Marcus D.
Yelp
Papatzul
I work and live downtown and have come to trust Papatzul as a go-to in the Soho area. Tonight I brought a friend there, she just moved to the city and wanted good margs. I made a reservation and we walked over.
When we got there (early), they told us the kitchen was closed and we couldn't be on sat. Strange? The restaurant was loud, open, and clearly ready for our patronage. Another member of the staff came over and sat us. My friend's a vegetarian, so when she asked the waitress for a cheese quesadilla and was told, "no. no substations." we were both confused. Instead of questioning it (giving the benefit of the doubt), we ordered veggie tacos.
20-25 mins had gone by since we ordered drinks, 5 min later a friend told me she was heading over. I placed a drink order for her. 5 min later, she arrived. No drinks. The waitress took her food order, "a cheese quesadilla, please." "sure!" When the drinks finally arrived, my new friend in town and I were still scratching our heads. There was no cheese quesadilla according to our waitress just a half-hour ago. Weird. We shrugged it off. Drinks finally came. Continuing to offer the benefit of the doubt. A few more margs later we decided it was time to go. "But where to?" We asked ourselves. The restaurant began to smell so foul I thought we were being punk'd. No Ashton. We got the check, paid, and continued the conversation outside.
We descended the stairs and were chatting out front, distanced from a few other patrons. All of a sudden, out came one busy boy, our waitress, and another waiter, all yelling that we "didn't pay the bill!" Took a second to realize they were yelling to us since I very consciously paid the bill and signed the check. I remember because she told us we couldn't split it, like I'm 99% sure I'd done with friends many visits in the past. Again, we just rolled with it, gave one card and moved on. Now this?
As evidenced above, the entire night consisted of us pardoning our waitress for her ineptitude, now they're yelling and falsely accusing us of.. dining and... what, slowly walking out of the restaurant and lingering out front? The only dashing that took place was the staff running out of the restaurant only to realize they had made a mistake. All of that yelling was for naught. So.. the end a horrible meal (only good thing was the company), was made worse by, the above. It was almost hard to believe. I'm going to now give the other Mexican restaurants in the area more play instead of remaining loyal to this place. That's all!