I could get my food. This is the last time I order through their app.I could gotten my food faster if I just drive here and went in to order. Elm Hill Pike restaurant in Nashville TN. Order number 36855978033070081 This is the worst experience I have had in using an app from a restaurant.

Stopped by one evening after the movies for a late night bite as there weren't many options in the area. When I checked online it said that the business was closed around 10 so I got there in the nick of time. I ordered the plate with sesame chicken, Beijing beef and Chow Mein. The Beijing beef wasn't my favorite but the sesame chicken was good. It was delicious and well seasoned. The chow mein was filling. If I'm ever at the Regal and it's late, I'll probably prioritize eating here vs other spots.

#1 The food is very well prepared with wild verity protein and side dishes at a reasonable price #2 The serving staff is very fast and friendly #3 Ambiance Relaxed environment set back take your time and enjoy your meal

Amazing food great service and very clean and nice and smelled amazing. Going to come back

Really satisfied with my visit. The staff was friendly, the place was clean, but most importantly, the orange chicken was crisp and sweet. Exquisite chefs and careful employees make this place the Panda Express that it is. If I lived here, you could find me here for every meal. No affiliate benefits came with this review.

Eat here at your own risk!!! There was a fly in my food. I ordered a bigger plate with chow mein, Beijing beef, orange chicken, honey sesame chicken breast, and honey walnut shrimp... there was a fly in my chow mein!!!!!!! I also didn't get a receipt so I couldn't even get a refund! ‍ also when I told one of the workers that there was a fly in my food they kinda seemed annoyed??? They told me that I couldn't get a refund because I didn't have my receipt that they put in my bag when I first ordered, but I never got a receipt. So when I complained to the manager they replaced my whole order. After they replaced my whole order I looked in the bag and STILL NO RECEIPT‼‼‼‼ idk what kinda shit theyre on where they can't print out a simple receipt, cos everyone else in the store seemed like they had a receipt but... won't be back here any time soon‼‼ left an extremely sour taste in my mouth‼ and the food was barely even hot!! One last thing. The tables are somehow always dirty even after they open for the day? But yeah eat here at your own risk.

I got a 2 entre plate that had 4 pieces of sweet fire and a half assed scoop of orange chicken. When I asked if I could get a real scoop of sweet fire he looked at me like I had 2 heads, so I changed to a large plate to get a meals worth of food. must be trained to upsell now. I absolutely love panda, just not this one.

Zero stars terrible food service horrendous customer service no customer care nothing good about this company

Rude customer service and the food was hard and stale. Employees kept telling me the beyond chicken I ordered wasn't real multiple times even after I said that I knew.

Small amount of food and the vegan option isn't here anymore. They could add a marinated mushroom option and I'd be satisfied but for just chow mein noodles as the vegan option is crazy.

We stop here when visiting Vanderbilt at 100 Oaks. Food is consistent to the Panda Express brand. Quick service even if it is not really friendly service. But what do you expect??

Fast and tasty Asian cuisine without the waits that can leave you or your person hungry. Nobody needs a hangry relationship fight club division so it's a fast fix to curb appetites, raucous hangry ness and quite satisfying - food stoke all encompassing.

Meriam M. sucks. New to this panda express in Tennessee & i was treated very poorly. Food saved this review from being one star. Nothing more to say. Meriam. Do Better.

Good value, friendly helpful staff, great leftovers. The beef is wonderfully hot! Chow mein noodles are better than the rice

The line was quite long, although it was well worth it! The food was very fresh and freshly cooked! The parking is a bit of an annoyance because it's limited. However they do have extra parking to the side by the movies. I get the noodles & sweetfire (little bit of a kick but not bad at all!!). I love the pineapple and bell peppers with the friend chicken! They had a pretty decent outdoor seating with umbrellas to enjoy it outside if you wish

Slow kitchen. Mass confusion at the line The girl at the front of the line just kept shoveling people along, that guy next to her kept getting orders wrong all the while making everyone else in line feel like an asshole for having to correct him. Very unprofessional, very chaotic and unpleasant. It should not be the customers responsibility to keep the peace and order

My boyfriend and I love panda, but will be heavily questioning whether or not we go again after this. Long hairs were in his chow mein and beef. Blehhh. Be sure to check your food before you dive in. He pulled one of the hairs out of his mouth.

The prices and portions are not compatible. I am also not happy that my straw barely reaches the bottom of my large drink. The workers are not friendly. Overall the food was good, but just that, good.

My fortune said, "Be willing to admit your mistakes." Okay. Choosing here was definitely a mistake. I'm not sure what the draw is here. The entree selections are either empty and not available when you want them, or look like they were dished out when the original Ming dynasty was in power. For the price I should have just found a hole-in-the-wall Chinese buffet with better selection and the ability to get some soup and dessert too!

