Panera Bread

The sandwich was good and the price wasn’t bad at all. Nice place to relax and have a good conversation! Also offers free wifi!

I love coming here. The coffee subscription is great and makes The drinks very cheap. The staff is very friendly and recognized me when I come in period it is always clean here and very pleasant.

I went here with my mom sometimes in my early teens, when she babysat the first son of a Scottish man residing just a few blocks east of Missouri State University. And sometimes when we went for walks, we ended up going here. And I must admit, I LOVED it here! I LOVED going for our walks across the street from the university, especially when we went here! Even so, this is exactly why Missouri State is the four-year university I chose to attend. (Yes, I did end up going there after graduating from Ozarks Technical Community College.)

Friendly staff and great soup, kinda pricey but it's good food.

Hello everyone! We were with my family. We liked it very much, there were not many people, it was very tasty. A very large assortment of food and a large selection. Recommend.

I love the healthy options that Panera offers. The food is really good and most of the time is ready when they say it will be. Over all a really good place to get some quality food. Accuracy, however, is not their strong point. I travel quite a bit and Panera is one of my go to places to eat but I have found that getting exactly what you order is often a problem. Good help is hard to find right now particularly in food service so I am not going to bash them to hard on this. I would just warn everyone to check your to go order before you leave the restaurant because there is about a 50/50 chance it will be wrong. Not horribly wrong like the completely wrong item but say you order a breakfast sandwich and choose your egg to be scrambled as opposed to over easy, you may get scrambled, your may get over easy or you may get both. And sometimes, just no egg at all. I could give lots of examples but given the current employment environment I don’t see things changing for the better anytime soon. They are always very nice and quick to correct the error and the food is just so good. They were not this way pre-pandemic so I blame it squarely on the difficulty of finding good help now days. As far as everything else goes I would give them 4 and 5 stars.

Where do I start…there wasn’t anything good to say about our experience. We get there and it was freezing inside, maybe 65 at the most. We spent $20 on two bowls of soup and it was literally 90% chicken broth and 10% actual food so that was a complete waste. Then our food got to us cold, and the cashier told me to heat it up myself when I told them about it. The place was disgusting, you could tell they hadn’t cleaned it at all. There were crumbs everywhere and tables all over that were sticky and gross. Not to get heated over fast food, but this was the most god awful service I’ve ever had. -5 stars if I could.

Very disappointed in this Panera Bread location. Normally love everything they make so I was excited to try the new Chicken Signature Take sandwich. I get there right at lunch beginning to get it fresh. When I ordered it the cashier walked a few feet away to ask if they have the sandwich and I hear someone tell her no, they are still frozen. She returned and states they are out of the sandwich. Out of both the signature and spicy. She didn’t realize I overheard that they weren’t out- but frozen bc they aren’t ready for lunch. . So you have 2 brand new items MANAGEMENT, but you run your restaurant so poorly that you don’t have your menu ready for lunch?? I ordered a small item and left. They lost a large order bc I was buying for the office. I also didn’t tip. Unexceptionable management. Your employees loose out on tips and the public gets angry at them when you don’t have your menu ready!

I was NOT amused by the amount of attitude the cashier gave me over a question I had about ordering today. He talked to me like I was stupid. I left after that.

Don't waste your time at this one, go to the one off Sunshine. The last 5 orders I have had they have not been correct. They forget sauces/dressings, customer service is bad, I measured a literally 1/4 cup of lettuce for my salad with two slivers of chicken. I have been going here for years but it has gone so down hill I promise I won't return. Embarrassing.

I have zero issue with ciabatta bread sometimes I like it but when I say I want asiago 3 times and then the cashier reads me back my order and includes asiago I am assuming I am getting my sandwich on asiago but no the bright minds of the morning shift workers decided I should have ciabatta instead so that is what I am stuck with summary: get your shit together panera not that difficult to make a sandwich

I ordered a bacon egg cheese sandwich. I was took one bite assuming it was correct and it only had egg on it. I took it up front and told them; they threw some bacon on it and still forgot the cheese. I don't mind mistakes but the workers seem careless and annoyed.

