Aris
Google
I had a wonderful experience at Park MGM. Everyone was so kind, and I loved that it is a smoke-free hotel. However, I did have a negative interaction at the pool. When I was heading to the pool, everyone was so nice, they greeted me and told me about the pools, especially when I mentioned it was my first time there. The staff was super kind, although I didn’t get anyone's names. Unfortunately, things took a turn when I was leaving the pool. I was unsure where to put my used towels, so I walked up to the front desk and placed them down there. At that point, a worker, who I couldn't identify by name (the name tag was different from what another staff member had mentioned), addressed me in a raised tone. She was wearing a bright red shirt with black sleeves and had long black hair. She said, “NO, the towels go over there, not here. Thank you. “ in a very rude tone and poor bad attitude. As I turned to throw the towels where they belonged, my husband noticed that she rolled her eyes at me and muttered something under her breath. Other than that my stay was super amazing. I loved how everything was so clean! Everyone was super nice and helpful besides that interaction. i will definitely be coming back! 😊