lilchrit
Google
To say that this was an amazing hotel experience would be a massive understatement. Our interactions with the hotel actually began before we even arrived. They reached out to us via email to ask if there was anything they could do to make our experience better. I shared with them that we were coming to the hotel for my daughter‘s birthday, which they definitely took notes on. They also provided me with some ideas on fun activities that we could do that fit our timeline. They truly understood my experience traveling with a child and took that into consideration when offering suggestions. When we arrived at the hotel, it was absolutely beautiful. Our room could not have been more stunning, and the air-conditioning worked perfectly. Additionally, they had set up an amazing surprise to celebrate my daughter‘s birthday. It was so unexpected and so lovely. Not only that, but any child that stays in this hotel is also delivered a special treat one evening of their stay. My daughter had a beautiful food fruit plate delivered to our room one evening as another surprise. After a long flight, we took advantage of the spa services and once again were treated to a high class experience. The spa space is quiet and intimate, but perfect for relaxation. The women who worked in the spa were able to fit us in as well, even though they had a tight schedule. We dined in the restaurant for dinner one evening, which was also a positive experience. In general, the staff could not have been more sweet. I recently read a book called Unreasonable Hospitality by Will Guidara. You could tell that the staff of the Parisi Udvar has read and taken a book like that to heart, because they truly understand the meaning of hospitality, and going above and beyond for each and every guest. I hope to return to this hotel someday, but if not, I will definitely be telling all of my friends that they should be booking a stay here as they know how to make guests feel special!