Employees are legit NPCs, and they do not wear gloves. Saw the employee put my noodle back on the tray with his bare hand.

Wasn't going in looking for a 5 star experience, after all it is Panda Express. I was also not looking to be ignored for the first 5 minutes while standing to order. Employees weren't personable or friendly at all, took 15 minutes from the time I walked in the door to the time I left with my to-go order and not one time did they apologize or even say, "we'll be right with you." Food was what I was expecting at least and was decent take out Asian. Staff could use some work in hospitality for sure.

Sometimes you just need some Panda Express. No, it's not authentic. No, it's not "good." But sometimes it's just exactly what you need and nothing else will do, you know? This location is fine. There's often a line, but it moves quickly. And there are plenty of tables inside and outside, although I'm a loyal "to go" girl myself. I like their healthier (non deep fried) options they've been adding to the menu lately, and I'm just not into things that are breaded and then doused in sauce, but they've got all the old favorites, too.

I've always liked Panda Express. I think the first one I went to was in Cool Springs Mall years ago. I also run into them quite a bit when I'm out in Cali. This location is nice because the food is always fresh, mostly due to the constant flow of people in and out going to 100 Oaks or Hollywood 27 movie theater. Although I'm not a big fan of peas and carrots in my fried rice or the extra cabbage in my chow mein, the main dishes make up for it. Some of my faves: Mushroom Chicken, Chicken and String Beans, Kobari Beef, Honey Walnut Shrimp, and Eggplant Tofu. The company likes to tout itself as "Gourmet Chinese Food," but I'm not sure why. It's decently priced and always fills me up. Strangely, it doesn't make me hungry an hour later like other Chinese places can.

This was at a time that is later than I am usually there, but the line moved quickly. It appeared that the store was staffed with another person than normal. I got in, all items were readily available, and I left. For me, this was the ideal fast food experience. Everyone is always friendly, but sometimes they do not have all of the dishes ready and I have to call an audible. This time a 10 out of 10!

A lot of negative reviews here. I have only had positive experiences at this location though! I usually go right before the lunch rush (11:30ish), or at 3Pm. The food is has always been fresh. Ever got the first scoop out of a fresh cooked Beijing Beef? Also, given the selection in Nashville, this Chinese food is honestly better than any Chinese Food, I've had around here

I have eaten here three times now and all three times, I am not impressed but hey its Fast Food Chinese food...so what do we expect right??? The place is so small and always crowded. So, I thought, hey it must be good !! Right?? Large Crowds...but not the case in my opinion. And again, this entire review is MY OWN OPINION...so don't base your choices on me... The staff is really nice, but they are always in a hurry and I feel like I am Rushed...I don't like that feeling. I have to make decisions quickly...literally split second decisions or they will go on to the next person and just leave you standing there. Even though there is a bank of employees in the rear ( you can see them cooking) and fresh food is being pumped out quickly...I just don't like the taste of much of it. The prices are sort of high, and they give you small portions I feel. With taxes and drink, it totals about $10 or more per person, so I would rather go to a buffet for that price...at least I will have more decisions but mainly I will not be RUSHED... I am going to say the RUSHED feeling is the main reason I don't like this place. The third visit was MY LAST visit....sorry Panda Express, You are Just NOT for ME....but on a better note...the staff smile a lot and the place is bright and clean...just small and crowded.

Great Management and customer service. This Panda Express is impressive. Just watched the manager go over to two elderly woman and be so sweet and helpful.

I typically love Panda Express, but this location is a very bad example of what Panda can be. Other reviewers that have mentioned being ignored for extended times before being acknowledged are spot on. Once they actually start to help you it's in a very non friendly, unwelcoming way. It makes you feel like you're inconveniencing them by being there. The food has issues too, I'm currently eating burnt rice. There's literally chunks of black rice. It tastes like a campfire. I've also been charged for larger drink sizes than I've ordered, so there's some potentially shady practices going on too. Thought third time might be the charm... but it's looking like I may not return to this location.

I have eaten at this location several times and it is usually good and fairly clean. I am disappointed that they switched from Pepsi products to Coke products however. Otherwise, I would recommend it.

Meh. I know its fast food Chinese, but I've had better Panda Express elsewhere. Chow mein was stale, like eating gummi worms. The chicken was nice and tender though. They ran out of Teriyaki chicken and I was told it would be "1 minute" and brought to my table... It was closer to ten minutes, but hey, fried rice by itself is not so bad (sarcasm). Lots of young folk working there, which isn't necessarily a problem, if they are trained properly. I like when I get customer-centric workers. When a patron walks into a restaurant or store and you have to wait for the employees to finish their conversations, it's annoying and a sign of poor customer service. Am I right or am I right? Food: Meh. Customer service: Meh. Parking: Okay. Price: Good. Actual Pandas: None. Maybe next time.

