Panera Bread

Spacious! Almost cafeteria-like in its rectangular customer area, where everyone can see each other. Strawberry lemonade & brownie we ordered was good like most others.

Sandwich was not bad. Mac N Cheese is super creamy, which I like. The only thing that is not good about this store, is the location. It is tucked in to a small block, and when traveling northbound, it will take a while to cross the street during rush hour.

Great attention to detail. Friendly atmosphere. The food was excellent. The small things are the most overlooked by a chef but often times the most important. My breakfast was prepared perfectly. As an experienced restaurateur, I could see they take good care of the kitchen as well as the service. I will return.

I went to Panera Bread’s drive-thru on Cooper in Arlington today around 1pm. It’s been a while since I’ve been there. One of my former employees suggested I try the Blueberry Lavender Lemonade, so that’s what I ordered first. I also asked to order a side of Green Goddess salad dressing. The lady at the speaker told me I couldn’t order it unless I also ordered food. I said, “Well, I ordered a lemonade.” She replied that it had to be a food item, because she couldn’t sell me a side of dressing. She explained that if I ordered a salad or sandwich, then she could give me the dressing on the side for free. I told her I wasn’t asking for anything free, I was completely willing to pay for it. I asked again if I could just order a side of dressing, and she said she didn’t have a button to ring it up. When I asked for a manager, she told me she was the manager and that her name was Destiny. At that point, I just thanked her and drove off. I don’t understand how a salad and sandwich place can’t sell a small 1–2 oz cup of dressing. Is that really valid? Is your POS system truly set up this way, or was the manager not trained properly? It doesn’t seem worth losing a sale (and now receiving a bad review) over something so simple. I definitely would’ve been a returning customer, but this experience turned me off. Please advise.

As usual, the food at Panera Bread is typically good, and freshly prepared. At 10:00 on a Wednesday, there were surprisingly several people there, and more waiting behind me. I went to buy a gift card for the family of some accident victims, and decided to have a spinach and artichoke souffle with a cup of hot green tea with ginger and honey. The food was warm and looked good. After I paid for the food, I also purchased the gift card. The staff working the register couldn't figure out how to make it work. Seven minutes and a manager later, I went to get my hot water and tea. No hot water. Fortunately, a worker happened to be passing by and got some hot water for me. It's hard to get, and keep, good help. Finally, after sitting down to a semi-warm souffle, I enjoyed the snack.

Usually like this location but today they gave me this when I ordered an Asiago sausage and egg breakfast sandwich. It’s like a tiny little disk, was burnt and tasted like soap. Not sure if I’ll ever go back to that location. Also it was a long wait and I was the only car in the drive thru. I can’t believe they put that in my bag, took my money and smiled in my face. Shame on them.

I have always enjoyed their fresh food, the quality and how unique their menu is, talkless of their fresh bakery and bread. Lately I’ve been enjoying the Sip Club, it’s a game changer since I love coffee, I can have as many coffees as I want a day.

I actually had a horrible food experience but wanted to shout out to the manager on duty MOTHERS DAY for helping me fix my issue. She was sweet and patient and deserves more recognition 👏 I will still frequent this location but just cautious in how I order now