Parachute Home

Parachute at U Village is such a gem. Kellie and Rowan were so helpful, and the manager Rebecka clearly leads with care—because the whole store feels peaceful, welcoming, and genuinely well-run. They’re incredibly knowledgeable and saved me from making the wrong choice (seriously). They explained key differences between towel types, how long the super-lush towels take to dry, and helped me compare the waffle vs. classic options in a way that actually made the decision easy. I’m remodeling two bathrooms and brought in photos— they guided me to the perfect color direction and it made such a difference. Professional, warm, and zero pressure. I’ll absolutely be back next time I’m in the Village. Pro tip: go in to see/feel the fabrics and colors in person, then order through the store to support local retail. Best experience. ⭐️⭐️⭐️⭐️⭐️

I wanted to share my experience with Parachute, as it ultimately led me to stop purchasing from the brand altogether. We purchased a full linen bedding set during Memorial Day. The order arrived incomplete, requiring a replacement shipment for the fitted sheet that did not arrive until mid-July. Between that delay, waiting for our new bed, and extended international travel, we didn’t meaningfully begin using the set until October. Once we did, it became clear that the Bone color didn’t work for our bedroom. The duvet cover was completely unused, and the sheets and pillowcases were lightly used and in excellent condition. Despite this being a color-only exchange for the same items, Parachute refused to honor the original sale price and required paying over $200 more to switch colors. After escalation, they made it clear that they were choosing to stand on policy rather than prioritize a reasonable customer relationship. Given the premium pricing, this rigidity was especially disappointing and not reflective of a brand that claims to value its customers. In hindsight, I don’t feel the product quality or overall experience justifies the cost. I won’t be purchasing from Parachute again or recommending the brand to others within my network.

We have had our mattress for two years and absolutely love it. We have 6 mattresses in our house and have bought different mattresses over the years: 2 different Saatvas, naturpedic, and parachute home. By far Parachute Home blows all the others away - supportive without being firm or soft. My husband and I still climb into bed at night and we just have such a pure bliss moment every night when we slide in the bed. So much more comfortable than the Saatva (we’ve had two different Saatva any they both feel a little firm and they spray their beds with an anti microbial that they don’t say what’s in it). Naturpedic is good - super heavy and you can kind of feel the coils - although is my second favorite mattress). Parachute is absolutely perfection - we won’t buy anything else going forward. I didn’t buy the sheets

I just had an AMAZING 10 out of 10 shopping experience at the Parachute Home store located in U-Village shopping center in Seattle, all thanks to sales associate, Becky. Becky was very knowledgable about the products the company offered and really took the time to ask thoughtful questions about my needs and preferences and gave great insights and recommendations based on the information I shared with her. I absolutely abhor shopping at U-Village based on past experiences I've had in various stores located in that shopping center, however, this was by far the exception. I am so thankful to have had such a positive experience shopping at Parachute Home. I also am very pleased with the duvet, duvet cover, flat and fitted sheets, throw blanket, and pillow cases that I purchased. They feel so soft and look great in my bedroom. Sale associate Becky helped pick out the perfect fabric and colors to match my needs - very much appreciated!

Got an entire set to try last year. Never mind the fact that the color faded dramatically after a few careful cold water washes — but these are still shedding terribly all over the place after a whole year. And they’re not that soft. I don’t have a high blood pressure problem but often it feels like dealing with Parachute bedding will give me one. Thinking we should let our cat on the bed so he can destroy it and I can finally toss this thing without feeling guilty.

I had a fabulous experience working with Amelia at this Parachute location! She efficiently and patiently helped me through a difficult exchange, and offered a lot of valuable insight into the different materials that Parachute offers and how they might fit my needs. I was skeptical that I would be a repeat customer of Parachute after some initial product issues, but I’m thrilled with my new duvet cover and would not hesitate to go deck out the rest of my beds with linens purchased from Amelia specifically. Thanks, Parachute!

Me and my wife got a full set of white linen bedding (sheet, duvet cover, and two pillow cases) about 9/10 months ago. The sheet and duvet cover would not stop shedding an incredible amount particles for the entire time (give up on black clothes and vacuum frequently, like it will fill up the vacuum levels of fabric particles). This was only mildly inconvenient though. More importantly, the sheet just gave up 9 months in, and has developed varying sizes of fast growing holes (we don’t even machine wash/dry it). The bedding is super comfortable, it’s a heavenly cloud, but durability is a 0 and the sheddings are wicked bad. Spent over $500. Definitely not worth the price. If you’re going with Parachute, I can at least tell you from experience, stay away from the linen series bedding.

Bought some sheets here a few months ago. These linens are so overpriced and overrated, on top of having to wait for them to be shipped to me since most things seem to be out of stock in their retail stores. I also just got a spam text from Parachute that I certainly didn’t sign up for months ago. Who on earth wants to receive junk spam from a sheet company?

I love the idea of Parachute home. Who can resist earth tone minimalist bedding! I personally prefer linen bedding because its quite cooling on the skin. I've had my linen sheets for just under two years and I use them quite frequently. I bought the queen size deep fitted sheet, which is quite deep. It fits an 18" inch mattress, however it's a bit loose. The sheeting material is just now starting the thin out. I'm not sure If I would purchase another set, unless there's a pretty good sale. The store offers other home goods that have a pretty cool aesthetic. It's certainly worth a visit.

Good products but spotty service. In-store help was friendly but not very knowledgeable. Got our order screwed up and resulted in several phone calls, refunds, etc. In the end, and several weeks later, they did not have the item available. Wasted a lot of time here.

I purchased a whole set of the Percale sheets around July of 2021. I used them that summer for a couple of months, put them away for the winter, and started using them again this summer. Around June I noticed the thread on one of the corners on the fitted sheet started coming loose. It was very minor so I didn't think much of it. By the end of summer it had completely unraveled (see photo). I emailed them on Oct 18 to ask what their warranty period was but never got a response. So I went into the UV store to ask the same question and was basically treated like a delinquent with the cs resp asking if I might have done the unraveling myself. Any idiot could tell the problem was not caused by use but by poor craftsmanship...threads in sheet corners don't just unravel after a year of infrequent use. While the percale material does feel nice, Parachute's quality control sucks and the customer service is even worse. Needless to say I will NEVER buy from them again. Btw, I tried to post a review on their website but it never appeared. Stay away from this sketchy company!