Park Centraal Amsterdam

Walking distance to all the museums, restaurants, and all fun touristy spots. Front desk staff is wonderful - special shoutout to Mila for surprising us with a private cheese tasting because we missed out on going to the one in town. All the front desk staff are lovely and professional. ||The room was really nice. I usually try to get a room on a high floor, but we took first available, which happened to be on 3. It was perfect - you could see the water and all the boats and traffic from the perfect distance. It was a bit loud at night, but I think that’s just Amsterdam. If you like quiet, this is not the city for you. ||Great stay, room, staff, and breakfast.

The location was perfect, with everything we needed close by. One of the highlights was the beautiful nature park right next to the hotel, which we enjoyed every day — it was a truly relaxing spot. Every staff member was kind and provided excellent service throughout our stay. The room was spacious and had all the necessary facilities. Overall, a great experience

Stayed at the park centraal hotel for three nights. July 5-8.|The staff was very accommodating, We arrived early and they were able to offer us a room after 2 1/2 hours of waiting early morning the room we had was a bit small for a double deluxe room. The room was also not soundproof. You can hear sounds coming from the next room. you could also hear noise from outside the street since we had a canal view room. The one disappointing thing about the room was that there was a mild scent of urine from the sink. We noticed that there was a drain underneath the sink. The staff is very nice. They have a very nice restaurant connected to the hotel. They serve a very nice breakfast. The hotel is definitely in a great area walking distance to the museums. There’s also a tram right outside that is easy to access, in all we had a decent stay. The hotel was also very reasonably priced.

Great location next to the museum area and easy access to everything. The hotel rooms while kept and designed beautifully, are on the smaller side and lack some amenities (like more electric outlets, sofa, suitcase rack etc. The rooms also don't have great noise insulation so you better hope for quite neighbors. This hotel is a good option for single travelers and or couple traveling light and looking to start up late.

We were five couples staying at Park Centraal Amsterdam for two nights after a Viking Oceans cruise. The cruise wanted us off of the ship by 9am and we went directly to the hotel even though check-in time was not until the afternoon.||We knew that we were way too early and that rooms were unlikely to be available. But we were able to complete the check-in process and also check a lot of luggage at the hotel before heading to our first planned excursion of the day. We had timed entry tickets for the Van Gogh Museum, which was just a short walk away. Throughout our museum visit and lunch, each of us received a "Your room is now ready" message from the hotel.||When we returned to the hotel mid-afternoon, our room cards were waiting for us at the front desk along with an unexpected surprise - our checked bags would be waiting for us in our rooms! I have stayed at many properties through the years, and have only experienced "your bags are already in your room" just a handful of times. That extra level of service exemplifies the experience we enjoyed at this property.||Another extra is that on our day of departure, the hotel arranged two van-size taxis for airport transportation. We really enjoyed the special service at Park Centraal.||Overall, this was a great property for us. We loved the location most of all - right next the museums and canal tours, right next to the park, and just down the street from the Heineken Experience. Nice rooms, cool bar, and just a very nice vibe. Highly recommended for a visit to Amsterdam.

our european trip ended with two nights in amsterdam before our flight home. we'd had to "make do" with practical accommodation for much of the trip so we chose the park centraal as something of a spoil, booking a junior suite. imagine our great delight when checking to be told we'd been upgraded - who doesn't love an upgrade. what they didn't tell us was they put us in the "tower suite", which is considered their best room - it's the room under the green turret.||now... did the upgrade influence my decision to give them an "excellent" rating? my answer to that is a firm no. ||the staff in every department was excellent, starting with those on the front desk. the staff at breakfast too were very friendly and helpful. but impressions started from walking into the hotel itself, with a very stylish bar on the left and perhaps the coolest pool table i've ever seen on the right in a lounge setting. the overall muted lighting and cool design was great to walk into - very impressive.||this is a pretty big hotel, but maybe we happened to be there in a not-so busy time, because breakfast was relaxed and not super-busy. there was an excellent choice of buffet food as well as a menu selection which could be freshly ordered.||the hotel is in an excellent location close to vondelpark and the leidseplein area. we would return in a heartbeat.

I cannot recommend this hotel enough! I never felt so accommodated in a place before. The staff is lovely and here for you whatever you may need! The restaurant, Momo, amazing breakfast and food in general, the bar has incredible coffee and drinks, some of the best cocktails I've ever had. The location is perfect right on the canal so everything is within a walkable distance. The staff was so wonderful and kind they made our stay here even more special!

