Papa Johns Pizza
Pizza restaurant · Newport News ·

Papa Johns Pizza

Pizza restaurant · Newport News ·

Pizza chain offering classic & specialty pizzas, wings, sides

pizza
extra cheese
burnt pizza
poorly cut pizza
papdia
quick service
good customer service
friendly staff
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null
Papa Johns Pizza by null

Information

12638 Jefferson Ave, Newport News, VA 23602 Get directions

$20–30

Order delivery
See Menu
Accepts reservations
Popular for lunch
Popular for dinner
Comfort food
Credit card accepted

Information

Static Map

12638 Jefferson Ave, Newport News, VA 23602 Get directions

+1 757 877 7788
locations.papajohns.com
@papajohns
𝕏
@PapaJohns

$20–30 · Menu

Features

•Accepts reservations
•Popular for lunch
•Popular for dinner
•Comfort food
•Credit card accepted
•Debit card accepted
•Contactless accepted
•Free street parking

Last updated

Jan 17, 2026

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How Does Papa John’s Papadia Compare to the Piadina? | Eater

"This large fast-service pizza chain recently introduced the Papadia, a flatbread-style “pizza-sandwich” it bills as a lunchtime disruptor. The Papadia is explicitly inspired by the traditional romagnolo piadina, but according to a self-described piadina aficionado the resemblance is superficial: the dough tastes and chews like standard pizza dough rather than the simple, griddle-cooked, lard- or olive-oil–enriched piadina, and the filling was essentially an unsealed calzone—heavily loaded with salami, sausage, banana peppers, alfredo sauce, and rubbery mozzarella, served with a small container of room-temperature marinara. The review finds it enjoyable in a guilty-fast-food way—likening it to a meat-lover’s pizza folded in half—while criticizing the chain’s vague, corporately framed nod to authenticity and the common practice of sanitizing regional specialties for mass markets. The chain’s size and market reach (thousands of franchises and a top-ranking fast-service position in the U.S.), along with its controversial corporate history and founder’s 2018 resignation, mean the product is positioned to succeed commercially even if it disappoints purists seeking a true piadina experience." - Terrence Doyle

https://www.eater.com/2020/3/3/21163483/how-does-papa-johns-papadina-compare-to-emilia-romagna-italys-piadina-review
Papa Johns Pizza

Justin B

Google
This store has completely fallen apart over the last year. Just received my order and a pizza was not cut. I got a 2 L of Pepsi zero instead of a 20 ounce of regular Pepsi. I asked for three garlic and got three completely different dipping sauces. Last week I ordered three orders of Peppers and they literally gave me three peppers in a big box as if it was a joke.

VitalPoleCat M.

Google
Ordered an XL New York pepperoni pizza through the app. Only got a cheese pizza. Pizza was crunchy, ordered boneless wings and the wings look like chicken nuggets. And ordered bread sticks and they look horrible. I definitely will not be ordering from this place again. Came back from overseas and wanted pizza and I get bad service. Called the store and told them I didn't get pepperoni and they said I only put cheese on it...why in the world would I order a XL Pepperoni pizza Special and only get cheese?? The box says pepperoni pizza but apparently you have to add pepperonis to the order but it's a freaking pepperoni pizza why do I have to add pepperonis on a pizza that's already named pepperoni?

Kulatida L.

Google
Two delivery in row. First time driver forgot the 4 sauces and blame people the store people for not packing. Second time they bring the wrong sauce. And was told to wait for the sauce to get deliver again while the pizza get cold coming from a manager on the phone. Got the order at 1200 and got the sauce at 116pm. That's with me going there to get it myself and the driver still have not come by.

Brenda W.

Google
Took forever for delivery and the pizza of course was not fresh or hot. Didn’t know I needed to pay for extra cheese to get a normal amount and the sauce……smh. Never again!!!!

Tonya C.

Google
I am a strictly papa girl, but this visit was horrible. Our Pizza was flat, way to much sauce, not enough cheese (esp. $ 4 extra) and it was burnt. I used my Papa rewards and felt like they decided because I was not paying the full $40 it did not need to meet the standard. I will say this is not our normal store. Tried to leave feedback with the corporate page for 3 days and it never would completely let the survey finish, guess they really did not want my review!

Sarah G.

Google
Orders an extra cheese pizza…the first one that arrived had such little cheese you could see the crust plain as day with no cheese even melted on it…the remake we received was JUST as BAD. If this is your extra cheese I’ll go somewhere else. Like Marco’s who actually puts on a decent amount of cheese.

Mustafa O.

Google
Convenient location for those who live near Newport News Airport. I usually place my orders online and use the text message service in order to know when my order is ready for pickup. This location as all other Papa John's locations, clean, has good customer service, and food quality is good. Papa John's is usually my favorite pizza restaurant to order from.

Annette M.

Google
Got my food delivered so can’t judge the atmosphere but the delivery I placed online was easy, didn’t take that long and my food was hot and good. They don’t have very good ranch tho I can do without it
google avatar

Monica G.

Yelp
Ordered food on the app, said about 8-18 minutes and I was able to view the progress on the app. However I never saw the food make it to the oven so after 20 mins I went inside. When I got inside they said it would take another 15 mins because their computer was down. Well idk how that affects my order nor do I believe it was necessarily true because they continued taking orders on the computer and continued accepting transactions on the computer as I waited. However, I don't really care about that I just would prefer my food to not be burnt. My garlic knots were over cooked, crunchy, tasted burnt, and the garlic sauce was sloppy poured into the box as it leaked out onto the sides.
google avatar

Abby R.

Yelp
First time at this location. We were out this way and decided to order online to pick up. Masks required which was not an issue at all. The cashier was nice and the orders of the 2 pizzas were correct. No issues at all.

Emily B.

Yelp
We ordered a Shaq-a-Roni for family get together. I ordered with extra pepperoni. Many were excited at the pizza they saw on TV. The pizza came in with less pepperoni than the picture. Everyone got a good laugh and we went home with NEVER AGAIN! If I had picked it up, then it would have gone back in store for the fix or refund.
google avatar

Karen G.

Yelp
Great pizza!! Loaded with extra cheese and fresh toppings. And service is always quick.

Sherry G.

Yelp
Every time I order pizza from Papa John's, I'm never Disappointed. They do a fantastic job at the J Clyde Morris location . It's always a great pizza to eat. And the staff as friendly courteous and caring . It's always hot when delivered. They are AWESOME!!!

Kayela R.

Yelp
No They deserve no stars they never gave me my order and they won't answer there phone! my order was over $40 and I didn't even get any of my order it never showed I followed my app it has said dilivered for two freaking hours I kept looking outside and no one showed!

Mikaela T.

Yelp
It is 2:37 in the morning and it says it closes at 4am and nobody answered after two times calling. Personally i am a good tipper and am offended by this because i am an loyal customer and i feel like this is ridiculous i have my own account and everything and they decided to ignore the call

Kyla C.

Yelp
I've ordered from this location about 3-4 times each time it's been terrible. Today takes the cake. My pizza was burnt black, hard and poorly cut. I will not be spending my money here again.