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"An investment firm is injecting $200 million into the beleaguered pizza chain and has installed its CEO as the company's new chairman, a move that appears aimed at stabilizing finances and consolidating leadership." - Whitney Filloon
I don’t do delivery here because they use Doordash for delivery services. But when I do pick up it’s pretty safe. They re-made my pizza fresh the other day because they gave me the wrong order. Only took an extra 15 minutes and it was perfect. It’s a good amount of food for the price and the toppings are always consistent.
Nicholas Ambrogi
Google
Order way ahead of when you actually want to eat. Sounds like this is a common complaint. Pizza was 45 minutes late. Manager was not helpful or sympathetic and tried to blame DoorDash.
Matthew Woods
Google
I ordered pizza here and was told it would take 30-45 mins. After a hour of waiting we received a text from the driver saying they are just waiting on one more item. It has been another hour since then and we still haven’t received our order. Now I’m trying to call to get an update on my order and I’ve been stuck on hold for over 10 mins with no answer. Poor staff, decent food when it actually arrives.
Jeff H
Google
Ordered for delivery, after an hour we called to find out they didn’t even bother to send a driver. Claimed they were here and called, no missed calls, no pizza, and they also claimed they were here for 20min while I stood out front. They were rude when we called to check the status, lied to us and we never got the said pizza. I wouldn’t even waste my time trying. Ot worth it in any way!! Oh ya, and NEVER AGAIN!!
Derek Witkowski
Google
Great experience, ordered ahead 2 pizzas and wings, went to pick it up, was ready to go, everything made perfectly and exactly as ordered. Great job, thanks! Will be back, very happy a Papa Johns is in the area now, gone far too long without one.
Daniel Cruz
Google
Placed an order through the app and of course they didn't make it then say they can't find order on the computer. Tracker app says it's been delivered but I have no food so who controls the confirmation status to mark it as delivered. Good thing I was gonna pay cash if not I would have to wait for a refund. They just opened and they can't get orders straight
John J
Google
Rude service, very slow and disorganized. 3x I have had to wait 1hr and a half just for an order. Good luck if you order on Doordash because you will be forced to wait over an hour since they already started making it, then the food arrives cold and you can't get a full refund. Im not coming back since THIS IS A CONSISTENT PATTERN
Joel Pares
Google
Bad experience the manager was unprofessional was yelling at customers and yelling at the employee so unprofessional instead of helping her employees she was just yelling at them so unhappy with my order and experience
Melly M.
Yelp
Terrible service. 6 people waiting and friends of the 3 staff are here walking around with their kids. This is a job not your social time!!