We really enjoyed our 3 night stay here. The staff was really helpful from the first day up until our last day. The hotel is so beautiful and classy. Both the lobby and the bar are pretty beautiful. We had breakfast included the food was nice you can order fresh pancakes and they prepare it for you. Everything they have is fresh. I really enjoyed my stay. And l will definitely come back again.

Fantastic experience! The rooms were clean and had ample space. The bathroom was amazing! Rain shower! The lobby is super classy and has a nice bar. Location was perfect for what we were looking for as well--right between the canals and the museums. Highly recommend.

I stayed there for a week. The hotel was pleasant and well-kept while being centrally located everything I wanted to do.

The best aspect of this hotel is its location in the museum district. They also do a great job of booking your ride to the airport with a professional taxi driver. That said, they're severely understaffed. We couldn't get room service or the front desk to pick up the phone. There is no one to help w baggage or stationed near the front door. Their bar is often left without staff and when there was staff they were new and not trained (but trying!) Our room was cleaned each day and the layout was decent. However, there is this stench on the fifth floor in the hallways that smells like sewer backup--notable by the open windows in the hallway. There is a way to turn this place around and given more staff and attention in the future that could very well happen. However, this is not a top-notch hotel and it is priced as such. We did find the check-in staff doing their best to hold down the fort and trying their best to wear multiple hats given the lack of backup. Oh, lastly, their breakfast was just okay. It is exactly the same each day so one grows tired of it after a few days. We were not sure why given Amsterdam is actually well known for their pancakes and waffles that this was never even once offered? It seems like a real big miss.

This is our go to hotel for work and each time I've gone it's been amazing. The rooms are clean and the staff is super helpful and friendly. The restaurant has an excellent breakfast, with hot and cold options and the bar is our go to for business meetings. They really take care of us and it feels like a home away from home.

This is an excellent swanky 4-star art hotel at a great location. Very friendly,helpful, and approchable staff. Once we entered we were greeted, offered help for our bags, luggage cart and offered fruit infused water from the bar and given information we needed to know right away. This hotel is surrounded by and in walking distance to the "I am Amsterdam" signage, Rijksmuseum, Van Gogh museum, MOMO museum, Hard Rock Cafe restaurant/bar (right in front of it), restaurants, bars, night clubs and coffee shops. The 5 tram is one that stops at Rijksmuseum and Leidseplein when you're going to the hotel and the same stops when you want to go to central station. [From the Schipol airport, take any train to central station then take the 5 tram, located outside in front of the station, to the hotel]. This is my first time in Europe as a tourist and we wanted to get in touch with our Dutch (Indonesian origin) roots from both sides of the family. Thanks for the excellent hospitality, I enjoyed my time in Amsterdam! :)

Ah, the Park - my home away from home when I'm in one of my favorite cities in the world. Let's start with location - it's absolutely central to all of the AMS essentials - Museum Square, Leidse Square, Vondelpark, and SHOPPING! Everything a girl needs is a hop, skip, and jump away. Depending on your room's view, you can be blessed with a direct view of the Rijksmuseum (located a block and a half from the hotel) which is a breathtaking structure in itself or the city. If you want to go further into the city and explore Dam Square, you're in luck when staying here since the NS line has multiple stops that are a 2-4 minute walk from the hotel. With these conveniences, Amsterdam is your oyster. Now let's get to the juicy stuff - the hotel itself... Upon arrival, the concierge services warmly greets its guests and makes you feel welcomed. The hotel and lobby itself boasts a chic elegance that is both old worldly and modern all at once. You'll find the "Living Room" area that is open and inviting of all guests with plush couches, a fireplace, a library, and even a patisserie with decadent macaroons baked fresh by MOMO pastry chefs and espresso to perk up your senses. The front desk team is all very polite and will go the extra mile to accommodate your needs and give you helpful tips about the area and how to spend your time based on your likes. *** Tip: If you plan to sightsee and hit up the museums, you can purchase your tickets at the front desk to avoid the lines at each museum. *** Note that for security reasons, you can only enter the hotel's lobby after 1 AM with your room key to activate the doors. On every floor near the elevator area you will find a basket with luscious and sweet red apples that are set out daily for the guests - I swear, they are addictive! I booked an executive room and it had all of the amenities that were mentioned in the description. The room boasted city views and had plenty space. The bed was extremely clean, plush, and comfortable. My bathroom boasted a rain shower head with a large tub and had ample Dead Clean toiletries that would give Bath and Body Works a run for their money. The room also had a fully stocked mini bar and complementary coffee and biscuits for my java needs. Now, I don't sleep the best when I'm away from home, but my room was so quiet and the bed was so inviting I slept like a catatonic baby all night long :) I definitely would recommend this hotel to other visitors in a heartbeat. The Park gets an "A" in my book.

