morgan G.
Google
I've never previously had issues with this venue before, but now I'm thinking maybe I just didn't notice. oof.
it's below freezing outside as I write this review in december, but for some reason, paradise was blasting the A/C. everyone, and I'm not exaggerating about that, everyone in the crowd was shivering. it was all I could hear anyone around me talk about. it honestly kind of ruined the set of the band I was dying to see, since I had already paid the money to check my coat. my partner ended up buying a hoodie for a band I don't even like just to keep me warm. yay for supporting artists I guess?
the bartenders were rude, one of them picked up my signed slip, read it, and actually threw it down indignantly (I tipped 20%). honestly this is fine, I'm sure being a bartender in this setting is hard and it's difficult to keep up appearances. just didn't bode well for an already uncomfortable experience.
then when my partner and I went to call an uber, we stepped into the lounge to talk because it was open. we were then told by a staff member that it actually wasn't, and we'd have known that if we read the sign. there WERE signs posted... on the front of the doors ... which were propped open...so the signs were not visible. I wouldn't have minded it at all if there was just any acknowledgement at all about the confusion and less condescension.
not to mention, the sound here simply isn't great, and there's low visibility too. the extremely large barricade in front of the stage is laughably unnecessary for a venue boasting intimacy with artists. this isn't an arena, you aren't that important. lol.
overall, these are seriously small grievances compared to the really awful stuff that can happen to you at other music venues. but this was supposed to be a nice evening, and the venue environment was hostile and the staff were not cool. if you want to catch your faves in boston, maybe hope they try another venue.