The food was fresh, I had a Mediterranean salad bowl and a frozen strawberry lemonade. The service was excellent and fast great food and feel

I just wanted to say thank you to Sam (I think he is a manager, not sure.) I've had a horrible day and when ordering some food Sam was very kind, helpful, and even offered me a free green tea for my troubles (non-Panera related issue.) so anyways, thank you Sam for showing me great customer service and making my day a little brighter I will for sure be back to this specific location

They forget the cream cheese every time I pay for it. If you're going to charge for it, we expect to get it.

I live at Glenstone and Cherry, and I order from here online more than going inside. My delivery orders are always 100 percent perfect. The food is excellent. Today I had to go in because I was harassed by a rude person across the street while I was waiting for a bus. I was so scared! The manager really rescued me and was super kind to me. I will be a loyal customer of Panera forever, this location is staffed by super kind people. I do buy bread here often for home, and it is always delicious too! The location is really friendly to students, I always see students hanging inside there and looking quite happy. I have seen a few happy professors also. I will write a better review once I have rested, I just really want them to know how much I appreciate their kindness and compassion today.

Good fresh food but over priced. This location is close to my work so my co-workers and I walk over from time to time. I love fresh food bread but the food are too pricey. Sometime they will forget the order so you have to remind them that you don't get your food yet. My favorite about this place is freshly bake bread that you can count on!

Please be advised that when ordering online, when you pick a 15 minute delivery time as listed on their website that Panera may deliver the order earlier than specified based on their schedule. I made an order this morning around 9 AM because I knew I would be in a meeting and specified delivery between 11:45 and noon when I knew I would be out of a meeting. The order arrived at 11:30 and I was pulled out of the meeting to go up front and receive and sign for it. This is precisely what I wanted to avoid. Plus, the extra 15 minutes of sit time contributed to my food not being as warm as it should have been. Panera either needs to deliver at the specified time (best option!), increase the delivery time blocks to half an hour vs. 15 minutes and deliver on time, or put a large note on the website that states the order may be delivered earlier than specified based on Panera's schedule.

I like Panera and my family and I eat a lot of Panera all over the states. This place though really rubbed me the wrong way. I found the staff to be pretty rude and also all the empty tables were filthy. Also, there were a lot of homeless people hanging around, which I didn't mind, they were just trying to get warm. I over heard a guy asking the cashier if he could buy a homeless couple food, and she basically told him no because she didn't want to encourage them hanging out. I mean I get it, who wants homeless people hanging out in their establishments, but they were not bothering anyone... just sitting by the fire trying to keep warm. And who are they to say a customer can't feed them!

I literally live right across the street from this Panera. I have walked in there 3 times. I took my laptop once and for some fn reason couldn't get it to connect to their WiFi and I didn't bother to ask for help. I ate my sandwich and pressed. I like the overall clientele, it consists of college students mainly. One of my ventures there I somewhat overheard the conversation between what appeared to be 2 students and a professor sitting on the leather couches having a "deep" conversation. Others were absorbed in their notebooks doing apparent school work. I am not overly impressed with the menu compared to other places like The Frisco Restaurant, but it is okay. The atmosphere trumps that. So I give it a 4. Eye candy wise, sheet, definitely a 5 with all the college cuties in there...

We live with in a few miles of this Panera. We eat here at least once a month because it is delicious and fresh. However, this last time we placed an order was very very frustrating We ordered for delivery (which they do now have). The website timed out while ordering and we had to try again. Guess what? Timed out again. So we called and tried to put in the order and was told delivery orders had to be made online. Explained the pain in the ass website is down. Took the lady 10 minutes to put the order in manually. Finally placed a damn order 30 minutes later. We receive our delivery and went to divvy out the order to the family. They forgot the bread bowl for the soup and the mac and cheese order (a large) was less than half full. From start to finish it took over an hour to get food and then it was not correct. Why the five star rating then you ask? Well I called and told the manager I was a little more than pissed about what it took to get our wrong order. He admitted they dropped the ball on their service and apologized profusely. Within 10 minutes the same driver was at our door, with a bread bowl, a very full, large order of mac and cheese, and a free bag of scones. The driver was very apologetic as well. Goes to show that you can miss the mark on service once in a while, and as long as you try your best to recover your dignity, then you get the benefit of the doubt.