Hmm I have mixed reviews about this hotel. For starters, it's in a great location. You really can't go wrong with where it's at and I loved how close it was to the tram that takes you too and from the airport. I also liked that the beds were comfy with extra pillows. They do have powdered coffee and creamer in the room, as well as an electric kettle to heat water. Now for the cons, the rooms are pretty small and there is no separate room for the shower. There is literally just a sheer "curtain" that you pull across to separate the bed from the shower and toilet. If you stay at this hotel, make sure you're staying with someone you're comfortable with because you'll pretty much see them naked lol. The curtain does nothing. I also kept thinking I was going to get the whole floor wet because there's tile right next to the shower and then carpet, the shower is not enclosed in anything so water does get all over the tile. The worst part of this hotel was the smell. We stayed on the first floor and every single time we entered or left the room it smelled like fish. I didn't know if it was coming from the rooms, the restaurant or where. Also, the lobby smelled too. It smelled like mold or dirty plants or something. At one point it got so bad that they opened all the doors and windows to air it out, which did help. It also would have been nice if they offered some sort of breakfast, or at the very least free coffee to their guests in the lobby.

Amazing staff and a great location! Stay Here!! While in AMS our first hour my husband fell on one of the sidewalk/bike paths as there was construction bin consuming most of the sidewalk (not at the hotel or their problem) Subsequently he had a bad sprain. When returning to the hotel the front desk team of Joia and Evan were very attentive and helpful. A bit later Guest Service manager, Richard Blum reached out to offer us a room that had a walk in shower and easier access...crutches are no fun on a holiday. Richard and the entire team were very helpful throughout out stay. The location is superb... we were able to visit the Rijks Museum (btw Rijks has loaner wheelchairs of your in a similar bind) and some nearby attractions with help and suggestions from the team. I can't say enough about The Park Hotel and the team. The interior is nice, service is amazing and location is super! We'll be back in AMS and will for sure stay at The Park... we look forward to seeing our new friends there.

This is a review from a three night stay in August of 2009. The location of this hotel cannot be beat. It is in a great area. We walked to just about everything and took the tram when we were tired. There are lots of cafes and bars within a short distance. You are right near Vondelpark, Hard Rock, Rijksmuseum, and the Heineken experience. We asked the front desk a few questions, and they were very helpful. Our room had a great view of the canal. I got a pretty good deal on easytobook, so it was excellent. I wouldn't eat in the hotel much because it was overpriced. I would stay here again and recommend it to anyone who wants a central location in Amsterdam.

Unfortunately I have to revise this review to two stars. I posted the original before our final night at the hotel. However, during our final night at the hotel, while we were relaxing in the lobby bar area, a gypsy walked into the hotel distracted us with a note placed over my cell phone and when we refused whatever it was she wanted from us, picked up the note and walked out of the hotel with my phone. I noticed immediately but she was already out of the hotel and we were unable to locate her. To the hotel's credit, they were quick to check the security footage and have us identify who it was. However we are appalled that this happened at all. Of course, I assume responsibility to having my phone out and not being aware of what was going on around me, but the fact that a person who obviously looked like she did not belong in the lobby of a nice hotel could enter, loiter, and steal from a hotel guest without a single hotel staff member taking note makes the hotel equally responsible. The staff should be aware of what is going on in the hotel, especially one that encourages the lobby as an area for guests to congregate and relax. The porters were nowhere to be found, there is only one bartender who has other things to do, and there is no doorman. This is a security failure. The guest service manager was helpful after the incident but was obviously hesitant to offer any guest service recovery. I was basically told "hey, that sucks but it happens all the time." This attitude towards theft, especially theft in your hotel, is why this type of crime is successful. This approach is unacceptable. Until the management takes a more serious approach to crime in on their property, I highly recommend staying away.

This was a beautiful hotel with what I think is the best possible location. Right on the canal with an amazing view, it is also just a couple blocks from most of the museums in the area. The service was fantastic, and in particular Lina was super helpful and friendly.

