Papa Johns Pizza

This is the second time I’ve ordered from them and it’s been a hot mess. They always get my order wrong. I asked for a small pepperoni pizza and they gave me a thin crust burnt cheese pizza never order using uber eats for them either you would never get a replacement pizza and very little money back! Worse place ever 🤮

I placed an order for curbside pickup, but no one ever brought it out, so I had to go inside. When I got there, they only had half of my order ready. They had to make the missing pizza, which I understood, but when I requested for the entire order to be remade so everything would be fresh, it became an issue. In the end, I waited over an hour for my order.

There's little rolled up plastic pieces in the dough and sauce from the utensils they use. I got a job at a different location in Riverdale just to investigate myself. It's easy to mistake the plastic from some type of spice in the sauce

Yo, can yall stop givin my orders to people who are gonna eat or take my shit? Make sure they confirm orders and actually make sure the food is untouched till they reach the car??? Sick of wasting my money here this isnt the first or 2nd time this has happened.

If I could give this Papa John’s zero stars, I would. The employees here seem way more interested in their phones and chatting than actually making food. I had to wait over an hour for a small pizza—which is absolutely ridiculous. Meanwhile, the staff was too busy yapping away and scrolling on their phones instead of keeping up with orders. No urgency, no customer service, just pure carelessness. If you’re hungry and don’t want to waste your time, go somewhere else. This location is a joke.

They forgot my garlic knots however, when I called there is no hassle or pressure they just said okay will we make them and send them back out. They arrived in such a timely matter my pizza was still warm!

Clearly there's a new manager. The last few times I've had great experiences. I even messed up my order and he corrected for me with no issues. Thanks again.

Order was supposed to be square cut and wasn’t. Food ready fast but drowned in toppings. More onions than cheese. All sausage half onions was more like half onions and half sausage. Onion side had little to no onions.