Sierra Kalman
Google
This was our third attempt giving Panevino a fair chance, and unfortunately it will be our last. Each time we’ve visited, we’ve left in a horrible mood.
We’ve had the same waitress on all three occasions, and her condescending tone has been extremely off-putting. I’m not sure if it’s because of our age or simply her style of service, but it has consistently made the dining experience uncomfortable and unpleasant.
We’ve brought family from out of town hoping for a memorable evening, only to leave disappointed. The food itself was fine—about a 6/10 in quality and flavor—but even that felt diminished by the lack of warmth and attentiveness from the service team. We also tried one of the specialty cocktails, which was way too sweet. We let them know that it was way too sweet, and that I can’t drink it. So I ordered wine instead, did not receive my wine until after the dinner arrived, when I asked if the wine was still coming. They ended up charging me for the sweet specialty cocktails that I couldn’t drink, which just sat there on the table the whole evening. Disappointment with the customer service.
After three chances, it’s clear this just isn’t the place for us. Sadly, what should have been enjoyable evenings ended up feeling like wasted nights, and a waste of $250+.