Checked in and they told me that they had a room ready that is "similar" to the one I reserved, but they tried to put me in a room with a single twin bed after I paid over 400 euros and asked specifically to be in a room with a double bed. Went down to ask for the correct room and got what I originally requested after dealing with 2 different front desk people. The bathroom and carpets are musty and moldy smelling. No ironing board and the kettle had someone's old water in it and looked like it had never been cleaned out. Great location, but spend your money elsewhere like the Andaz or Art Otel where you get better service, modern and clean facilities with more standard amenities.

The hotel was lovely and the room was perfect for a 5 day vacation. The bed I cannot describe how cloud like it was, made every nights sleep amazing. The hotel was situated in a nice part of town and not too far of a walk away from the main restaurants, bars and coffee shops. Hotel staff where also very helpful. Only problem we had was that they kept springing new payments for us to pay when we arrived. €50 extra a night, then City tax plus staff kept knocking at our door asking about our mini bar which got very annoying. All in all if you have the money stay here because it is very lovely. Just make sure you read all terms of conditions before coming here.

Great location by park restaurants and museums. Not a great room. No coffee in room or lobby. Not great service. Bathroom is dangerous. Yup is so small and to take a shower you have to turn sideways and it's hard to get in and out. Can't imagine someone with health issues.

Avoid this place at all costs... definitely not worth the 300 a night and does not look as it does on the site. We must have gotten the worst of the worst room. 2nd floor above the train. LOUD all night long... the bed comforter looked as it it came from the 70s.. a gross mustard yellow scratchy blanket... the shower leaked water all over the floor.. they never refreshed our coffee/espressos in the AM when turning over the room.. the staff can't even wait for you to get out of the elevator without bum rushing in... like wtf???the WORST part, especially if you have a really bad back like mine.. the mattresses aren't even mattresses, it's a foam top on top of a foam cushion... worse than a water bed.. I resorted to sleeping on the pull out couch. Fuck this place.

Stay: 1 night, first floor Checkin was chaotic as a lot of came in at the same time and the staff seemed confused, but remained friendly. Breakfast was more limited than I expected, but still had the standard fare - bread, yogurt, eggs, pastries, etc. The room itself faced the street and wasn't very well soundproofed so cars and conversations of pedestrians passing by were easily heard.

This is a really nice modern hotel to stay a few nights. The interior design: Modern. They have ramp (for anyone wheelchair bound) and step access with automatic sliding doors as you enter into the lobby. On the right is an area that looks like a study where you can sit and do some reading. On the left is a waiting area with a painting on the wall and nice suede seating. There are also several leather seats around the lobby to sit in to lounge or wait. As you go straight the front desk staff are really friendly, as a tourist they will guide you to some restaurants and attractions like the Heineken Experience, Van Gogh Museum and The Anne Frank House. Hotel has elevators and stairs. Make sure you don't get there before 2pm-1400hrs Amsterdam time because your room may not be ready. I believe on their website it shows a 1400 check-in time, I didn't book my hotel through their website so I did not know. So they didn't give me a room because I arrived early. I pleaded with the Front Desk lady and she was very insistent for me to check out some sights before coming back. They checked my luggage in thankfully and went for some breakfast, came back not at 1400 but at noon, three hours later still no room available, requested a room again, but Front Desk became snippy with an attitude. I insisted I was tired after a long flight, another half an hour passes and the bellhop finally comes out with my luggage and escorts me to my room. Besides the minor attitude they did give me my room one hour ahead of time. Late at night they lock the entrance to the hotel, that's a good thing. On a late night out, came back at 3am-0300, I was able to ring a bell to a communication system and the staff let me in. Good Security. Cameras around the hotel. Downstairs is a tiny little room, the gym, with some minor exercising equipment. Nice to keep up your physique. Trainers available, I believe at a cost. The bathrooms adjacent to the gym are very nice, neat napkins, clean and the material used to build it of good quality. You can lounge there and book the conference room there. My room has a pretty nice view of one end of the hotel, though I did not get a front of hotel view. My room has a safe and a fridge with amenities like overpriced liquor, water and snacks. It has a 32 inch SAMSUNG flat screen with limited English channels. The little time I spent watching television was on CNN. The bathroom has very hot water, a tub and blow dyer. Bring your own tooth brush, toothpaste and razor. On the table is a electric pot to boil water for your instant coffee or tea. The cups they provide in the room are not dirty or overly worn, nice. Wireless or Ethernet is at a cost. There's a phone in the room. If you want to charge your American electronics say your laptop bring or buy a converter because remember they have European outlets. Laundry service available. My bed had nice clean fluffy white sheets. The lights can be turned on or off from multiple places including changing LED light behind your bed post from Red to Orange to Blue, etc. My room had Air Condition and Fan. There is a hinge lock in addition to the knob lock on the door and a hole to see out if someone knocks on your door. The staff is helpful. You can order meals to your room or dine at the connected restaurant next door. It is also a nice modern design. The hotel charges a few dollars tax like all the others per day. Nearby is a park, shopping, luxury name brand clothing shops, the Holland Casino and the Heineken Experience. Right out side is a canal and a tour to cruise down it. I recommend staying at this hotel. I'll add photos when I get the chance.