This location has really gone down in quality! The honey walnut shrimp used to be so good, the past 4 times or so I've been there it's soggy and bland, I'm not sure if they've changed it but I think I'll just give up on it, you pay extra for it and it's not very good anymore. Every time I'm there, the drink machine is broke or there is no ice. OR, they only have large cups, which are huge and they charge you for the large even though you wanted a small and they don't have the cups. Today, there was no ice (or small cups anyway) and the bottled drinks were all warm. They really need to step it up, it used to be a good location. It's just getting worse every time.

Since this is a chain restaurant that is typically found in mall food courts or airports the reviews of this place will probably be bad and some terrible personal experience someone had. I like this panda express because its located next to some cool shopping locations (electronic express, Russ, tjmax, pet smart, Michaels crafts) so you can grab lunch while shopping. They have a ton of choices at this location. They have 6-7 different chicken dishes atleast! The food line is clean however the tables never seem to be bussed and the trash is always over flowing. The food over all is fresh and good tasting. Considering Nashville is the worst town for good Chinese food I'm happy this Panada Express is here!

Panda Express is fast food chinese - but it hasn't disappointed. My husband and I are from Los Angeles where there were a lot of these, so we were so excited when Nashville got one! It's similar to Pei Wei - but is clearly more "fast food." I love the Orange Chicken. My husband always gets the Kung Pao Chicken. The Golden Treasure Shrimp is great, too. You can't really go wrong. I also like the Veggie Egg Rolls. I recommend the two entree plate: Pick Fried Rice, White Rice, Chow Mein, or Veggies. I usually get half White Rice and half Chow Mein. Then pick two items.... Yum! They give you a fortune cookie too! :) TIP: You get more food if you order to-go....even if you eat there. :)

Two years in Nashville and the best Chinese food restaurant still currently open (What happened to Bamboo Garden?) is Panda Express. And this makes me a sad panda. Well, Panda Express is definitely American Chinese food, it is filling, and it is cheap (around $6-8 per meal). I would give it a C+ for authenticity, due to surprisingly good Gan Bao Chicken and stuff like black pepper and celery chicken and the honey walnut chicken that was always a guilty pleasure of mine as a kid. Heck, I'm even support the orange chicken Panda Express claims to have invented. On the other hand, they get docked for the sweet and sour and Mandarin Chicken. Really, any dish with only meat on it should be skipped, for it will be liberally doused in sauce. The food is cooked pretty quickly by a very visible kitchen team (with woks!), and service is prompt and friendly. There is little I can complain about here. ...except during lunch and dinner, when this place is jammed with people like sardines. Please Nashville, get a good Chinese restaurant. This is killing me.

This was my first time here and I got there yesterday around 3 pm . Every thing ( most of the bowl )was empty . I asked for the steak and they told me I have to wait 5 to 10 minutes, the girl wasn't nice or friendly , I asked some questions and she acted so impatient I got the beef broccoli and it was hardly any beef in it and I also got spicy beef which was cold and not fresh. The food didn't have any flavor and was not fresh ! I will never go back

I loved this location. It was fast and friendly. I tried a few things and then ordered what I wanted. I was sad they didn't have the mango drink their menu was promoting since my husband specifically wanted that, but otherwise it was a pleasant experience.

For fast Chinese, it's the best. Their Beijing beef is my favorite dish but their shrimp dishes are great as well! If you're in a hurry and need Chinese food to go, this is your best bet!

Panda Express is what it is. You aren't going to get gourmet Chinese food here, but it will be tasty for the most part. You can get in and out in 10 minutes, and the food is freshly prepared (which is half of the battle with Chinese) I still prefer a Pei Wei or PF Chang's to this, but my wife and I ate until we couldn't eat anymore and the total bill was $15.

Now many will see this 1 star rating and likely think me a prude- but hear me out. I just moved the the Nashville area from Chicago- where I worked full tiem as a Chef for Panda Express. I know how to cook nearly all of the dishes and after tasting Tennesee's Panda quality from not one- but several different resturants I am apalled. I know for a fact- that their meat is of a lower quality- that they skimp on either the sesame oil or the cooking wine for the chow mein, (It's been a year since I actually cooked cut me a break) and that their cooking times are off. I have seen their people in charge- and it appears they RUN the place exactly as they do in Chicago. The manager's are professional and know how to do their jobs. Spendid people. THe only fault with (at the very least) 3 of the however many Panda express there are in Tennesee is the taste. I thought at one point that maybe my taste buds had changed- but I took a trip back up to Chicago a few weeks ago and tried Panda out again. Same old good taste. Quality. I hope my review does something to improve Tennessee's quality. For those interested in appealing to me about this; leeland.winfree@gmail.com I worked for the Panda express on State street. Resturant code 2012. Brian was my manager- and when I worked there Ken Chan was our District Manager- but I hear he was recently replaced? Aw well. Cheers, -L