It had been awhile since my husband and I visited a Panera Bread. Partially due to the warmer weather, and other because we eat a home most days. However, because of a long work day, we decided to stop in and eat. I was suprised at the Pick 2 menu's vast change. In fact, I don't think it is a good change for this chain. Mainly, because the pricing is so confusing. After staring at numbers all day, I not only have to decide what I am hungry for, but also calculate what it is going to cost. For an indecisive person like me (everything always sounds good), this takes way too long for the customer to pick different combinations. Instead of my traditional Pick 2 with half of a sandwich and Broccoli Cheddar soup, I went for a Thai Chicken Salad. Warning: these portions of salad are HUGE! Hence, why there are available half sizes. Go for that. Trust me. My eyes were bigger than my stomach and went for the whole salad with a baquette. The bread was yummy, soft, and warm as usual. The salad was filled with lettuce, red peppers, soy beans, and chicken topped with a sweet and rather spicy (like curry spicy) dressing. I love spicy food so I didn't mind the dressing, but my husband did not care for it. I did find toward the end of the half of my salad that the dressing did overpower the crunchy lettuce. (I'm one of those that automatically puts half of my entree in a to-go container for lunch the next day. Hey, if I'm going to pay for a large portion, I'm going to make two meals out of it). The chicken was a traditional grilled, sliced chicken served chilled. I would have preferred warm, but it is a salad. Panera nows brings your food to you by number. You are advised not to tip the employee-- hence, the price increase. However, they leave it up to you to clear your table or not. I still didn't find out what was expected of me on that point. My husband enjoyed his bread bowl filled with Chicken & Wild Rice soup. I wish I had done the same with Broccoli Cheddar.

just like every panera i've ever been too. portions looked smaller but probably weren't.

The food is good but today I ordered rapid pick up. When I got home I realized that half of my order was not in the bad although it was marked on the receipt that everything was there. I had to drive back, wait in a long line of customers only to have the store be out of an item I ordered. Just a waste of my time and much frustration.

This is my favorite place to study on weekends. The atmosphere is so cozy and the food is great. I love how close it is to campus - makes for a quick walk. The food is always delicious and the service is always great!

Just came back for lunch and had a great meal at Panera. The review I saw on here was right on! The food was fresh and only took 10 minutes to prepare. I go out to eat every day and really enjoyed this and highly recommend them.

How do I love thee? Let me count the ways. One less for taking away my bread! I don't recommend any of their new soups (stick to sandwiches; you're bakers!) but quality cannot be argued here and I adore the rewards program- at least, I would if I went often enough to actually get anything- and I would, but my husband does not share the deep and abiding love I have for fresh bread and deli meat. Thank you, Panera, you always put a smile on my face!

Very clean, and friendly. Everything was fresh, and not priced overly. Great cafe, love reading there!

The great people a the "campus Panera" are always helpful. Whether you need lunch, a cup of java, or wifi access they are there to accomidate your needs. I suggest the chai tea with a pineapple bundt cake, a great way to start or finish a day. More than once they have let me stay while they shut down, so I can finish a conversation, book, or online project. The only problem is with big to go orders, they seem to be kind of forgetful. Perhaps this has changed, being I encountered that problem 6 months ago. If you are dining in go see the people at this Panera, the best in town.

