Park Hyatt Busan

We arrived in Busan after an exhausting international flight and 2 train transfers from Incheon to Seoul Station and on to Buseo station. The front desk greeted us immediately with early check in and Judy Choi from the guest experience team was also on hand to escort us to our beautiful family suite. My husband was celebrating his birthday and they had an amazing setup with a beautiful cake and a spread of sweets and snack for our children. They had an extra bed set up for our family of 4 and we felt so ready to relax. Prior to our stay BOYEON KIM and HYUNSUNG JOEY JO from the concierge team reached out for any reservations they could help with and gave us some great details about places to go and appointments to make. We had a very restful stay and the beds were super comfortable. The view was beautiful and we particularly enjoyed the wraparound view with had for the whole suite for the harbor. We loved breakfast each morning and experienced both the 31st and 32nd floor breakfast. The teams were different each morning but were excellent in helping us find what we needed. We tried the Jeju Apple and Mango bingsu in the lounge and the Korean Fried Chicken was delicious. Overall we thoroughly enjoyed our short stay at the Park Hyatt Busan and would return and recommend friends to as well.

For those not in the know like me, the hotel is not located in the city itself but at the beach destination of Haeundae which is about 45 minutes from the city centre. Its location at Haeundae is also not by the main touristic areas nor the large retail malls. ||Our room overlooked the yacht marina. It was well designed and well equipped. Very comfortable ||Breakfast is a buffet served in 2 restaurants - the Dining Room and the Living Room. I recommend the Dining Room, in particular the row with private tables overlooking the ocean. The variety and quality of the buffet is good||We had dinner at the Living Room - Italian - which was average||The concierge service is located at the ground floor. Generally good advice||Would I stay there if I returned to Busan? Most likely

Great location with wonderful views. Room has everything you coul need. Food and service are excellent.||We attended a conference at the Park Hyatt. We could not fault their attention to detail in every aspect of our stay. A truly up lifting experience

This hotel is a fantastic venue with sweeping views, great skyline. Marble and real wood mixed extensively throughout. Cuisine is international and exceptional. One of my favorite venues in an incredible location that is not well known. A real jewel that I frequent

I had an amazing dining experience. The food was well served and perfectly cooked. We were served by Ms. Jung Ha Yun and we were very pleased with the service quality. As we requested we had a table with ocean view and it was absolutely beautiful!

Park Hyatt Busan is a beautiful hotel located next to a marina with gorgeous views! South Korea is our 3rd & last trip destination in celebrating our anniversary. We had looked forward to our stay here with excitement! Our 3 nights stay started on a high note but didn’t quite end the same (nothing really bad, just didn’t match the same standard given at the end as the start). The hotel staff was kind to prepare us some nice treats to celebrate our anniversary which we appreciate. Overall the stay was good but 2 incidents gave us some unflattering experiences. One was due to a water leak from the bathtub which we emailed the staff about the following morning but we didn’t get any responses until the next day when we were checking out already. We didn’t call immediately as it was quicker to soak up the water myself with bath towels and lessen the damage then to wait for room service to come which may be delayed as my next incident would prove. The 2nd incident involved my young child who vomited right outside of the toilet. I called to request room service for clean up but it took over an hour. I decided to clean the mess myself as the smell was too much to bear. These 2 unfortunate incidents are reasons I didn’t give this hotel a higher rating. Pity as to hotel itself is gorgeous and has amazing views which we enjoyed very much. Breakfast experience was also good. But to have a complete 5 star experience, I believe everything has to work seamlessly and unfortunately in our experience, it didn’t happen.

Warm welcome from Front Office Manager Oscar set the tone for a great stay. Used our suite award for a spacious, clean, and very comfortable family suite — the powerful shower was a highlight. Staff were professional and attentive throughout. Enjoyed a delicious Globalist breakfast in the club lounge with stunning views. Easy taxi ride to Haeundae Beach, BIFF, and the international market. This is our go-to hotel in Busan — we’ll definitely be back!

• Overall experience: 8/10||- Is the room quality worth the money? YES except for TV issue.||- Is service quality good? YES||- Would I return to Park Hyatt Busan? YES||||• Room: 10/10||Room, 1 King Bed, Ocean View (High Floor).||Clean, spacious, great view, very comfortable beds. Only con here is the TVs, both bedroom TV and bathroom TV didn’t connect via Bluetooth to my phone, and the staff said they “ran out of cords” to do that.||||• Food/breakfast was included: 8/10||Various options, however, 2 cons to note…||- the scrambled eggs I found a hair (human or not, a bit concerning) (and the eggs include dairy for FYI).||||• Facilities: 8/10||Gym….||- Pros include palates room + yoga room. It was enough to get the job done. But for the price of the hotel overall….was expecting more.||….||- Cons include small space, very few weights, dumbbells, barbells, and other workout equipment.||||• Swimming pool: N/A didn’t get to go see it in person.