When I am short on cash, and I want to get something tasty that'll make me full, Panda Express is nice because I can get a nice sized box of fried rice for $2. I don't know if I saw the word "Chinese" anywhere in the store, which is probably a good thing, since the store is about as authentic Chinese as Graumann's Theater in LA is. The place is clearly a chain, and has the slick corporate look to it. But it has a nice selection of all kinds of, um... Asian-style(?) dishes, all of which are fresh and loaded with veggies and meats. If I was in the 100 Oaks area, and my family needed a quick lunch, this would almost certainly be my choice. Nice little place.

3 stars is definitely means A-Ok in this case. Panda Express is just that, A-Ok. Some where I will return because it happens to be one of my favorite chain Chinese food spots, but it is obviously not in the ranks with fresh, traditionally made Chinese - which is nearly impossible to find in Nashville. That situates it at 3 fabulous stars. I grew up eating at Panda Express in our Malls back home in CA, they are a staple there along with the stand alone restaurants like this one in Berry Hill near the 100 Oaks Mall. The location is super convenient, directly off of the 65 and close to 100 Oaks and the theater. We first visited during Christmas time following a hellish shopping trip, the space is clean, organized and runs like a well oiled cafeteria-style, move that tray fast- kinda place. You request your selected dishes as they scoop them into your plate and serve you over a glass barrier. Fast and efficient. I also enjoy the clear view of the grill/kithcen area where the cooks are preparing the food,. The service is quick, food served hot and the quality is better than most fast food style chains. Prices are definitely fair and they offer special items on the menu which change periodically like Coconut Shrimp which can be added to your meal or chosen as one of your "meat" choices. They also offer veggies, low mien, egg rolls, fried wonton and crab rangoon and fried rice. You can also get steamed rice if you prefer. Overall worth the visit if you are in the area to take in a movie, shop at 100 Oaks or work nearby.

2013/026 I like going to Panda Express because it's just like a Starbuck's or McDonald's -- the food is consistent and uniform at each location. So is the seating arrangement, since this place was almost a mirror image of the ones I frequented on the other coast. I was in the shopping mall at 100 Oaks and had a hankering for something Asian-ish. I got my usual and it tasted just the way I expected it to. Up until I got to Nashville, I thought for sure I never had cream cheese in my Chinese food before. But when I saw their rangoons, I was suddenly reminded that I did have them back in California. I thought it was weird back then, too, but it didn't stop me from ordering them. The ones here had a weird herb used to season the cream cheese. I don't remember them tasting like that at other locations, but maybe it's been a while for me.

The staff was very nice - and the place was pretty clean. However there were three of us - and we all tried a couple different things and none of them were cooked very good. Things were quite over cooked,or the seasoning was either missing or over-powering. I would suggest sampling things ahead of time (if the line isn't too crazy)

I grew up on Panda Express, so I was pleased to see it finally expand out to Nashville. If it's busy, the food is fresh and it tastes OK. The orange chicken is what they're really known for. However, if you go during an off period, be warned: You might end up with a plate of warm vomit. Half the food is fried and all of it suffers from lingering on the hot bar. Here's a tip: sample the food before you get it. If the fried food is soggy, don't bother ordering. You're going to hate it. Otherwise, it's passable chinese food. Probably better than the greasy chinese take-away near your place, but nothing to write home about. I can only think of 4 chinese places in Nashville that I'd rather have than Panda Express.

Qudoba / Chipotle meets Chinese. I have never been to a Panda Express before and I must say it surpassed my expectations. Everything is fresh and you can see all their cooking and ingredients out in the open. The food is NOT cooked to order. It is all already cooked, so probably best to go when they are busy. I got Pot Stickers, Kung Pow Chicken and Beijing Beef with fried rice, all for $7. It was way more food than I could eat. Everything was very fresh and quite delicious. Apparently their most popular signature dish is Orange Chicken, I'll probably try that next time. They offer over 12 different entrées to choose from. They will let you sample as many of the entrées you want by giving you a small amount on a tooth pick. They also have "Smart Wok" entrées that are 250 calories or less. The dining room is very clean and they have all kinds of choices for drinks, soda, energy drinks and several kinds of iced tea. I'd go back because of good value and great taste . I'm giving it three stars instead of four because the food is sitting under heat lamps and is not cooked to order. In my opinion for a restaurant to get 4 or 5 stars I want the food cooked to order, although for the price and taste this is quite good.