Paul P.
Yelp
After running a few errands today, I decided to try this place out for a philly cheesesteak. I looked over the menu board for other options, but decided on the philly anyways. I looked over the board for sides, but could not see fries on the board. I saw onion rings, mozzarella sticks and some other items, but no fries. This seemed strange to me.
I placed my order at the register for a philly. He asked if I wanted a meal or just the sandwich. I found out a meal included fries and a beverage. I ordered it as a meal for eat in and paid the $9.45. I got my 16 oz cup for my beverage, which like most quick serve restaurants is self serve. I was surprised at such a small cup, but I am ok with that. If I want more soda, I can get a refill at no extra charge.
After a few minutes my order was ready. It was in a to go box. The guy remembered it was for eat in and transferred it to a basket. Now how does this happen? He asked if it was for here or to go. I told him here, but for some reason my receipt shows take out.
I take my basket of sandwich and fries to a booth. The booth was cleaned appropriately. The window sills could use a dusting. It could use a fresh coat of paint. While they are at it, would be nice if they select a different color. The yellow is not a decent color to me.
Looking at my sandwich I was thinking this is supposed to be a philly cheese. Where's the cheese? I opened the sandwich up a bit and finally saw some. They use swiss on their cheese steaks, but not very much. The beef to bread ratio was perfect. It had plenty of beef and some chopped peppers and onions. The roll was a nice sub roll, lightly toasted. They call it a 7 inch sandwich. I am not so sure it was, but close enough.
The sandwich was very good. The fries were decent too. It was a perfect size sandwich for this "formerly big eater". Looking over the take out menu, I saw they had the regular size (7 inch) and a large size(12 inches). I did not see that option on the menu board of a regular or larger size. Why? Seems silly to me. How can I order a large sandwich, if I do not see it available on the board? Doesn't seem like a good business practice to have a customer ask if there is a larger sandwich.
A good philly is one where nothing more is needed to make it a tasty sandwich. No mustard, no ketchup, no hot sauce, no mayo. Nothing. The beef, cheese, peppers and onions make it flavorful enough. This did not disappoint in that area except it could use a bit more cheese. I had to look to see if there was any cheese.
My disappointments with this place are:
1. Getting the order wrong. I ordered for eat in and it was written up as a to go order. One
person, one order, not busy. That should not happen under these circumstances.
2. The take out menu lists a combo at $7.98. A combo is not listed on the menu board.
The combo came out to $8.78 plus tax. I understand prices can increase. But get rid of the
old printed take out menus and get new ones printed up. If they keep the same layout and
adjust the pricing accordingly, it will not cost much to get new menus.
The sign says Chicago Style Eatery. It's been 20 years since I was in Chicago, so I can't comment if this a Chicago Style Eatery or not. They have Chicago Style favorites, Chicago Dog, Maxwell Polish, Italian beef, etc. But do these items make it a Chicago Style Eatery? I think not. But others may disagree.
I might return at some point for other items knowing full well the incompetence of the owner/management not training the employees the importance of listening to the customer and owner/management being too cheap to order take out menus reflecting the current prices.