Overall our experience here wasn't bad. We liked the location and the things that surrounded it but the hotel itself wasn't great. The rooms (or the one we got) were extremely small and the cleaning service was subpar. It took three days for them to refill a Kleenex box and one day we got missed completely for cleaning. You can also hear anytime your neighbor open or shuts their door as well as people moving about in the halls. The staff at the counter was nice enough but our biggest complaint for sure were the beds. Talk about uncomfortable! It wasn't horrible by any means but after eight days we were ready to leave.

The hotel is in an amazing spot. Down the street from the Rijksmuseum and tram stop and across the street from the entrance to Vondel Park. Easy to walk to all attractions and has a canal boat stop across the street. Room was clean and the staff always pleasant. The reason for the 3 star review is because the room was incredibly small (unlike pictures the hotel advertises). Only big enough for a bed side tables and a foot stool. If you're going to spend the majority of your time exploring, this shouldn't be too much of an issue, as I've said that the accommodations are clean and esthetically pleasing. If you want a place to be able to recoup, this may not be the one for you or make sure they give you one of the bigger rooms they have. The bed was incredibly bouncy and plush. Probably not the best for those with a bad back. And the 'shower' was accessed by climbing into a tall, deep bathtub. Not good for those with mobility problems. If those items aren't an issue, this is a great location to stay with an extremely nice staff

Stayed here for five nights in March 2015. The staff was mostly very helpful. Check-in was a little irksome; many fellow international travelers were camped out, sleeping all over the lobby since they weren't allowing any early check-in. Luckily, the lobby is comfy, lots of pillows and cushioned chairs, and staff regularly offered beverage service. The location is awesome. Close to trams, lots of shopping, and several attractions. We felt safe here. The room was small, which was expected. I think my issue was that everything seemed to be chosen and laid out in the interest of fashion over function. The bathroom layout wasn't an issue, but be warned that the shower door may not be sealed, so you may walk out of your shower to a pond in front of the sink. The hair dryer weighs about 20lbs., so that was an unexpected daily arm workout. Lifts were out of service, so more workouts every time we came and went. I was ill during the stay and the front desk staff helped with a doctor, arranged for us to speak with a nurse on the phone, made an appointment, and arranged a taxi. It was such a relief. The ladies on staff were super sweet to make fresh ginger tea for me. Best tea I've ever had. The porters were helpful, until the bad NL power outage started. It took a lot longer than expected to get a taxi to the train station--not their fault, but there was a lot of confusion because it seemed like they gave our cab to someone else and then we got the cab intended for a large group of people, so the driver was irritated (as were we, since we then had to pay a van rate). The breakfast is fantastic, with a selection of fresh beverages, pastries, made-to-order hot food, cheeses and meats, etc. Just kind of expensive. So, some irritations, but overall a nice place with helpful staff.

Location is great but I have had a mini-nightmare dealing with a reservation. I made a reservation online for two friends who were visiting Amsterdam. What the web site does not tell you is that you have to turn up at the hotel with the same credit card, or they will not honour the reservation. Not only that, your passport has to match the name and signature on the card. In the end my guests had to telephone from the hotel, the hotel emailed a form, and I had to fill out the form and send scans of the form (which was almost identical to what I had already filled out online), and of both sides of the credit card and of my passport. Of course this means that anyone on their staff could now start charging things to my credit card. Ironically, if my guests had not shown up, they would have charged the room to my credit card without question. I spoke to the manager by telephone, who was more interested in arguing with me than she was in hearing my complaint. I would not stay here again, and I would not recommend the Park Hotel Amsterdam to anyone, except perhaps someone I particularly dislike.