Thiago Baldim
Google
Proposed fine dining, but fall short on how it delivers. The food in general is fine with some failures. The service is not on the level of the restaurant.
I'm a Brazilian living abroad visiting Brazil. This restaurant was on my list to go. And here is the experience.
Arriving, we found out that the restaurant is providing a QR code menu. I'm not against it, but this is a fine restaurant... I reckon you should provide a proper menu. Because scrolling a wine list on a phone is not a good experience.
While we were searching the wine, we asked for sparkling water, and they removed the wine glasses before we ordered the wine.
We ordered the burrata with Ragu. Very well executed and good ragu, we ordered also the basket of bread, the breads were ok, nothing special.
For the mains, we had the Rotolone, the Milanesa, and the Filetto.
The Rotolone was very well executed, with nice flavours and textures. For me, it was the best dish of the night.
The Filetto, the meat, was pretty tough and chewy. The flavours were intense, in general, ok.
The Milanesa, which was good on flavour but poor execution. The crus was soggy, not crispy in any way. That made the dish a little bit underwhelming.
For dessert, we had the tiramisu that had no flavour of coffee. The cotton candy was ok but very unbalanced due to the lack of bitterness of the coffee.
And we had the vase. The vase was bad... the ganashe inside the vase was rock solid. That probably was in the fridge, and they didn't take it out on time. So made the experience pretty bad.
The coffees were made on a proper espresso machine. That was very positive.
Now the service, the staff seems they were not well trained for fine dining, from removing the wine glasses without asking, disappearing and just not delivering a good service in general. And they have a proper metri in the house. Very bad service for fine dining, we are paying a high price, so that should be the level of the service.