J V.
Yelp
It's interesting to see some negative/low rating reviews! Very disheartening, and definitely not my experience with Papaccino's! As a barista myself, it's really a bummer to see other reviews.. maybe I just lucked out today!
Today was my first time stopping in, and I snagged a Carmella Latte (caramel & vanilla) and a sausage bagel sandwich. My card declined, I sat down to figure out what the problem was... In the meantime, Scott started on my order even though I told him to hold off. I didn't want to get stuff for free! He assured me it wasn't a big deal, and to "come get it before it gets cold!" This is something I have done for many people, being a barista myself.. but it's so nice to be on the receiving end of that.
While figuring out what was up with my card, and trying to figure out my new phone-- I heard Scott greet multiple people by name, have their drinks ready, and be very patient with some of the older folks coming in to order.
The latte, bagel sandwich, and service were all phenomenal. I made sure to grab his name before I left, just to leave this review. Hopefully someone in management/ownership will see it. I was so thankful that he was so patient and understanding about the card situation-- and I ultimately figured out what was going on, and paid my tab.
I will definitely be back!