Park Avenue West Apartments

The two previous reviews are pretty ridiculous (and from the same person). Management has been AMAZING. Maintenance is reliable and the complex makes sure everything is done in a timely manner. They take noise complaints seriously, and address any other concerns tenants have. Honestly, the fact that this is a shared building with offices ensures speedy responses and repairs. Parking is available, elevators were only out for a couple of weeks because of the SNOW STORM, and rent is BEYOND reasonable. Overall, the complex is clean, quiet, modern, secure, and located in the best part of downtown. Rhea is amazing, and makes sure to provide a great experience for both tenants and guests. Thank you for making the past year enjoyable!

My daughter and her husband told me the best place to live in the Portland downtown area is Park Avenue West Apartments. I moved into my own unit one month ago and this place totally exceeds my expectations. The centralized location, the view, the floorplan, the security, the amenities, the management team, etc......... COME LIVE HERE AND SEE FOR YOURSELF

Moved in 3 weeks ago and not only are the views spectacular and the building is gorgeous but also the leasing agents and the concierge are amazing! Rhea, Kennedy, and Robert are amazing! 5 stars! Neighbors are very friendly, building seems to be safe and secure. Also they have a lot of resident events.

One of my favorite apartments ever. Staff on site are all amazing, especially Rhea. Location is unbeatable, short walk to everything. Parking is plentiful and secure. Units are spacious. Views are spectacular. Easily one of the nicest places in downtown Portland.

From the amazing staff to the beautiful experience of living downtown in luxury, the PAW is the place to be. Ever just sat in your living room and watched Portland’s living room, while the world goes by? That’s possible when you live here. Highly recommend, highly grateful for the experience and loving every minute of it.

Fun place to live, the management team is very proactive and fun to interact with. The building is close to public transportation, restaurants, shopping, and has great views. Easy access to freeways, highways, and practically 20 minutes away from anywhere in the metro area A few of down sides are the parking garage under the building, its tight and people dont pay attention; the short term rental apartments, they can't all be classy people.

Out of the four apartment complexes in which I rented during my eight years in downtown Portland, this was by far the best! A lot of that was due to the amazing management staff. I lived at PAW (Park Ave. West) for three years. The staff were always kind, professional, and responsive to requests and concerns. They also work hard to get to know all of the residents. When COVID started, my prior landlord used it as an excuse to terminate many of the staff and shut down all of the amenities (admitting that the sole reason was to save money, even though I was still paying the same rent). PAW went out of its way to keep all of the amenities as accessible as possible. Below are some additional thoughts. Quality/Liveability: My husband and I had a south-facing unit on the 10th floor and found it to be reasonably quiet and easy to cool and heat. The building is very nice, including the community lounge on the sixth floor. I used the barbeque there fairly regularly and it was awesome. The quality of our apartment seemed consistent with the quality of similarly-priced units in which I have lived, but with a stunning view that I couldn't have gotten anywhere else. If I could have changed one thing about the unit, it would have been the oven, which didn't have a real cleaning cycle (it only had an "energy efficient" cleaning setting that wasn't very effective). That was really my only complaint. Security: The building feels very secure (24h security; separately keyed floors; locked package room) and seems to have really upped their game on parking garage security (this is more of a concern here because the lot is pay-to-park much of the day, so there is a lot of people coming and going at all hours). Cleanliness: The building is mixed use and includes Class A office space, so the building is cleaned more regularly than other apartments in which I have lived and the lobby is always well-decorated. I also appreciate that the apartment hallways were frequently shampooed.

Don't rent there. They treat their residents with constant disrespect and are often unprofessional. Worse headache I ever dealt with. Elevator always out. The trash chute always out. Will raise the rent about $200 yearly. The garage is 250 a month but it's been on waiting list for years and oh even when you finally get in and have a parking spot, your car will get broken into and all they will say is (we are sorry that happened to you!!) Worst management ever. Just don't do it.

