Restaurant Reviewer
Google
I have always enjoyed coming here, but my last visit was really disappointing. First off, we were charged a $40 service fee for just three people. I’ve been here multiple times and never had that happen, but fine, if that’s the new policy, I can understand. The issue is that if you’re going to charge that kind of fee, the service should actually match it.
We waited 40 minutes for our food, had to flag down our waiter for another round of drinks, and then his shift ended. The new server taking over was literally making out with a customer (I’m assuming his girlfriend) right in front of us across the table & then came over to check on our table. Honestly, that’s not professional, and it felt really off-putting.
To top it off, when the bill came, I was charged for three items when I only ordered two. I had to ask them to fix it, which is frustrating, especially when there’s already a mandatory service fee.
At the end of the day, if you’re going to add a big service charge, the service needs to be attentive and professional , not sloppy and inappropriate. Between the long wait, the unprofessional behavior, and the billing error, I can’t see myself coming back.