Susan H.
Yelp
Busy as always.
Our server was nice and attentive.
Burgers were nice & juicy and fries were delish.
Them onion rings are OMGEEEEE good!
Spicy and perfect with ranch.
Will most definitely be going back for
those.
I would have given it 5 stars, however I feel that management failed every single patron and employee while we were there.
How and why?
The why is because of a couple of what came across as self entitled customers.
The first set was two adults and I believe 6 children, ranging from ages 4-12. If you have ever been to Pappa's, there's a huge sign in parking lot that says 'Entrance Only' and the exist out of the parking lot is on the other side of the building. It is not a very wide driveway. And it sports it's own 'Exit Only' sign. What do this peeps do? They park on the car exit driveway. Most cars were able to exit, however, as we were leaving ourselves, there was a Hummer(wide vehicle) trying to figure out how to leave because the big SUV was blocking the exit driveway.
The manager did peaked out the door before we left and did nothing about it when he should have done something about it.
The second set of customers sat at the other larger table as they were a party of 6(4 adults and 2 children). The smaller child was in a big stroller and a high chair was brought to them before their food came out. Instead of leaving the stroller where it was, where there was plenty of room, behind the high chair, the young mother moved the stroller in to the other side of the table in front of the door, one of the two doors that serve as exits.
Once again management did nothing about it.
If a fire Marshall would have come
In, they would have most likely observed that having a stroller in front of one of the only two exits available posed a fire hazard for evacuation in case of an emergency inside the restaurant.
Really not sure what these people were thinking.