Be prepared...unnecessarily long review of chain restaurant in 3...2...1.... Of all the Bread Co's/Panera's I've been in, this was certainly the weirdest layout. Aside from that odd but accurate comment, I will now wax philosophic about how I feel about what Panera has become over the years. I can't honestly tell you the last time I sat down and ate in a Panera. Sometime when I was in Chicago, I'd imagine. In any case, upon today's visit, I was surprised by a few changes that I can only attribute to the fact that my visits to Bread Co, if there were a line to chart such an inane piece of data, peaked when I was in high school when it was still St. Louis Bread Co and I was in St. Louis and have witnessed a steep decline in the many years since then. When I was in Chicago, I often frequented Corner Bakery over Panera, not so much by food preference but more so by convenience (one was a block closer to school and work, and my school pals wanted to go there more than Panera, so yeah). So, why bring up my visits to Corner Bakery in a review of Panera. Well, frankly, if you would have completely eliminated the color scheme of the panera I was in--and the signage for that matter--I probably would've thought I was in a Corner Bakery. Little things (employees bringing the food to your table instead of calling your name, while making sure to take the number and number holder that identifies your ticket; bussing your table for you; the expansion of the bakery items) just screamed "we're trying to out-corner Corner Bakery," but I must say that I liked the changes. I also like some of the new salad options, including the hidden menu items, although I hate the concept of hidden menus that are clearly not hidden. The chicken hummus power bowl is filling and delicious. I could eat that like once a week. Really, I could. I like that you can get a salad with salmon. I like that they have a good variety of salads period. I like that they still have my old standbys if I don't feel like a salad. I'm looking at you You Pick Two the Asiago roast beef sandwich and the vegetarian black bean soup. I've been eating that soup for like a decade now (basically since they removed the cream cheese potato soup from the menu, and since I realized that I could probably eat three bowls of the black bean for the calorie count of the cream cheese potato soup). The prices are definitely a little higher than typical fast food-type fare, but the food tastes better, and you can order relatively healthfully or not if you don't want to. So, yeah. This is like basically the same place it's always been in some regards while totally being different. And it's like a good lunch spot and stuff...with an annoying parking lot. The end.

First time in any panera bread and I'm glad it was this one. Food was tasty and fast. It's Starbucks meets schlotskis. Order area is cramped. Parking is a bit confusing.

This was an awful experience and they were out of almost everything I ordered. In previous visits they also failed to have the food I was looking for. You would think Panera bread would have bread throughout the day and especially at dinner time. Would not recommend to anyone considering the price and shortage of food at all times.

Crust as hard as concrete.... I've been to the Panera Bread store on National Avenue (and other locations) for lunch a few times. The service was great, the store is always clean, the folks are friendly, and the menu has plenty of tempting options. But every time I order a sandwich I am disappointed. It is ironic that a place that is supposedly known for being a bakery has absolutely the worst bread I've ever had. Invariably the bread is dry, flavorless, and, most of all, the crust is hard as a rock. I think the bread sliced up my gums! I've heard the same thing from a couple other folks. Even when I've purchased breakfast pastries for the office, the cinnamon rolls and other items are hard, dry, or stale. I just don't get it. Maybe this is just the bread at the National Avenue location. Again, the service is top notch, the place is clean, and the atmosphere is great. I just can't recommend the bread. Just order soup or a soft drink or coffee...

The food/price is the same as any other Panera Bread you'll visit around here, but because of the locale, the atmosphere made me feel like I should be carrying a Mac, reading Camus and wearing one of those Fidel Castro kind of hats...

I am giving 5 stars because of the stellar customer service! I ordered online and had to cancel and reorder, they were very helpful with that. Unfortunately, somehow I got charged 3 times. I called them and and they said they would look into and take care of it. They even called me back the next day to be sure the additional charges had been reversed on my card. Very nice people!

The food is great, but the price is stiff. The staff varies from friendly on some days/locations, to downright rude and obnoxious. You still can't beat their bagels though...

Panera Bread used to have the very best sandwiches in town. WHAT HAPPENED? Ate at the Sunshine Rd location yesterday at lunch. It looked like people were using the eating area just to meet and do business - nobody seemed really excited about what was on their plates. Come on Panera - you're charging alot for your food, how about a little fluff with that sandwich!

I went to Panera Bread store on Sunshine in Springfield, MO with an out of town friend and ordered their Autumn special the Turkey Flatbread with Squash Soup. Almost a $10 purchase with no drink. As I waited at the table for my friend and my order a worker came to my table and said "out of Squash Soup." I chose another not of my preference, but had no choice. Then I got the flatbread sandwich. It had about a 1" x 3" tiny piece of turkey, just one, several baby spinach leaves and a tablespoon maybe of cranberry type jelly. I didn't complain because I wanted my visit with my friend I hadn't seen in years to be pleasant and she suggested Panera. I will never go there again. I'm sure their ad on TV shows a much larger sandwich, at least more turkey. Could they spare it for nearly $10.