Sarahlou1979
Google
My husband and I had eight nights at the Paradox Resort Phuket over the Easter period, staying in a garden villa. Although getting off to a slightly rocky start with assistance with luggage on arrival, from there we experienced the most amazing level of service from everyone we encountered at the Paradox. ||We instantly fell in love with our garden villa which was perfect for us; very spacious, beautiful decor, outdoor rainforest shower, courtyard looking out to the Coconut Grove Pool which is exclusively for villa guests. ||We loved going to Mint bar each evening, the most perfect location with amazing views of Karon Beach. All the staff at Mint were all great fun and would make our evenings enjoyable with their great service, humour and friendliness. In particular Usu ( sorry if spelt wrong), Meepooh, Tony and Alex. ||Pom (F&B Manager) would daily do the rounds of checking with all guests whether everything was OK, and we really enjoyed our chats with him. A big shout out to Harold (GM) who accommodated a request from my husband, which the Paradox went above and beyond to deliver, which ended in my husband being overjoyed with the end result. ||Literally every staff member we came into contact with at the Paradox during the course of our stay could not do enough for us, would constantly check in with us on whether we were happy. It really came across that they really cared that our stay was a pleasant one, and it certainly was that and more. ||We enjoyed the food at the Paradox, both at Mint and Pacifica and experienced very attentive and friendly service every single visit. My only observation would be that it would have been nice to have access to the full Pacifica menu of an evening, although very pleasant at Mint, we found at times the menu a little limited. ||The Paradox Resort Phuket absolutely exceeded our expectations and we would definitely stay there again on a future visit. Thank you to the Paradox for making us feel special and making our stay a memorable one.