dullfam2017
Google
Staff was not interested in guests, just doing a job.| Lobby bathroom was down a dark hallway, which led to another darker hallway which led to an even darker bathroom entranceway. |The room was adequate but the bathroom floor was very slippery. We had to put towels on the floor to prevent slipping. |Breakfast experience was not good. No friendly staff, 2 coffee pots were empty, had to flag down a server who had to brew more, card on the table said they had tea or cappuccino but no server came to our table, had to flag one down again to get a cappuccino. |When a guest went to the front desk to ask a question, front staff person did not bother to get up from her desk ( the desk was on a platform at the back of reception) to come and assist the guest She just asked, "Can I help you?" What happened to customer service where you stop what you're doing and come to the guest to help?