I had a friend who lived here back in 2021 and fell in love with this place. Once I moved to Portland, I knew I had to live here too. Yeah I did still look around for other options but this still beat all of them without a doubt. The rooms are absolutely amazing! My favorite features are the hardwood floors, high ceilings, floor-to-ceiling windows, and the excellent security, especially the package room. Even though I lived in a studio, the space feels much larger because of the big windows. The natural light that floods the room is incredible, and I love it! That said, there are a few things I wish were different. For instance, I wish the 1+ bedroom units also had hardwood floors, the showers were walk-in instead of tubs, and the washer/dryers were updated (they look a bit outdated but still work great). Despite these minor dislikes, everything else more than makes up for it. The leasing office team, Rhea and Kennedy, along with the concierge, Robert, are incredible and always a joy to talk to. They go above and beyond to help with anything you need. Another huge plus is the location! The building is situated right next to the MAX train, with one side taking you to the Portland Airport and the other side to the Hillsboro Airport. If there is an availability, I would consider this place for anyone!

Love living here. The views are unmatched and the front office staff and concierge is amazing. Every now and then the elevator might be down, but this is really just a normal maintenance issue. Overall, I would be staying here if I was not moving out of the state. Would recommend.

Exceptional luxury apartment living, located in the heart of downtown Portland, Oregon.

I have been a resident at Park Avenue West for several years now. I have recently been in contact with the office management team as well as Guardian Real Estate regarding an emergency health and safety issue that may be useful to potential/future residents. More updates to follow pending my conversation with the management team...

If you need anyone to help you before your move in date Rhea will not fail you! She will follow up as promised she is great and awesome to work with Thank you Rhea!

Great views and management team. Maintenance crew is great but they can only do what they have which owners provide none. Everything is usually broken from the elevators, fireplace, BBQ grill. and coffee machine. It's not high end except the view. Price is very steep for what you get. Mostly a commercial building. Lots of break-in and theft. Been told that theres not only high theft from the outside but also from residents that rent out the rooms.

Absolutely love living at Park Ave West. The staff are amazing and always ready to service with a smile. The views are fantastic, and this building has stunning floor to ceiling windows in each apartment. The building is so quiet, I never hear my neighbors. The doggie treats in the lobby are are an extra sweet touch. Love the 24 hr security and easy access to cool places like Pioneer Square, Nordstrom's, Target, Starbucks, etc. Highly recommend Park Ave West.

I've been at Park Avenue West for a little over 6 months now and the experience has been TERRIBLE!! There is a horrible infestation going on within my unit and bugs can be found within other areas too in the complex. The two major things I look for when finding a new apartment are cleanliness and the ability of the office staff to handle issues and that's why I wanted to share my experience. Hopefully this will be useful to some. As of today the staff has not solved the infestation problem within my apartment. This issue has persisted several months since February. That's right February, and the infestation still exists. But the bugs are also extremely visible on the 4th floor on and around the doors of several other apartments in general and I'm unsure how the other floors are being affected (such as floors 3 & 5, above and below this floor I hope they as well as the other floors aren't affected). I've been told to essentially sit tight as the bugs crawl throughout my house. Affecting my bed, bathroom, and even my fridge!!! It is truly disgusting and the staff is unhelpful and feels very unauthentic during every interaction (except for KATIE she is amazing, Maya's great too). I noticed this as soon as I leased here, but I pushed those thoughts to the side because of the alluring windows & location and price lol. BAD IDEA!!! Really, Really, BAD IDEA. Because there are sooooo many brand NEW apartments in DOWNTOWN Portland and for LESS!! So to make a long story short I have to share these pictures and hopefully they are informative. Undoublety the office will post underneath this and provide a cliche "please contact us response".."or we are happy to help" response as most businesses do once they receive a NEGATIVE google review. If this issue is resolved and I can sit on my couch and watch TV finally, and go into the hallway without seeing bugs then I will update my review accordingly. BTW a pic below shows another unti so I had to blot out their apartment number, but at least you can still see the bugs). BUGS, NEGLIGENT & UNHELPFUL & ROBOTIC OFFICE STAFF, CRAZY INFESTATION....NO THANK YOU!!!! NEXT!!! Update: Hi Jennifer thank you for asking me to reach out. To my understanding you are the Marketing Coordinator at Guardian Real Estate. I'm unable to find your information on line to establish contact. Please contact me. My information is available from your local office. I would love to hear your "side of the story" as you put it.

We've lived in this stunning building for the last 15 months, and I can honestly say it's going to be that one apartment that I look back on when I'm older with the most nostalgia. We have a corner one bedroom with wrap-around windows, and I don't think there's a better view from a building in Portland. Every plant I own is the happiest and thriving from all the natural light, and the overall spaciousness that comes with this many windows and 11 foot ceilings is a dream to live in. We bought a house (woohoo!) and leave this gorgeous place in one week, and I've already shed a few tears just thinking about it. If you don't mind spending a little extra for luxury, this is definitely the best building in Portland to live in (and we looked at a lot of places before deciding).

My boyfriend and I had recently moved here, we didn't get a chance to see it in person (just a FaceTime tour) but it was beautiful! The sunsets and sunrises are also beautiful with the windows. The apartment gets a lot of natural light, we loved our open floor plan, and it's pet friendly. The location was also perfect since we had just moved to PDX. Also super close to public transportation and a lot of stores!

We toured most higher end apartment buildings in the Pearl District and Downtown Portland and found this to be the best option in town: amazing high ceilings, floor to ceiling windows (if you're on the right side of the building), practical floor plans (especially compared to Indigo), and great service (concierge and front desk). The appliances are unfortunately not that great, but in a rental building you can't expect everything to be high end. The location is fantastic too, it doesn't get more central than this!

Already knew this place was trash from living here for a year. Now I find out the developer cheated the city by promising and failing to hire union staffers as promised when they got a height variance. Most expensive apartments I have ever lived in, worst service. They don't tell you when you move in that they use the building as an Air B&B, that's right! Randos and bachelor parties every weekend yay! Halls are flithy, carpets dirty and never cleaned, people just leave their trash outside of the apartment. Nickled and Dimed for every charge they could make up, only two elevators for all the apartments and everyone from the commercial side uses them too. They bend over backwards for commercial tenants, residents are tolerated. One star for Chip the former concierge, he's gone now too, only good thing about the place. Look elsewhere.

Absolutely without a doubt 5 + Stars. Yes, other places in Portland have beautiful views and are nicely laid out with nice interiors. But it is a no-brainer..... especially if you like activities and being able to walk half a block to everything you need. It's perfect for both people that are local ( looking for a new home) and for out-of-towners, like us, this is the place! We moved from across the country, without even actually taken a tour of the building. Sure it may seem like a leap of faith, but the reason is very clear. What REALLY separates Park Avenue West from ALL other places is how wonderful the staff have been. So much so that it motivated me to write my very first Yelp review. Taylor, Denise, Katie and Paris, Jerry, Norma( in no particular order....all super) have been friendly, responsive, communicative, helpful, thoughtful, understanding and genuinely nice! They have been spot on with all of their recommendations for restaurants, stores, directions and overall help. Being from out of town we did look at other buildings (including Block 17). I'm not the "Debbie Downer" type, and I have a hard time being critical but come on, taking well over two weeks to respond to me just became unacceptable. When they did contact me, I felt like I was wasting their time. I never felt like that with Park Avenue West. I can't use enough words and expressions to say how wonderful they have made our move. IMHO, they should be completely 100% full and I feel very fortunate to call this my new home. I never want to leave. All new properties have Growing Pains, but in those rare moments, again the staff is lovingly bending over backwards, always with a smile and laugh and friendly face to make sure that all residents are satisfied. I personally witnessed how they are with other residents too and they are impeccable. For example a recent issue came up, which could've taken (oh I don't know, maybe 2 weeks :0....humor intended) to resolve, but the staff reacted immediately and had it resolved in record time. Whew.... Like I said this is my first review . Yelp said that I wrote my pants off which is a complete understatement! However, the staff are really that good! Kudos to them.

Unresponsive inflexible management, Utility alarms sound constantly, 50% of windows bolted shut, oddly dusty interiors, hallways trampled by hotel guests and smell like pets, wind whistles through the building, garage is impossibly tight with defective gates and no reserved spaces for tenants, good views, and helpful concierge.

I have lived at PAW for the last 18 months. I highly recommend this apartment community. The apartments themselves have incredible views which I never tire of. The morning sunrises over downtown Portland are inspirational. The apartments are incredibly quiet, I never hear my neighbors in the adjoining apts. The community area, Exercise facility, and leasing office staff are all great. Plus, the location is ideal with ample restaurants, shopping, and cultural venues just out the door step.